The service from Northgene is usually very fast. I've had many occasions when the home test kit has arrived in the mail the day after ordering and then the results received just one day after mailing... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We used Northgene to conduct a paternity and avuncular DNA test. Everything was conducted with the upmost professionalism and integrity. Any questions I had whether in respect of the tests or the re... See more
Company replied
I already had a good idea of what my results would be, but NorthGene still impressed me. Everything was handled with care, super efficiently, and their communication was great throughout. Prices are r... See more
Company replied
On receipt of an order the home test kit appears very quickly in the post and once received into the lab the results are usually available within 24 hours and quite ofen on the same day that the sam... See more
Company replied
Company details
Written by the company
NorthGene™ provides fast, accurate, and confidential DNA and Sexual Health testing. With 30 years of expertise, Ministry of Justice approval and ISO 17025 accreditation, we deliver reliable results for personal peace of mind and legal requirements. Whether you need a discreet at-home kit or a Ministry of Justice-approved report, our experts provide clarity when it matters most.
DNA Testing You Can Be Sure Of
Written by the company
Contact info
Deeside Industrial Park, CH5 2UA, Deeside, United Kingdom
- 0191 233 1414
- northgene@biofortuna.com
- northgene.co.uk
Next-Day Results Available
4.8
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from NorthGene™
Hello,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
The test were delivered promptly and…
The test were delivered promptly and the results were very clear
July 24, 2025
Reply from NorthGene™
Hi Michele,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
So simple to do and very fast with the…
So simple to do and very fast with the results!Highly recommend for peace of mind.
July 23, 2025
Reply from NorthGene™
Hi Fiona,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi Dean,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Quick sending out test
Quick sending out test. Only waited few days for the results that were sent electronically to me.
July 4, 2025
Reply from NorthGene™
Hi Mrs Norman,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Super service!!
The fact this company provide for 2 separate addresses was exactly what I needed. The process was super smooth and went exactly as they said it would. 10 out of 10 for me. Absolutely no messing about!!
July 11, 2025
Reply from NorthGene™
Hi Brian,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Got the results on the stated day
Got the results on the stated day, so easy to do, all in all good company to deal with
July 4, 2025
Reply from NorthGene™
Hi,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Trust truth and honesty (39 yrs. Married)
Some information was unfold which brought mistrust and doubts. 39 yrs. of marriage hangs in the balance. I saw my daughter in myself but have been deceived for 38 yrs. DNA was necessary for us to be sure. Not sure that I can ever trust again. Two previous girlfriend in my early years and only to discover that my precious wife have done the same to me consecutively.
Thanks for you help so we don't have to live in limbo not knowing what is truth.
July 8, 2025
Reply from NorthGene™
Hi Dalton,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi Anth,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
It was a great experience for me
It was a great experience for me, and it really helped with the result.
June 19, 2025
Reply from NorthGene™
Hi Sipke,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Detailed response.
Got the result a couple of days later.
Its what we thought it might of been , but now we are sure and can move on with our lives.
June 6, 2025
Reply from NorthGene™
Hi Paul,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Great communication
Great communication, quick to deliver, very easy to follow instructions on the website and the form received in the post, great customer service, very happy 😊
June 4, 2025
Reply from NorthGene™
Hi Neo,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
I needed to know the truth that my…
I needed to know the truth that my grand daughter had told me. And in spite of the pain it caused I am glad we got the truth. Thank you
June 9, 2025
Reply from NorthGene™
Hi,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Great piece of mind and full report of…
Great piece of mind and full report of details test
June 2, 2025
Reply from NorthGene™
Hi,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
Good Service!
June 5, 2025
Reply from NorthGene™
Hi Edward,
Thank you for your kind words, we appreciate the feedback and we will be sure to pass this onto our hardworking team.
Kind regards,
Business Manager - NorthGene™
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.