nodbeauty Reviews 

246
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers had a great experience with this company. Customers consistently praise the genuine and high-quality products, often describing them as divine. Many appreciate the fast delivery service, with items arriving well-packed and in pristine condition. The staff are frequently highlighted for being generous, knowledgeable, and helpful, making interactions pleasant and welcoming. However, some customers also noted significant issues with order fulfillment. Several people reported not receiving their orders, even after weeks or months, and experienced a lack of dispatch notifications or updates. Some reviewers also mentioned difficulties in getting a resolution or refund for these missing items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the high-end, genuine, and luxury... See more

Order

Customers consistently note ambiguous experiences with order, with many reporting significant issues such as... See more

Quality

People report positive experiences with quality, consistently praising the high quality and authenticity of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick delivery... See more

Staff

Clients share positive opinions on staff, consistently praising their knowledge, helpfulness, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 mystery boxes 1 small and 1 medium, Firstly the girls at nods are absolutely wonderful, thus is a legit company as I’ve been buying from for 2 years and sometimes there’s delays however... See more

Company replied

Rated 5 out of 5 stars

I’ve bought some of the best beauty products from nodbeauty at amazing prices, and every experience has been fantastic. She always goes above and beyond for everyone on her Whatnot shows and genuinel... See more

Company replied

Rated 5 out of 5 stars

I have purchased many products on many different occasions from nodbeauty via whatnot and they are incredible. Nod and Nic are sellers knowledgeable about all of their products, offer advice and tips... See more

Company replied

Rated 5 out of 5 stars

Delivery was super quick via Royal Mail, and Nodbeauty have such high-quality items! I decided to pick individual products instead of their beauty boxes this time, and was pleasantly surprised to rece... See more

Company replied


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Skin Care Clinic

Written by the company

We are NODBEAUTY the best destination for everything beauty. Find luxury viral beauty brands and beauty mystery boxes on the website. We stock the latest new trending beauty products including TikTok viral products.


Contact info

4.2

Great

TrustScore 4 out of 5

246 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(246)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Star Seller

Absolutely fantastic products with speedy delivery. Perfume oils are stunningly beautiful fragrances. Would highly recommend

June 18, 2026
Unprompted review
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Reply from nodbeauty

Hi Nathalie,

Thank you so much for your wonderful review and for recommending NODBEAUTY.

We’re delighted to hear you loved your products and that our perfume oils made such an impression. Knowing you were happy with both the fragrances and our speedy delivery means so much to our team.

As a small independent business, every order and every review genuinely helps us grow. Thank you for your support, and we look forward to welcoming you back again soon.

The NODBEAUTY Team

Rated 5 out of 5 stars

Quality products

I’ve purchased and returned to purchase more , quality items at great prices . I’m so glad I found this company and couldn’t be happier with their service . 😍

June 18, 2026
Unprompted review
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Reply from nodbeauty

Hi Maryjoe,

Thank you so much for your wonderful review and for choosing NODBEAUTY.

We’re delighted to hear you’ve returned to shop with us again and that you’ve been so happy with both the quality of our products and the service you’ve received. There is no greater compliment than a customer choosing to come back, and we’re truly grateful for your continued support.

As a small independent business, every order and every review means the world to us. Thank you for placing your trust in our team, and we look forward to welcoming you back again very soon.

The NODBEAUTY Team

Rated 5 out of 5 stars

BEST PRODUCTS BEST PRICES

If you want great products at great prices that come well packed with branded packing and amazing service then you found it. Nods and her team are amazing. High end make up skincare and the most exotic fragrances for bargain prices. I cannt recommend them highly enough. P.S The project lip is everything it says it is and more. Go on you won't be sorry🫶❤️🫶

June 20, 2026
Unprompted review
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Reply from nodbeauty

Hi Michelle,

Thank you so much for taking the time to leave such an incredible review.

We are absolutely delighted to hear how happy you are with your experience, from our branded packaging and customer service to the quality of our beauty products and luxury fragrances. It means so much to know that you recognise the care and passion our team puts into every order.

We’re especially pleased to hear you’re loving the Project Lip Plump – it’s quickly become one of our customer favourites! Your recommendation truly means the world to our small independent business and helps us continue doing what we love.

Thank you again for your support. We can’t wait to welcome you back again soon.

