nodbeauty Reviews 

249
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products as genuine, high-quality, and divine, often highlighting specific items like eyebrow kits. People appreciate the staff, describing them as generous, knowledgeable, and helpful, making interactions pleasant. Delivery is frequently noted as super quick, with items arriving beautifully packaged. However, some customers also noted significant issues with their orders. A few people experienced considerable delays or non-receipt of products, with some orders never arriving. There were also reports of difficulty getting responses to inquiries or receiving promised refunds.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight over the quality and value... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as brilliant,... See more

Delivery service

Users describe positive interactions with delivery service, with many customers praising the quick delivery... See more

Staff

Consumers find staff to be positive, consistently praising the team's helpfulness, knowledge, and dedication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 mystery boxes 1 small and 1 medium, Firstly the girls at nods are absolutely wonderful, thus is a legit company as I’ve been buying from for 2 years and sometimes there’s delays however... See more

Company replied

Rated 5 out of 5 stars

I’ve bought some of the best beauty products from nodbeauty at amazing prices, and every experience has been fantastic. She always goes above and beyond for everyone on her Whatnot shows and genuinel... See more

Company replied

Rated 5 out of 5 stars

I have purchased many products on many different occasions from nodbeauty via whatnot and they are incredible. Nod and Nic are sellers knowledgeable about all of their products, offer advice and tips... See more

Company replied

Rated 5 out of 5 stars

Delivery was super quick via Royal Mail, and Nodbeauty have such high-quality items! I decided to pick individual products instead of their beauty boxes this time, and was pleasantly surprised to rece... See more

Company replied


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Skin Care Clinic

Written by the company

We are NODBEAUTY the best destination for everything beauty. Find luxury viral beauty brands and beauty mystery boxes on the website. We stock the latest new trending beauty products including TikTok viral products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(249)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking customer service.

I’m so disappointed with this company. I bought a number of items on 1st June for my daughters birthday. It said that they dispatch within 3 days so I thought great. It’s now 7th and they still haven’t been dispatched. I messaged to enquire when they would be sent, I wasn’t funny, just asked if they could be dispatched soon as I really want them for my daughter’s birthday on 10th. No one has responded and they’ve actually blocked me!! I can’t believe it. 😢

June 1, 2026
Unprompted review
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Reply from nodbeauty

Hi Lindsey,

We are sorry to read your review. Unfortunately, we have been unable to locate any order or customer correspondence matching the details provided.

Our stated dispatch time is 2 working days, not 3 days, and we would never block a customer simply for asking about their order. We take customer service very seriously and are always happy to assist with delivery queries.

We would welcome the opportunity to investigate this further. Please contact us directly with your order number and details so we can look into this matter for you.

The NODBEAUTY Team

Rated 1 out of 5 stars

I have still not received my order…

I have still not received my order which was placed on 10/05/26. I haven’t even had an email to say it’s been dispatched. Contacted via the form on the website and then a week later via the email address supplied. Contacted on instagram and was advised they would look into it the next day and received no further contact although chasing several times. Out of pocket when I just wanted to treat myself.

May 10, 2026
Unprompted review
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Reply from nodbeauty

Hey Rebecca

We are so sorry to hear your parcel hasn’t arrived yet and thankyou for providing information. We will email you across to have this resolved for you.

NODBEAUTY

Rated 5 out of 5 stars

Fabulous!

Found this company on whatnot and honestly these girls are amazing the deals are incredible the service is fast and the vibe is positive and happy! You can trust this website and these girls fully ☺️ will definitely make more purchases in the future x

May 24, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Zoe for such an amazing and thoughtful review. Reading messages like this genuinely means the world to our small team and reminds us why we love doing what we do every single day. We’re so happy you found us through our Whatnot lives and that you’ve enjoyed not only the products and deals, but also the positive atmosphere and community we try so hard to create. We always aim to provide genuine products, amazing value and a welcoming experience where customers feel comfortable, appreciated and excited to shop. Your kind words about trust and service truly mean more than you know to us as a small independent business. Thank you again for all of your support and we cannot wait to have you shopping with us again in the future.
– NODBEAUTY

Rated 5 out of 5 stars

Great service always!

