Such an easy and stress free purchase. Delivery & installment was flawless; the guys communicated their arrival time beforehand, arrived punctually, were polite, helpful, respectful and quick. Even... See more
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Company details
Written by the company
Embrace the warmth. Elevate your wellness.
Contact info
25 Gympie Way, 6155, Willetton, Australia
- 1800 324 149
- hi@nooksaunas.com.au
- nooksaunas.com.au
Replied to 66% of negative reviews
Typically replies within 24 hours
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An easy and great experience
An easy experience from purchase, delivery communication, then install. Clear and frequent coms for delivery and install took less than an hour. Amazing product which we’re easily getting return on investment.
Great communication
Great communication, follow up and service. Would definitely recommend
Nook 2 person sauna.. amazing
I recently purchased a 2 person sauna from nook, I loved at all the brands and read all the reviews..I was initially after just a 1 person but nook had a great deal in at the time and were so helpful..no question was to hard and they gave me the time followed up and were just so great. It was the time they gave me to make me feel like a valued customer which made to choose this company.. I heavily compared the top brand saunas but the customer service wasn't as good for me.. nook know their product knowledge. Highly recommend these saunas ..love it and customer service so helpful. Sauna is truly amazing ur whole family love it. Sleeping better..kids behaviour even improving and skin condition clearing, joint paint easing. Do yourself favour invest in a nook sauna.
Loving our nook sauna
Loving our nook sauna! Have had it just over a week and been in it every day. Easy company to deal with all installed and delivered. 10/10 experience from start to finish. Highly recommend.
Best thing ever
We are loving our new Nook sauna and have used it most days since we got it. The service and set up have been amazing - efficient, professional and great communication throughout. It’s also very easy to use, heats up quickly and fits in the room perfectly. Loving the LED lights and Bluetooth connectivity also. Highly recommended.
Excellent product and service!
From ordering to delivery and install their customer service was professional, friendly and prompt. The SA delivery team was amazing, having the sauna delivered and installed in 30mins. They ran me through the sauna’s operations and I was ready to go!
I love this product! It is both beautiful to look at and my family and I are enjoying all the benefits of using this infrared sauna. I highly recommend Nook saunas for their high quality product and customer service!
Absolutely faultless from start to…
Absolutely faultless from start to finish! Communication was consistent and helpful and the finished product is amazing - we couldn’t be happier! Would recommend Nook saunas to anyone!
Great communication and delivery
Great communication throughout the ordering process and delivery team were easy to work with. Had the sauna for a couple of weeks and loving it so far
Excellent customer service and sauna
Excellent customer service and incredible sauna. We have been thoroughly enjoying our sauna everyday, it has been great and very easy to use. The delivery and set up was amazing and the team have been so lovely to deal with. Couldn’t recommend enough!
We are very happy with our Nook 2…
We are very happy with our Nook 2 person elite sauna. The service was unbelievable, delivered and installed quickly and efficiently on Christmas Eve! The guys that set it up were great and showed us how to use it. I would highly recommend Nook saunas to anyone looking to get a sauna!!
Received the 1 person sauna sooner than…
Received the 1 person sauna sooner than expected, which was great. Delivery and installation process was very smooth.
Easy to communicate with and…
Easy to communicate with and installation was a breeze. Sauna is great.
Communication and customer service was…
Communication and customer service was exceptional. I felt like they actually went out of their way to make my experience great. The sauna is also a 10/10.
Got my sauna delivered and set up in no…
Got my sauna delivered and set up in no time(20mins). Guys were great and friendly. Went thru sauna do and don’t and explained settings etc. No fuss, no muss.
Would recommend to anyone
Cheers Brian
Absolutely loving our new NOOK sauna.
So glad I purchased the Nook Sauna
Really happy with my sauna. The quality and description is exactly as described and pictured on the website. The delivery was a little delayed due to Xmas but installation was quick. The sauna is easy to use and I'm loving the benefits of it.
Love my nook
Love my nook, best purchase I have ever made !!!!
Great customer service
Great product
Installation and delivery was a pleasant experience, the boys were very professional and friendly
If you’re thinking about buying one DO IT !!!!!!
Nook Elite Sauna
The whole family love our Nook Elite sauna. It’s a quality product and delivers bang for buck.
The customer service team are great to deal with and respond to queries in timely fashion. I recommend Nook Saunas for anyone interested in purchasing one.
I am so happy with every aspect of…
I am so happy with every aspect of purchasing my sauna through Nook. From my initial questions right through to the delivery and installation I have been amazed at their exceptional customer service, genuine care and regular communication. The installation was so efficient and I was given all the information needed to get the sauna going right away. The quality of the sauna is amazing! The features are excellent, from the chromatography to the Bluetooth speakers and having a control panel inside and outside is really helpful. Thank you so much to the team! I am so happy I went with Nook!
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