The NODBEAUTY Team

Rated 5 out of 5 stars

I have purchased many items from this…

I have purchased many items from this company and they never Dissapoint the customer service is second to none always go the extra mile top quality beauty products and luxury fragrances and oils at very reasonable prices.

June 27, 2026
Unprompted review
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Reply from nodbeauty

Hi Carolann,

Thank you so much for your continued support and for taking the time to leave such a wonderful review.

Knowing you’ve shopped with us many times and continue to trust NODBEAUTY means more than we can say. We’re delighted to hear that our customer service, beauty products and luxury fragrances have consistently met your expectations. Going the extra mile for our customers is something we genuinely pride ourselves on.

As a small independent business, your loyalty and kind words help us grow and continue doing what we love. We truly appreciate your support and can’t wait to welcome you back again soon.

The NODBEAUTY Team

Rated 5 out of 5 stars

Big NOD of approval 🫶🏻

Big NOD of approval from me!
Brilliant company with amazing products & speedy delivery! Everything 10/10 🩷

June 16, 2026
Unprompted review
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Reply from nodbeauty

Hi Hannah,

Thank you so much for your fantastic review! We’re so pleased to receive such a big NOD of approval.

It’s wonderful to hear that you loved your products and were happy with both the quality and speedy delivery. Providing great products alongside excellent service is always our goal, so your feedback truly means a lot.

As a small independent business, every order and every review helps us continue doing what we love. Thank you for your support, and we look forward to welcoming you back again soon.

The NODBEAUTY Team

Rated 5 out of 5 stars

Nod and her team are amazing

Nod and her team are amazing! I have received some beautiful products! With my fav being the project lip plump it’s so beautiful and works a great! fast delivery and a personalised note to say thank you which was just lovely! Thanks you team nodbeauty xx

June 20, 2026
Unprompted review
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Reply from nodbeauty

Hi Emma,

Thank you so much for your wonderful review and for choosing NODBEAUTY.

We’re thrilled to hear how much you loved your products, especially the Project Lip Plump! Knowing you’ve found a new favourite means so much to us. We’re also delighted that you appreciated the speedy delivery and our personalised thank you note – it’s the little touches that we hope make every order feel special.

Your kind words and support mean the world to our small independent business. We can’t wait to welcome you back again soon.

The NODBEAUTY Team

Rated 1 out of 5 stars

Items never delivered terrible customer service

Ordered on whatnot, bidding page says shipped within 2 days, whatnot support also say should be shipped within 2 days. On querying why not received was told 'bio' says orders are processed in 2 to 4 working days. Status with royal mail never changed, order never got to royal mail. On querying cancelled shows was then private messaged an emotional message regarding a family. Having lost a parent to cancer, I don't think a message of something so personal is appropriate to send to a buyer and it did upset me. After 20 days a refund is now being processed by the platform the seller is selling on.

June 6, 2026
Unprompted review
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Reply from nodbeauty

Hi Jayne,

We are disappointed to read this review as it does not accurately reflect the circumstances surrounding your order.

The private message you refer to has been misrepresented. It was sent as a courteous explanation following comments made during a live that had to be moved back and was not related to your order. Your order was subsequently cancelled within our stated processing timeframe as we had no response.

We would also clarify that refund processing times are determined by Whatnot, not by NODBEAUTY.

We welcome genuine customer enquiries and always aim to resolve issues professionally. We are happy to provide the relevant correspondence to Trustpilot should they require it.

The NODBEAUTY Team

Rated 5 out of 5 stars

Bought after hearing knowledgeable…

Bought after hearing knowledgeable information from seller. What fabulous products. Delivered so quickly and packaged with care. Amazing

June 24, 2026
Unprompted review
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Reply from nodbeauty

Hi Paula,

Thank you so much for taking the time to leave such a thoughtful review.

We’re absolutely delighted to hear that you enjoyed your shopping experience and found our live information helpful. We always aim to give honest advice and help our customers discover products they’ll genuinely love, so knowing this made a difference means a great deal to us.

It’s also wonderful to hear that your order arrived quickly and was packaged with care. Every parcel is packed by our small team with the same attention and care that we would want to receive ourselves, so feedback like yours truly makes all the hard work worthwhile.

As a small independent business, every order and every review genuinely means the world to us. Your support allows us to continue growing and bringing exciting beauty brands, fragrances and exclusive finds to our amazing community.

Thank you once again for choosing NODBEAUTY. We hope you enjoy everything you’ve purchased, and we can’t wait to welcome you back again soon.

