Northern Deckline Reviews 

90
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We chose Northern Deckline because they are a sister company to Northern Roofline who replaced our fascia, soffits and gutters 20 years ago. They are as good as the day they went up. The decking was... See more

Rated 5 out of 5 stars

The guys from Northern Deckline completely removed and disposed of our old decking, building the new one as a team and individually . Arrived early each day and worked hard and on finishing the jo... See more

Rated 5 out of 5 stars

It has been a pleasure to have Northern Deckline rebuild/replace our old decking with a very smart composite system. Every aspect of the process has been carried out to our satisfaction and even thoug... See more

Rated 5 out of 5 stars

Great product - really enhances our garden and the family love it. Fantastic work from Scott, Shane & Ellis - despite the inclement weather they worked non stop - clean & tidy, friendly, polite, profe... See more

Company details

  1. Deck Builder

Written by the company

Specialist Composite Decking installer of high quality decks and associated products


Contact info

4.8

Excellent

TrustScore 5 out of 5

90 reviews

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4.8

All reviews

(90)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Sales superb, after care non existent - be warned...

Bought my new decking from them - took 7 months from order to installation. Work by the team was great, cleaned up the old mess and it looked fabulous.

A month later I notice the balustrades were no longer straight, the fixings were rusting and the top caps were falling off. The plastic coating had also started to peel too.

Contacted Ben Robinson, I can testify at least 10 times - it took 3 months for the team to return to review my observations - but they agreed with me - there was a quality issue with the decking.

So again I contacted Ben Robinson, very apologetic, promised to send the team round to fix. Let me say now, I have had his apologies 10 times, no one has been and its not sorted. You have been warned.

Seems the guarantee is on decking boards not the balustrades or workmanship.

I am not happy, they do not care, you have been warned.

August 7, 2022
Unprompted review
Rated 5 out of 5 stars

Northerdeckline - Class Act

Would like to thank the Northerdeckline Team in particular Darren, Richard, and Scott and his team for the installation of our fantastic decking. Even though there was some imperfections in the decking , the fault was sorted without any hassel or worry on our part. The service is outstanding from quotation to installation and I have no hesitation in recommending them. We would definitely use them again.

July 23, 2022
Unprompted review
Northern Deckline logo

Reply from Northern Deckline

Hi Alexandra, thank you so much for the review, its much appreciated.

Rated 5 out of 5 stars

5 out of 5 for everything

I would highly recommend Northern Deckline to anyone. From start to finish they were great. Their sales team aren't pushy they're just honest and up front. The team who came to lay our decking were brilliant, they really helped us by giving us some valuable insight on the day and tweaking the plan a little to maximise our space. Their work is excellent quality and they work fast. We love it.

July 18, 2022
Unprompted review
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Reply from Northern Deckline

Thank you Rosemary for the review, our team really appreciate it.

Rated 5 out of 5 stars

I would definitely recommend Northern Deckline

I would definitely recommend Northern Decline.The service from start to finish was 1st class. Our garden was transformed by Martin and Daryl into something we thought could never be achieved.It looks amazing!! Martin & Daryl worked none stop for 5 days to get the job complete. Very polite and respectful, always the to answer any questions or give advice.

July 15, 2022
Unprompted review
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Reply from Northern Deckline

Thank you for the review Karen, we really appreciate it.

Rated 5 out of 5 stars

Excellent Decking

Curtis and Marvin did an excellent job of installing our decking and it looks fantastic. They left the place spotless and even briefly helped me with a couple of DIY jobs I was doing outside whilst they were there. Recommended!

July 4, 2022
Unprompted review
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Reply from Northern Deckline

Hi Phil, thanks so much for the review, we really appreciate it.

Rated 4 out of 5 stars

Definitely recommend straight talking company

This company were great, they did what they said, the rep Richard was friendly, not pushy and gave us a price on site which didn't change. It took a few more weeks than we thought initially for the materials to arrive but they were still very quick. The lads who built it were fantastic Steve and Ashley. They were very straight talking and even helped us with a very tricky corner that they found a solution to despite it being more work for them. I really recommend them and our new balcony looks fantastic.

June 30, 2022
Unprompted review
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Reply from Northern Deckline

Hi Christina, thank you so much for the review, the team really appreciate it.

Rated 5 out of 5 stars

My new deck is brilliant

My new deck is brilliant. Thank you to Northern Deckline. It is very good quality and looks stylish. It was simple to arrange a time to get a quote. No hard sell. Pricing was clear. Estimated 6 weeks, built deck in 4 weeks and completed the glass within 6 weeks as promised. Transformed a pretty but unusable sloping garden to a fantastic space with great views. Thank you to the installers who were lovely and professional and kept the place super tidy. I did not know this company and took a chance on them and I am glad I did.

June 17, 2022
Unprompted review
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Reply from Northern Deckline

Thank you for the review, we really appreciate it!

Rated 5 out of 5 stars

Composite decking

We have had our composite decking fitted today. The whole process has been easy thoughout from the sales, survey and finally Steve and Ash who worked solidly with great attention to detail. Thank you to everyone involved.

June 1, 2022
Unprompted review
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Reply from Northern Deckline

Thanks for the review Deborah, we really appreciate it!

Rated 5 out of 5 stars

Excellent Decking. Excellent Service.

I ordered my Decking a few months ago. Northern Deckline said I'd probably be waiting until January 2022, so I was delighted that they were able to bring that date forward to December 2021 (in time for Christmas). The lads that did the job were friendly and professional. The decking is top quality and looks great. Especially as it was installed over rough terrain. They cleaned up as they left the job, so no rubbish for me to deal with.

It rained (and was freezing cold), all the time the lads were on-site, so well done to them for working in those hard conditions.

I would strongly recommend Northern Deckline. A great job. Great decking, soon to have a summer-house built on top of it.

December 13, 2021
Unprompted review
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Reply from Northern Deckline

Thank you so much for the review, we really appreciate it!

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