May 19, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much P Winter for your lovely review and continued support. Reading feedback like this truly means the world to our small business. We always work incredibly hard to provide the best possible service, amazing products and a positive shopping experience for every customer, so hearing that recognised honestly makes all the hard work worthwhile. We’re so grateful for your support, kindness and for taking the time to leave such lovely feedback. Customers like you are the reason we love what we do every single day. Thank you again for supporting NODBEAUTY.
– NODBEAUTY

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY


Ordered Clarins facial scrub (x3) on 18th January and still not delivered. I’ve chased directly and via Shopify and no reply. This company is a scam- do not buy anything from them.

Order no 10988 on 18 Jan 2026

Raised query via Shopify- no response.

Raised query via company support email on 14 April no reply

January 18, 2026
Unprompted review
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Reply from nodbeauty

Hey Monica

We have no information on this or an order please could you reach out to us on support@nodbeauty.co.uk so we can help.
We are currently dealing with a site impersonating NODBEAUTY since December last year. So we can ensure this is resolved for you.

NODBEAUTY

Rated 5 out of 5 stars

Absolutely amazing seller

Absolutely amazing seller. She is the best 😍😍

May 19, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Ria for your lovely review. Your kind words honestly mean the world to us. We’re so happy you’ve had such a positive experience shopping with NODBEAUTY and we truly appreciate all of your support. Creating a fun, welcoming and trustworthy shopping experience is always our goal, so hearing feedback like this makes all the hard work worthwhile. Thank you again for supporting our small business and being part of the NODBEAUTY community.
– NODBEAUTY

Rated 5 out of 5 stars

I’ve bought some of the best beauty…

I’ve bought some of the best beauty products from nodbeauty at amazing prices, and every experience has been fantastic. She always goes above and beyond for everyone on her Whatnot shows and genuinely cares about her customers. She’s so generous, honest, and welcoming, which makes her stand out from other sellers. You can tell she truly loves what she does. I would highly recommend her to anyone looking for great products and an even better seller. Thank you for always making the shows so enjoyable!
Love ya Nod 💗🫶 Gembolena84 x

May 19, 2026
Unprompted review
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Reply from nodbeauty

Gemma, this review honestly made us emotional reading it. Thank you so much for taking the time to leave such kind and thoughtful words. We truly do care deeply about our customers and the community we’ve built, so hearing that reflected back means more than you know. Thank you for supporting our shows, our business and our journey. Customers like you are the reason we continue pushing forward every single day. We’re beyond grateful for your support and cannot wait for you to receive more goodies from us soon.
– NODBEAUTY

Rated 5 out of 5 stars

Highly recommend

Highly recommend! A lovely friendly service from streams and the products are insane quality and value! I’m so grateful to of come across nodbeauty and for more than just the products! 🩷

May 19, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Sophie for such a beautiful review. We’re so happy you found us and have enjoyed both the products and the atmosphere within our streams. Creating a welcoming, friendly space alongside offering amazing beauty products and value is something incredibly important to us, so your words truly mean a lot. Thank you for supporting our small business and for being part of the NODBEAUTY community. We appreciate you more than you know.
– NODBEAUTY

Rated 5 out of 5 stars

Genuine company

Amazing ladies, 100% genuine products and insanely good prices! always goes out their way to give us the best deals 🫶🏼

May 16, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Claire for such a kind review. Reading messages like this honestly means the world to our small team. We work incredibly hard to source genuine products at the best possible prices whilst still giving our customers a luxury shopping experience, so your words really do mean a lot. We’re so grateful for your continued support and are so happy you’ve enjoyed shopping with us. Thank you again for supporting our small business and being part of the NODBEAUTY community.
– NODBEAUTY

Rated 5 out of 5 stars

I’ve bought a few products from these…

I’ve bought a few products from these lovely ladies and they are absolutely fantastic! Really fast at posting and great prices

May 6, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Yasmina for your lovely review. It truly means so much to us as a small independent business. We’re so happy you’ve loved your products and had a positive experience with our service. We always try our absolute best to keep dispatches quick, prices affordable and create a fun shopping experience for everyone. Your support genuinely helps our business grow more than you know and we cannot thank you enough for choosing to shop with us. We hope you continue loving everything you receive from NODBEAUTY.
– NODBEAUTY

Rated 5 out of 5 stars

Fab find

I came across nodbeauty via whatnot. I was really happy with my items and the lip scrub is lush! Highly recommend it and will be something I repeat-purchase. Definitely check them out. I’ll definitely be purchasing from here again. Thanks nod :-)

May 4, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Donna for taking the time to leave such a lovely review and for supporting NODBEAUTY. Reading messages like this genuinely means the world to us as a small independent business.

