AVOID!! Really poor customer experience. I selected the correct option on the website but the wrong item (medium instead of large grey cement planter ) goes through as a sale in the website. It's... See more
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See what reviewers are saying
Had a problem with my order, but they were so attentive in getting it fixed. Love the decorations.
Just ordered the large French crock vase. One word- STUNNING! Absolutely unreal and huge! Super high quality. Speedy delivery, nicely packaged and secure. Love that the packing peanuts are biodegradab... See more
I received the glass decanter with wooden ball top as part of a giveaway prize and I can say I definitely didn’t disappoint!! It can exceptionally well packaged and in perfect condition. It really is... See more
Company details
Written by the company
Norfolk Bay Company is an online store based in Norfolk England. Offering an extensive range of Timeless, Handcrafted Home Interiors, Decor and Furniture.
Contact info
4.0
Great
168 reviews
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Hasn’t replied to negative reviews
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Perfect transaction and Beautiful Item x
January 25, 2022
The item I ordered was delivered…
The item I ordered was delivered damaged, I reported it to the Norfolk Bay and they immediately despatched a new one. Great customer service
January 16, 2022
Great products and service
December 26, 2021
Beautiful
Beautiful products and exceptional service… will be back time and time again xx
December 25, 2021
Such a fabulous Company
Such a fabulous Company, customer service superb. I would thoroughly recommend purchasing anything from thus company.
December 20, 2021
Great delivery
Great delivery. Well packed and speedy. Beautiful bowls - really nice pieces
December 20, 2021
Great service
Great service, fast and easy. I loved my item so much I ordered another the following day!
December 19, 2021
Just an excellent company! Highly recommended.
Just an excellent company. Very fair pricing and great customer service. Very impressed.
December 10, 2021
The products are great quality and the range of products on the website is lovely too
The products are great quality, all packaged well to ensure no damage on transit. The purchasing and delivery was very streamlined. I made use of the Black Friday discount which was a bonus. It was my first time visiting the website and i will certainly purchase again as the products are very high quality.
December 3, 2021
Not very pleased with the glass jars I…
Not very pleased with the glass jars I ordered, they were very expensive but the quality isn’t great. They have a large join running through the middle of them where the two halves of the jar and lid are attached together. As you have to pay to return the items I’ve had to keep them. But I wouldn’t recommend
November 30, 2021
Very quick delivery and good prices
Very quick delivery and good prices. Will definitely use again.
November 22, 2021
Tall distressed stone lamp
I bought the tall stone distressed lamp and it’s really lovely I’m so pleased with it. It’s very heavy and makes a big impact on my hall console table. This is the second lamp I’ve bought from this company I’ve got a darker stone lamp which is also stunning. The delivery was really quick as well I highly recommend The Norfolk Bay company I will definitely be buying from them again in future.
November 17, 2021
Beautiful stone bust.
I purchased a beautiful stone bust for my landing and I couldn’t be happier with it. She is stunning and worth every penny. She pretty heavy and excellent quality. She has lovely features and she’s a real focal piece to the room. I’ve had so many compliments.
Delivery was fast and service was excellent. I can highly recommend Norfolk Bay Company and will definitely be ordering more beautiful items. Very happy with my purchase.
November 14, 2021
Thank you for my order
November 8, 2021
Excellent service
November 5, 2021
Fast delivery great products
Fast delivery, excellent products - always better than they look online and very well packaged
October 31, 2021
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