Tara and Pam were AMAZING to deal with! what a wonderful experience in store with these ladies, so informative and kind and funny! then the results when I woke up this morning after one night of us... See more
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See what reviewers are saying
Rob did a great job helping me find the right combination of machine and mask that made sure I am sleeping better than ever. I was really shocked to realize how much of a change these systems can mak... See more
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I recently bought my first-ever CPAP machine. I really appreciated how easy Pam and Steve made the process. They helped me choose the perfect machine for me and have been so helpful with fine-tuning... See more
Company replied
Right from day one Rachelle and Steve have always been welcoming, friendly, professional, knowledgeable, extremely helpful, and have provided exceptional customer service, going above and beyond to en... See more
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Company details
Written by the company
We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. Northern Respiratory is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At Northern Respiratory we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call the location near you today to arrange a courtesy consultation to discuss your specific therapy needs.
Contact info
60 Champlain St., Unit 102, P1B7M4, North Bay, ON, Canada
- 705-475-1881
- info@northernrespiratory.ca
- northernrespiratory.ca
4.8
Excellent
126 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The place to go...
The staff very professional, attentive to my needs and explained in detail the use of my first CPAP machine. I will happily refer your company to my friends.
April 27, 2021
Reply from northernrespiratory.ca
Thanks, Paul. We are happy that you are happy with our services!
Rob McKay RRT
The customer service is wonderful
The customer service is wonderful, thank you so very much
April 27, 2021
Reply from northernrespiratory.ca
Thank you Nicole for taking the time to share your experience.
Very knowledgeable about sleep apnea…
Very knowledgeable about sleep apnea and the products used to treat it. Staff are friendly and extremely helpful. Would highly reccomend this location for all of your Respitory needs including Sleep Apnea.
April 26, 2021
Reply from northernrespiratory.ca
Thank you Lance. It's always great to see you too.
Rob McKay RRT
Great service
April 26, 2021
Reply from northernrespiratory.ca
Thanks, Dan. Much appreciated!
Rob McKay RRT
I am having great sleeps
Great product great staff very knowledgeable and cheerful and pleasant to be with.
April 26, 2021
Reply from northernrespiratory.ca
Thank you for the nice review, Michel. It is very appreciated.
Rob McKay RRT
Always excellent service in every way
Always excellent service in every way! Thank you.
April 26, 2021
Reply from northernrespiratory.ca
Thanks, Heather. We are very proud of the service that we provide.
Rob McKay RRT
Everything went very well,,,
Everything went very well,,,, I as of yet have no problems,,,,Ewart
April 25, 2021
Reply from northernrespiratory.ca
Thank you, Ewart. Please let us know if you do ever have problems.
Rob McKay RRT
Lionel and I have both been served by…
Lionel and I have both been served by you for several years. Very little upkeep was required during the 5 years using the CPAPs. However since the switch over to BiPap Lionel has been successful with his. I have had little success with mine. Several attempts were made by you to resolve the issue. To this day I am still only getting at most 2 1/2 hours of use from the BiPap. Thank you for your assistance for this matter.
April 25, 2021
Reply from northernrespiratory.ca
Hi Diane. We appreciate the review!
I know it has been frustrating with the BiPAP. Hopefully you can speak with the doctor and he can adjust your prescription to make things better.
Rob McKay RRT
Reply from northernrespiratory.ca
Thank, Paulette! We are always happy to help.
Rob McKay RRT
Professional & understanding- helped me…
Professional & understanding- helped me to rest/sleep better. Bottom line. Thanks!
April 25, 2021
Reply from northernrespiratory.ca
It's great to hear that you are sleeping better! Happy we could help.
Rob McKay RRT
Reply from northernrespiratory.ca
Thank you, Sarah. We hope you are sleeping well!
Rob McKay RRT
Very helpful
April 25, 2021
Reply from northernrespiratory.ca
Thanks! We hope the whole family is sleeping well!
Rob McKay RRT
I could simply breath easier knowing.....
The good people there walked me through my very first experience there, and answered all my questions. Any time you trust people to ensure quality of life through a process, you will always remember how that happened. In this case, I am very pleased,
April 25, 2021
Reply from northernrespiratory.ca
Thank, Brian. I am very happy that Melissa was able to help you find a quality CPAP solution.
Rob McKay RRT
Rob & staff are outstanding.
April 22, 2021
Reply from northernrespiratory.ca
Thanks for the wonderful review!
Rob McKay RRT
A Great Experience.
A Great Experience.
Stacie was very helpful and is very knowledgeable with CPAP. Thankful for Northern Respiratory and would definitely recommend.
April 22, 2021
Reply from northernrespiratory.ca
Thank You so much Stacey for supporting our new local business ! We appreciate your encouragement !
Everyone there is very kind
Everyone there is very kind. Everything was explained well.
April 22, 2021
Reply from northernrespiratory.ca
I am glad you had a positive experience. Please let us know if you ever need anything else.
Rob McKay RRT
Fast efficient for replacement device
Fast efficient for replacement device. Especially under these COVID times.
April 21, 2021
Reply from northernrespiratory.ca
Thanks Carlo. We try our best to make things as easy as can be.
Rob McKay RRT
Very helpful staff and professional
April 21, 2021
Reply from northernrespiratory.ca
Thanks Vern. It's always a please to work with you too!
Rob McKay RRT
My C.P.A.P under the nose nasal cushion…
My C.P.A.P under the nose nasal cushion was torn and Rob Mckay provided me with a new one right away. His team have always been very helpful. I've always had good service.
Christine Miller
April 21, 2021
Reply from northernrespiratory.ca
Hi Christine. Thank you for the great review!
Rob McKay RRT
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