We are so happy you discovered us through Whatnot and even happier to hear you loved your items. It’s amazing to know the lip scrub was a hit as we spend so much time carefully choosing products we truly believe our customers will enjoy and come back for.

Support, kindness and recommendations like yours help our business grow more than you could ever imagine and we are incredibly grateful for every order placed with us. We always want customers to feel excited opening their parcels and hearing that you will be returning again honestly means everything to our team.

Thank you again for your lovely words, your trust and your support. We cannot wait to welcome you back again soon.

– NODBEAUTY

Rated 5 out of 5 stars

Ive bought from nodbeauty a handful of…

Ive bought from nodbeauty a handful of times and always so happy with every product ive recieved! I nearly have one of every project plumps lip products and they really are brilliant. Customer service has been great when needing to get in touch! Thank you!

April 24, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Niamh for such an amazing review and for your continued support of NODBEAUTY. Hearing that you’ve shopped with us multiple times and loved every order genuinely means the world to our small team. We’re so happy you’re enjoying the Project Plump products and that our customer service has left a positive impression too. We always try our best to create a fun, supportive and exciting shopping experience from start to finish, so feedback like this truly makes our day. Thank you again for your kindness and trust in us, we cannot wait to welcome you back again soon.

NODBEAUTY

Rated 5 out of 5 stars

I have been so impressed with all of…

I have been so impressed with all of the products and the delivery is so quick!! I couldn’t fault them at all and will definitely be purchasing from them again!🥰❤️

May 2, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Lily T for your lovely review. We’re beyond happy to hear you’ve been impressed with both the products and the delivery service. We always work hard to make sure every parcel arrives quickly and feels special from the moment it lands with our customers, so hearing this feedback genuinely means so much to our small team. Your support and kind words truly help our business continue to grow and we are incredibly grateful. Thank you again for taking the time to leave such a lovely review and we cannot wait to welcome you back again soon.

NODBEAUTY

Rated 5 out of 5 stars

Got a free surprise lipstick

Got a free surprise lipstick. Great product, sent quick and well packed. Would recommend seller

May 6, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Julia for your lovely review and for taking the time to share your experience with us. We’re so happy to hear you loved your surprise lipstick and that everything arrived quickly and beautifully packed. Little touches like surprise extras are something we genuinely enjoy doing for our customers, so hearing feedback like this truly means a lot to our small team.

Your support helps independent businesses like ours more than you know and we’re incredibly grateful for every order, recommendation and kind word shared. We hope you continue to enjoy your goodies and we cannot wait to welcome you back again soon for more beauty treats.

Thank you again for supporting us.

NODBEAUTY

Rated 5 out of 5 stars

Second purchase and super excited

My second order has arrived from nodbeauty (quite excited there is more to come!!)

Everything was packaged super well and I loved all my products once again. The sundae foam and bath bomb looks amazing I wish I could keep these but I will be gifting these!

Project plump ahh super fantastic creamy liners and the extreme primer really does work - spicy in all the best ways! Genuinely love the shades of the glosses too!

I am also obsessed with my Korean skincare masks and nodbeauty stocks a great range of these! Excited to get more.

Overall super satisfied with my purchase and can't wait for the next ones!

- Noor

May 13, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Noor for taking the time to leave such an incredibly thoughtful and detailed review. Reading this genuinely made our day. We are so happy to hear that you loved your second order just as much as your first and that everything arrived beautifully packaged and ready to enjoy.

It means so much to us hearing how much you loved the products, especially the Sundae range, Project Plump products and your Korean skincare picks. We spend so much time carefully selecting products and brands that we truly believe our community will love, so hearing feedback like this honestly makes all the hard work worthwhile. We absolutely loved reading your thoughts on the gloss shades, creamy liners and the primer too.

As a small business, support like yours means more than words can explain. Every order, review and recommendation genuinely helps our business continue to grow and allows us to keep bringing exciting products, amazing value and new brands to our customers.

Thank you again for your kindness, continued support and for being part of the NODBEAUTY community. We cannot wait for you to receive your future orders and see all the exciting launches and surprises we still have to come.