The NODBEAUTY Team

Rated 1 out of 5 stars

Don’t bother

Don’t bother! Absolutely shocking customer service. Ordered a beauty bag to be delivered to a friend for her birthday. Emailed customer support with my order number and got a response to say they would look into it. 5 days later after chasing and still no response. Even commented on an Instagram post about it. They ignored it but managed to respond to someone else so obviously avoiding me. The money has come out of my account. So disappointing as I really wanted to support a local business. Livid!!

June 24, 2026
Unprompted review
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Reply from nodbeauty

Hey Andrea

We are so sorry to hear your order hasn’t landed with you yet. We currently have up to 4 working days on order processing during busy periods which is shown on the website.

We have reached out to you to help resolve this for you.

NODBEAUTY

Rated 5 out of 5 stars

Great small business

Everything I ordered was exactly as described, very well packaged and very quick delivery, would recommend.

June 22, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that everything arrived exactly as expected and that you were happy with the packaging and delivery service. Your support means the world to our small business, and we truly appreciate your recommendation. We hope to welcome you back again soon.

NODBEAUTY

Rated 1 out of 5 stars

Just wanted to follow up on my previous…

Just wanted to follow up on my previous review. It was the actual website, not someone impersonating. Do not trust this site. Quick to reply to trust Pilot but no reply to my email. .

June 18, 2026
Unprompted review
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Reply from nodbeauty

Hello Beverly

Thankyou for your update we had provided an email address for you to email in as we haven’t had a previous email from yourself or update on order information. If you could respond to the request for further information please and we can reach out to you to help.

NODBEAUTY

Rated 1 out of 5 stars

8 weeks and still no order, refund or resolution

Ordered from the website and multiple orders on Whatnot. Didn’t receive 3 orders. Whatnot refunded the 2 on there but 8 weeks later and still no resolution for the online order. Told many different reasons, starting with Royal Mail delay, followed by they are shipped ready to go, followed by one of the girls had put it on hold, followed by a personal reason, followed by I had been emailed a voucher…no email received. I requested the email it was sent from….ignored and now the latest is my account has been credited which it hasn’t.
Please read other reviews before purchasing as it looks as though I’m not the only one!

June 18, 2026
Unprompted review
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Reply from nodbeauty

Hey Lynsey

We are so sorry to hear this. We would love to help you however we haven’t had any orders under this name. If you could email across to support@nodbeauty.co.uk so we can assist you with any help you may need. We have also reached out for more information.

NODBEAUTY

Rated 5 out of 5 stars

Bringing Affordability For Luxury And High Quality Products

Bought a few times from this brand. Products are amazing especially their own eye brow kits. The best I've tried. Superb service, fantastic products and a real pleasure to buy from. NodBeauty are a great brand bringing affordability for luxury and high quality products ⭐️⭐️⭐️⭐️⭐️

June 12, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much, Karen, for your continued support and for taking the time to leave such a thoughtful review. We are delighted to hear you love our products, especially our NODBEAUTY Brow Collection. Our goal has always been to make luxury beauty more affordable without compromising on quality, so your kind words mean a great deal to our small business. We truly appreciate your support and look forward to welcoming you back again soon.

NODBEAUTY

Rated 5 out of 5 stars

Great seller

Great seller. Beautiful products. Everything is genuine and delivery is fast.

May 25, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much, Emma, for your lovely review. We are delighted to hear that you are happy with your products and that your order arrived quickly.

Providing genuine beauty products, excellent service and a smooth shopping experience is always our goal, so feedback like yours means a great deal to our small business.

Thank you again for your support and recommendation. We look forward to welcoming you back to NODBEAUTY again soon.

NODBEAUTY

Rated 5 out of 5 stars

Nodbeauty absolutely great

Nodbeauty absolutely great, had a problem and Nod sorted it all out without any problem at all. Ordering easy and great on whatnot also. Lovely lady glad to of found her with great products, delivery plain sailing, as I said any problems she is there to sort it out.

Keep up the fab work Nod. X

June 8, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much, Karen, for your wonderful review and continued support. We are delighted to hear that we were able to resolve the issue quickly for you and provide the level of service we always strive for.

As a small independent business, customer satisfaction is incredibly important to us, so feedback like yours truly means the world. We’re so pleased you’ve enjoyed shopping with us both on our website and on Whatnot, and that you’ve had a positive experience with our products and service.

