I bought a no-no Product from the official side about a month ago. Within a month it stopped working. This is a $300 merchandise. I contacted customer service they wanted a video which I’ve sent, then... See more
Company replied
No No No
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See what reviewers are saying
You all helped me with a problem that I could not solve on my own. I thought that all hope was lost and that Uber eats support was just going to take my money. You assisted me with my problem, worked... See more
Company replied
After many attempts to contact Avis to resolve an issue that they had caused, I reached out to Jack and within 2 days heard back directly from the right customer relations team at Avis, and the case w... See more
Company replied
Jack from Nonono was great , he was sincere and he helped a lot! I would recommend the customer be clear about what they want from the resolution- for example a refund or an apology, some companies do... See more
Company replied
Company details
Written by the company
Consumer Complaint Resolution Website. We help American consumers resolve complaints with big companies by escalating their complaints past the frontline customer service straight to the escalations department. We incentivize businesses to resolve your issue by a) Publishing all the complaints on nonono.com b) Giving them a fair opportunity to respond and fix the issue before you can leave a review and rate the business based on the outcome of the resolution. There is a small fee to use our service with a 100% money back satisfaction guarantee.
Contact info
Åkerlundinkatu 8, 33210, Tampere, Finland
- customercare@nonono.com
- nonono.com
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Victory is mine thanks to No No No.com…Thank you!
I wrote to No No No.com to complain about my awful experience with Pottery Barn. When my new sofa and chair arrived, after a 5 month wait, a mouse appeared in the room a couple of hours later. It took me a couple of days to figure out it had been living in the bottom of the sofa and came in with the delivery. I notified Pottery Barn and sent pictures of the many mouse chewed holes in the bottom fabric underneath the sofa. I called a few times and spoke with customer service people, could not reach anyone higher up in the company who would possibly take my complaint more seriously. The reaction of the customer service people was mostly that it was funny! Not funny to me! I lived with that mouse for 6 days! After waiting 2 weeks the sofa was picked up. I waited another 3 months for my new, new sofa. I contacted No No No.com feeling unheard by Pottery Barn. The founder of No No No.com (Jack Timonen) contacted me right away. He was a wonderful support throughout and I heard from him daily checking to see how my complaint was progressing. Without his help, escalating my complaint and assuring me that I did, in fact, deserve compensation for those horrible 6 days, I would not have gotten the satisfactory result that I did. I can’t thank Jack enough for his help and support during my battle with Pottery Barn. I am grateful!
August 20, 2022
Unprompted review
Reply from No No No
Thank you for your kind words and for the great review! We're glad to hear your issue was resolved to your satisfaction.
Here's hoping you don't have to use complaint escalation service like ours in the future again. 🙂
I contacted NoNoNo for help after many…unsuccessful attempts
I contacted NoNoNo for help after many unsuccessful attempts to talk to escalation department of my home warranty company. From day one they followed up on my complaint and ultimately helped me get a call back. I liked their due diligence and persistent effort. I very much recommend to take their help for any consumer complaints .
August 18, 2022
Unprompted review
Reply from No No No
Thanks for the great review! Resolving home warranty complaints can be cumbersome sometimes but persistence typically pays off.
Excellent and friendly customer service…
Excellent and friendly customer service from this company. I had been waiting for a part for fix my washing machine from Sears for almost three months. Sears kept telling me the part was on backorder, or they couldn't find it or whatever, leaving me without a washing machine for months. Once I contacted No NO No I received the necessary part from Sears via UPS within 3-4 days. I couldn't believe it. It was like a miracle. Honestly I was about ready to purchase a new washer dryer at great expense to me. So thank you No No No! I highly recommend your services to anyone.
July 12, 2022
Unprompted review
Reply from No No No
Thanks for your review, Sad Panda!
Need more transparency
Nice idea for resolving consumer issues. But they never give you a follow up if issue was resolved.
July 21, 2021
Unprompted review
Reply from No No No
Hi Matt. We're sorry for not following up with you. We went through a difficult period in 2021 which led to poor customer experiences in some cases. If you'd like to share more about your experience and/or how we could be more transparent, please reach out to us at customercare |a| nonono.com, thanks.
Very slow at resolving consumer…
Very slow at resolving consumer problems with companies. Many complaints go unresolved or not looked into. It is a good idea for a company.
May 25, 2020
Unprompted review
Reply from No No No
We're sorry that we failed to meet your expectations. It's true that sometimes complaint resolution takes time and sometimes we don't succeed.
Apologies that this reply comes 2 years after you wrote the review. We found out about this review only now.
Matt, if you're ready to give us another shot, please email us at customercare |a| nonono.com. Thanks.
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