NODBEAUTY

Rated 5 out of 5 stars

Amazing prices amazing bundles amazing…

Amazing prices amazing bundles amazing staff ❤️❤️got a tesco voucher free in my order forever greatful xx

May 13, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Clarice for such a thoughtful and kind review. Reading messages like this genuinely means so much to our entire team. We are incredibly happy to hear you loved the bundles, prices and overall experience shopping with NODBEAUTY. We always try our best to create exciting offers whilst still making every order feel personal and special for our customers.

We are also so pleased the extra Tesco voucher brought a smile to your face. Little gestures like this are something we love doing whenever we can to give back to the amazing community supporting our small business. Your kindness, support and continued trust in us truly never go unnoticed.

Thank you again for taking the time to support and recommend NODBEAUTY. We cannot wait for you to see all the exciting products, bundles and surprises still to come.

NODBEAUTY Customer Care Team

Rated 5 out of 5 stars

Amazing lukshery products

I’d recommend nodbeauty tow any one Ther products are 10 out ov 10 amazing lukshery products an the owners are so lovely and fredy I highly recameand the lope plumer an can wate tow try the mascara

May 7, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Lesley for taking the time to leave such a lovely review. Reading messages like this genuinely means the world to us as a small business. We are so happy to hear how much you are loving the products, especially the lip plumper and mascara. We always aim to bring our customers products that feel exciting, luxurious and amazing value all at the same time, so hearing your kind words truly makes all the hard work worth it.

Thank you as well for your lovely comments about the owners. Building NODBEAUTY has always been about creating a welcoming community where people can discover brands they love whilst feeling appreciated and valued every step of the way. Support like yours helps our business continue to grow and allows us to keep bringing in exciting new products, brands and live shopping experiences for everyone to enjoy.

We are incredibly grateful for your support and cannot wait for you to see what we have coming next.

NODBEAUTY

Rated 5 out of 5 stars

I stumbled across this seller by…

I stumbled across this seller by accident and made a purchase, honestly can’t say anything other than what great items and quality of service. I’ve got such tricky skin and whilst they were presenting I was able to make sure I I got Q&A’s out of the way to make sure I purchased the perfect item for me. Really happy thanks ladies xx
Caroline :)

May 2, 2026
Unprompted review
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Reply from nodbeauty

Caroline, this was such a lovely review to read, thank you so much for taking the time to share your experience with us. We know how difficult and overwhelming beauty shopping can feel when you have tricky or sensitive skin, so hearing that you felt comfortable asking questions during our live and found products suited to you genuinely means so much to us. We always want NODBEAUTY to feel welcoming, helpful and honest, never pushy, so knowing you felt looked after from start to finish is exactly what we strive for. Thank you again for supporting our small business and trusting us with your order, we truly appreciate you and hope you absolutely love everything you chose.

Rated 5 out of 5 stars

Highly recommend

Highly recommend! The giveaways are such a cute treat too ✨️

May 5, 2026
Unprompted review
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Reply from nodbeauty

Hey Tania

Thankyou for an amazing review! We appreciate you supporting us!

NODBEAUTY

Rated 5 out of 5 stars

Nodbeauty absolutely amazing

What a lovely seller. I stumbled across Nodbeauty looking for Sol de Janeiro bum bum cream as a gift for my niece. I ended up watching for hours on the auction site whatnot and purchased so much beauty products and all I can say is I got some amazing amazing bargains. Nods will always disclose an RRP so you know what to bid up to within your budget. She also has her own website where everything is so reasonably priced. I've probably only received a third of my order and it was all excellent products mainly Project Lip but they are truly amazing. I've purchased more products since discovering this wonderful seller and I'm eagerly awaiting a selection of hair products now. I can't speak more highly of this company and if you want advice on products tailored for you and your skin type she will give you an honest answer and is never pushy to secure a sale. Go give them a visit and happy shopping

April 26, 2026
Unprompted review
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Reply from nodbeauty

Thank you so much Jacqueline for such an incredibly thoughtful and detailed review 🩷 Reading this genuinely means the world to us as a small independent business. We’re so happy you discovered us through Whatnot and that you’ve loved both the products and shopping experience so far!

We always try our best to keep our pricing fair, transparent and affordable whilst helping customers discover products they’ll genuinely love, so hearing this feedback is so special to us. We’re thrilled you’re loving the Project Lip products and can’t wait for you to receive the rest of your goodies too! Thank you again for your kindness, trust and continued support — we truly appreciate it more than you know ✨

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