Thank you again for your kind words, recommendation and support. We look forward to welcoming you back again very soon.

NODBEAUTY

Rated 5 out of 5 stars

5 star experience

5 star experience, the project lip products are incredible and really are fantastic plumpers as well as coming in a variety of gorgeous nudes. The Massia Red and White perfume I received is just delectable and lasts all day. The service and knowledge passes on by these wonderful ladies is second to none and it was delivered in just 2 days, highly recommend

June 4, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much, Ceri, for taking the time to leave such a wonderful review. We are delighted to hear how much you are enjoying your Project Lip products and perfume, and it’s fantastic to know your order arrived so quickly.

Your kind words about our service, product knowledge and customer care truly mean the world to us. We always strive to provide an enjoyable shopping experience and honest advice to help our customers find products they love.

Thank you again for your support and recommendation. We look forward to welcoming you back to NODBEAUTY very soon.

NODBEAUTY

Rated 5 out of 5 stars

amazing brand and such helpful staff my…

amazing brand and such helpful staff my orders arrived so quickly and packaged so beautifully very luxury and i wasnt expecting it! any questions i had they helped and guided me i have bought on website and whatnot and tiktok and all have been incredible service by nodbeauty and the owner herself. nothing is too much trouble for them and the brands i have had are project lip mac too faced and alot more the customer service is second to non and i would reccomend them to anyone amazing small business

June 5, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much, Julie, for taking the time to leave such a wonderful review. Reading feedback like this genuinely means so much to us as a small independent business.

We are delighted to hear that you’ve had such positive experiences shopping with NODBEAUTY across our website, Whatnot and TikTok Shop. It’s fantastic to know that you’ve enjoyed the products, found our team helpful and supportive, and loved the luxury feel of your orders when they arrived.

We work incredibly hard to provide excellent customer service, beautiful packaging and genuine advice whenever our customers need it, so your kind words truly mean the world to us. Thank you for your continued support, recommendation and trust in our business.

We look forward to welcoming you back again very soon.

NODBEAUTY

Rated 1 out of 5 stars

Never recieved my order

Never recieved my order, I sent lots of messages on the platform I ordered from. They made promises to sort, said would resend still nothing. Very unhappy 🙁

Edited to reply to comment....you say there was a delay but it never came and yes the platform did issue a refund.

May 8, 2026
Unprompted review
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Reply from nodbeauty

Hello Cheryl,

Updated response - We are sorry you remain dissatisfied. However, it is important to clarify that the parcel was delayed within the Royal Mail network and held at your local depot. We subsequently arranged a return request with Royal Mail after your refund was processed and also worked with the platform to ensure a full refund was issued we are happy to attach all correspondence to this review.

While we understand your disappointment, we believe it is important that the actions taken to resolve the matter are also acknowledged.

NODBEAUTY

Rated 1 out of 5 stars

Shocking customer service.

I’m so disappointed with this company. I bought a number of items on 1st June for my daughters birthday. It said that they dispatch within 3 days so I thought great. It’s now 7th and they still haven’t been dispatched. I messaged to enquire when they would be sent, I wasn’t funny, just asked if they could be dispatched soon as I really want them for my daughter’s birthday on 10th. No one has responded and they’ve actually blocked me!! I can’t believe it. 😢

June 1, 2026
Unprompted review
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Reply from nodbeauty

Hi Lindsey,

We are sorry to read your review. Unfortunately, we have been unable to locate any order or customer correspondence matching the details provided.

Our stated dispatch time is 2 working days, not 3 days, and we would never block a customer simply for asking about their order. We take customer service very seriously and are always happy to assist with delivery queries.

We would welcome the opportunity to investigate this further. Please contact us directly with your order number and details so we can look into this matter for you.

The NODBEAUTY Team

Rated 1 out of 5 stars

I have still not received my order…

I have still not received my order which was placed on 10/05/26. I haven’t even had an email to say it’s been dispatched. Contacted via the form on the website and then a week later via the email address supplied. Contacted on instagram and was advised they would look into it the next day and received no further contact although chasing several times. Out of pocket when I just wanted to treat myself.

May 10, 2026
Unprompted review
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Reply from nodbeauty

Hey Rebecca

We are so sorry to hear your parcel hasn’t arrived yet and thankyou for providing information. We will email you across to have this resolved for you.

NODBEAUTY

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