Normandy Insurance Reviews 453

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to U... See more

Rated 5 out of 5 stars

I have never had such great response from underwriters in all my 14 years as an agent. They are easy to contact and knowledgeable, will answer any and all questions quickly. The billing dept is also... See more

Rated 5 out of 5 stars

Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you wan... See more

Rated 5 out of 5 stars

Normandy is a great indy agent partner; have been since the days of only WC; now they are offering other lines of commercial insurance. The personal service we get is prompt, professional and friendly... See more

Company details

  1. Insurance Company

Written by the company

Normandy Insurance is a commercial carrier & brokerage that provides‍ instant quotes, expert underwriting, and hands-on agent support. Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

453 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Frank Primato

Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you want an employee that actually cares about his job. A++

November 12, 2021
Rated 5 out of 5 stars

Excellent service and always helpful

Excellent service and always helpful. Quick responses to any questions or service related items. The underwriters ask questions that help you write business on submissions. They definitely are not cookie cutting on underwriting. They will help write business if it makes sense.

October 23, 2021
Rated 4 out of 5 stars

Normandy has great support staff for…

Normandy has great support staff for their clients. Our agent is the top of the class. The only issue's I have are that they do not have rated paper yet and their foot print is limited. I am sure they will eventually solve both of those issues. I would recommend checking with them the next time you are in the market for coverage.

October 18, 2021
Rated 5 out of 5 stars

Everyone involved in getting the quotes…

Everyone involved in getting the quotes done and the policies issued were outstanding. The underwriter got the application approved and quoted within a 24 hr period which we needed for the customer to start a new job. And shortly after we got it bound we had the policy.

October 13, 2021
Rated 3 out of 5 stars

i have not been able to obtain a…

i have not been able to obtain a workers comp. But the response times have been great to let me know of the decline.

August 24, 2021
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Reply from Normandy Insurance

Don't give up! We'll hit some soon. :) If you want to, you can check the code on our online rater (or download our free Normandy App) to see if its a code we'll consider. https://www.normandyins.com/rater-app.html

Rated 5 out of 5 stars

Jose Beltran is a true professional

Jose Beltran is a true professional. His team and the way they manage claims is tremendous. Greta also assists us with safety reviews and such.

I would strongly recommend Normandy Insurance.

August 23, 2021
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Reply from Normandy Insurance

Thank you so much! Our team members love to hear reviews like this!

Rated 5 out of 5 stars

Normandy Insurance is the BEST of the…

Normandy Insurance is the BEST of the BEST in the PEO Industry! Customer Service, Underwriting, Claims, Billing, no matter what subject, they are amazing!

August 18, 2021
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Reply from Normandy Insurance

Wowsa! If we ever need a PEO spokesperson - you're it! :) Thank you so much for this. PEOs are an area that we continue to grow in thanks to people like you!

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