Nawaie Motoring Reviews 251

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and friendly, making the car purchasing process pleasant and stress-free. Many people highlight the excellent service, noting the efficiency and ease of transactions, with cars often being as described and well-prepared. The customer service is frequently mentioned as exceptional, with individuals appreciating the patient and accommodating approach. However, some people were dissatisfied with the aftercare, mentioning issues like having to constantly chase for updates on repairs or receiving a faulty car. A few customers also reported problems with the car's condition shortly after purchase, such as oil leaks or mechanical issues, and felt that their concerns were ignored or handled unprofessionally.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Service

Reviewers mention positive feedback about service. Customers frequently praise the friendly, professional,... See more

Product

People report positive experiences with the product. Many customers found the cars to be in good condition,... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service, seen what I wanted online, booked an appointment was in and out within an hour. Would definately buy from these guys again, very freindly and welcoming, extremely proffes... See more

Rated 5 out of 5 stars

Abdul was really firendly and helpful. There was no presure or hard sell, everything was sorted out efficiently and quickly. After sales extras like extended warranty were offered, but there was no... See more

Rated 5 out of 5 stars

Matt was superb. Extremely helpful, very easy going and made our purchasing experience a pleasure. We chatted about all sorts and I could tell that he’s a good honest guy. Highly recommended if you’re... See more


Company details

  1. Car Dealer

Written by the company

Established since October 2012, Nawaie Motoring started with just one showroom – opened in London. Nawaie Motoring has grown by acquiring another site in West Midlands and currently has a fleet of over 150 vehicles. Not only just a car dealership, but Nawaie Motoring has a Mechanical Team and a Vehicle Body Repair Shop to ensure Quality Assured vehicles. As part of the AA dealer promise programme, we set ourselves apart by offering a great range of used vehicles that are packaged with a Comprehensive Warranty Coverage, Aviva Driveway Insurance and AA Breakdown Cover. Most importantly, customer satisfaction really matters to us, and this doesn’t just apply up to the point of sale, it goes beyond that with a great after sales service. Buy with confidence with our 5 Day Money Back Guarantee & Extended Warranty on our vehicles. You will also benefit from 5 Days Driveaway Insurance, 12 Months AA Breakdown Cover and Nationwide Delivery Options.


Contact info

4.8

Excellent

TrustScore 5 out of 5

251 reviews

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Replied to 60% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great car

The customer service there are second to none they helped me get a car that is right for me and my family.
I had an issue with the a/c and they said bring it back and we will sort and that they did they are all ways willing to help and go the extra mile. So again thank you guys

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Bought my car from here and was after…

Bought my car from here and was after something reliable and affordable. I found the team to be extremely helpful and understanding of my needs. I really dislike very ‘salesy’ car dealerships (or any sales people like this) so I was happy they weren’t like this! They were very genuine and don’t have anything negative to say! Thank you :)

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Just picked up my car from nawaie ,had great service from viewing the car last week.
Had to travel a long way ,did everything he can to help me.
The car was spotless when I picked it up

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!!!!! NOT HONEST AT ALL

Bought a car of them Wednesday been told the car it's been checked and running nice and smooth without any problems MOT passed without any advisory clear drive for one day and the car doesn't seem to be OK as it's been floating on the road went to garage just to check what is wrong with it the mechanic said that the suspension need to be replaced and that the car shouldn't pass the MOT went back to them after 2 days they said that their mechanic check the car and couldn't find any problem that the suspension is a bit worn for it's age but not so bad so decide to reject the car and ask for full refund as I don't feel save to drive this car especially with my kids so been told that I will get full refund and in this case I will not have to pay admin fees so what you pay this what you get back that was Friday, Monday morning give them a call to ask about my refund they said before releasing any refund car has to be checked by mechanic where they have done this Friday but never mind after few hours got email that car is fine no problem with it and my refund is on its way to me but to remember there is £199 admin fees but admin fee of £199 which is retained when the car is returned in order to clean and readvertise the car however as a gesture of good will the management have waived £100 of the admin fee totally rip off not recommended at all telling people one thing and doing another completely not honest and definitely never get back to them AVOID !!!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly, patient and polite

Staff was helpful, polite, friendly and understanding. Cars were beautiful, well priced and in good condition.

We was given plenty of time to look through any paperwork and make a decision, we didn't feel rushed or pressured into buying a car.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Buying my son's first car was the best…

Buying my son's first car was the best purchase experience I've had with a car dealership. Ahmed was so honest, humble & didn't want to 'use his voice' ... unlike any other sales person I have ever met. The fact that he kindly pointed out all the negatives first & at the time of signing didnt want to force me on extended warranty, rather on how to help my son with insurance and passing his test says it all. Then, after I wanted to pay cash & take it away, he made me wait so that he could get a brand new MOT & service. He provided authentic paperwork, including the FSH original stamped book.
I just hope that this low mileage, warranty & servicing pays off & I don't have grief with this used car purchase. I feel though, if I did, this company would support me for some reason. Fingers Crossed

May 9, 2024
Unprompted review
Rated 4 out of 5 stars

Hyundai i10 blue car review

I recently had the pleasure of experiencing a car showing with Mr.Amen, and I must say, it was an exceptional experience from start to finish. Mr.Amen demonstrated an unparalleled level of professionalism, expertise, and genuine care throughout the entire process. He explained and took us for a test drive in detail of the Hyundai i10 car.

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

Awful service

awful company who sold me a very dodgy car with multiple issues and would not investigate properly and honour the warranty, DO NOT BUY FROM THESE PEOPLE!

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Bought a Renault Kadjar

Bought a Renault Kadjar from the dealership and recieved very good service. They helped me with the part exchanged my car and above all they also helped me with the ulez scrappage scheme of my old car. Fantastic service from beginning to end. Thank you

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Straight forward to deal with

I found Nawaie Motoring (and Ameen in particular) really straight forward to deal with. They shared their insights on a couple of cars I was interested in, and gave me all the info I needed to make a sensible decision; and I haven’t looked back.

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Ask for Ameen, he is amazing! Great customer service, going above and beyond to make the entire process very smooth. It's the best experience I have had in a dealership and will be back.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

First class service!

Haroon at Nawaie was brilliant and made the whole process of buying a car simple and understandable. The car I bought is great so far, and I would use Nawaie again!

April 23, 2023
Unprompted review

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