Tara and Pam were AMAZING to deal with! what a wonderful experience in store with these ladies, so informative and kind and funny! then the results when I woke up this morning after one night of us... See more
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See what reviewers are saying
Rob did a great job helping me find the right combination of machine and mask that made sure I am sleeping better than ever. I was really shocked to realize how much of a change these systems can mak... See more
Company replied
I recently bought my first-ever CPAP machine. I really appreciated how easy Pam and Steve made the process. They helped me choose the perfect machine for me and have been so helpful with fine-tuning... See more
Company replied
Right from day one Rachelle and Steve have always been welcoming, friendly, professional, knowledgeable, extremely helpful, and have provided exceptional customer service, going above and beyond to en... See more
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Company details
Written by the company
We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. Northern Respiratory is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At Northern Respiratory we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call the location near you today to arrange a courtesy consultation to discuss your specific therapy needs.
Contact info
60 Champlain St., Unit 102, P1B7M4, North Bay, ON, Canada
- 705-475-1881
- info@northernrespiratory.ca
- northernrespiratory.ca
4.8
Excellent
126 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My experience was wonderful
My experience was wonderful! Rob was very helpful and made sure I left feeling comfortable with my sleep machine and face mask.
He also made sure I felt comfortable to contact him if I needed any help after leaving the store with my machine.
Thank you!
April 21, 2021
Reply from northernrespiratory.ca
Thank you for the great review, Katie. I am happy that you are sleeping well!
Rob McKay RRT
It was a good experience
I was met by a very friendly staff member. This person was knowledgeable of the product presented to me and was able to answer my questions. I felt at ease and had an overall good experience.
April 20, 2021
Reply from northernrespiratory.ca
Hi Lise. Thank you for the review. I am happy we were able to make it easy!
Rob McKay RRT
Friendly and helpful !
Northern Respiratory in North Bay has provided me with the best service when I got a new Bipap. They were very helpful and made sure I knew I can contact them anytime if I have questions or concerns.
April 20, 2021
Reply from northernrespiratory.ca
Thank you for the great review. We really appreciate your feedback.
Rob McKay RRT
Great friendly service
Great friendly service! Always happy to answer my questions. Quick appointment times - even during covid. Quality products. Thank you!
April 20, 2021
Reply from northernrespiratory.ca
Hi Rachel. We are happy that you are happy with our services. Thanks for the review!
Rob McKay RRT
Courteous and Efficient
Great service and knowledge during my first meeting and consultation with the folks at Northern Respiratory. I love my new CPAP and feel a lot better now that I'm sleeping better. Thank you.
April 20, 2021
Reply from northernrespiratory.ca
Hi Randy. It's great to hear that you are sleeping better now! Please let us know if you ever need anything for your CPAP.
Rob McKay RRT
Great service
April 20, 2021
Reply from northernrespiratory.ca
Thank you, Nancy. That's what we strive for.
Rob McKay RRT
unbelievable service
I have alot of anxiety and I can honestly tell you these people helped me to feel comfortable, safe, and at ease.
I went back numerous Tim's with questions and uncertainties and they answered everything in a way that made it easy for me to understand.
I recommend them to everyone. They really are professional and caring at the same time.
April 20, 2021
Reply from northernrespiratory.ca
Thank you Lisa. Those a re some very kind words. A lot of people can get anxious about wearing a mask and using the machines. And that is very understandable. I am glad that we were able to help you feel at ease with everything. Please let us know if you need anything else.
Rob McKay RRT
Reply from northernrespiratory.ca
Thank you, Mona. That is a wonderful complement. We love helping people get a better sleep!
Rob McKay RRT
Reply from northernrespiratory.ca
Thank you, Heidi. Who doesn't like a gift for their birthday, right?
Rob McKay RRT
Awesome company.
Awesome company.
very professional company. very eager to make things right with fitting of masks and machines. explained things very well. thank you guys!
April 20, 2021
Reply from northernrespiratory.ca
Thanks for the great review, Dave. Let us know if you ever need anything else.
Rob McKay RRT
Northern Respiratory in North Bay
Northern Respiratory in North Bay, Ontario has always done a great job of looking after our family. The staff is helpful and kind and we would not want to go anywhere else for our needs in this area.
April 20, 2021
Reply from northernrespiratory.ca
Thanks Dana. We are happy that we can help your family sleep better!
Rob McKay RRT
Rob McKay is the most customer centric…
Rob McKay is the most customer centric individual that I have ever met.
I live 100Km away and Rob met me via FaceTime, text and email to help me.
He reviewed my readings and was my link to the Doctor, also in North Bay.
My new BiPap machine and mask is providing me with a much improved sleep.
Thank you Rob, and Continued Success!
April 20, 2021
Reply from northernrespiratory.ca
Thanks, Brian. Starting on therapy can be challenging. Doing it remotely must be even more difficult from your point of view. I am happy that we were able to help you settle in with your machine nicely! We are always happy to help.
Rob McKay RRT
Excellent service
The entire staff is friendly, professional and extremely competent. I have been very happy with the service they provide.
April 20, 2021
Reply from northernrespiratory.ca
Thanks, Stuart. We also enjoy seeing you when you come by too!
Rob McKay RRT
Great service and made sure I was…
Great service and made sure I was comfortable during testing.
April 20, 2021
Reply from northernrespiratory.ca
We are always happy to help our customers find the right equipment. Thanks for the review.
Rob McKay
Very helpful. Very Knowledgeable.
Rob did a great job helping me find the right combination of machine and mask that made sure I am sleeping better than ever. I was really shocked to realize how much of a change these systems can make. I never knew that apnea could cause acid reflux, but Rob explained why its been helping so much. I certainly recommend Northern Respiratory.
April 20, 2021
Reply from northernrespiratory.ca
Thanks for the review, Brian. I know that adapting to CPAP can be challenging. But, once we help you find the right equipment it usually makes a big difference.
Rob McKay RRT
Reply from northernrespiratory.ca
Thank you for the review!
Rob McKay RRT
Very helpful and made it very…
Very helpful and made it very convenient with visits to the local area.
April 20, 2021
Reply from northernrespiratory.ca
Thanks Scott. Please let us know if you need anything.
Rob McKay RRT
Reply from northernrespiratory.ca
We are happy to hear that you are happy with our service.
Rob McKay RRT
Reply from northernrespiratory.ca
Thanks for the review, Linda! Let us know if you ever need anything.
Rob McKay RRT
Great service!
April 20, 2021
Reply from northernrespiratory.ca
Thanks for the review, Lance!
Rob McKay RRT
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