The price was much lower than other companies. Filters don't seem quite as thick as some others, but still very sturdy and capable of removing dirt. Product arrived quickly and in perfect condition.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those t... See more
Company replied
The quality of all your tools I own are top notch. The service I have received after ordering tools is great. NorthSky is making their move to be number one in the tool market and PPE along with other... See more
Company replied
NorthSky had what I needed at a much better price than any other industrial outlet. The quality of the item was excellent and I received it quickly. Nothing at all to complain about. Even the shipping... See more
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Company details
Written by the company
NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.
30-Day Satisfaction Guarantee
Hassle Free Returns
30-Day Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return.
All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse.
Return process
To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products.
Exclusions
· Returned products must be in new condition
· Additional details/photos may be requested for approval
· Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST
Contact info
1735 Hughes Landing, Suite 3A, 77380, The Woodlands, United States
- 1-800-805-6686
- support@northskysupply.com
- northskysupply.com
4.3
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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Reply from NorthSky Supply
Thanks for the review, Ken. Hope to see you again soon!
My order arrived ahead of the projected…
My order arrived ahead of the projected date, which is a rare thing these days!
April 3, 2025
Reply from NorthSky Supply
Thanks for the review, David. Glad we were able to get your order to you ahead of schedule. Hope to see you again soon!
Great to deal with
Great contact responses, quick and attentive. Shipment came within days of checkout.
April 3, 2025
Reply from NorthSky Supply
Thanks for the nice review, Steve. Look forward to seeing you again soon!
Not only were the gloves a great price
Not only were the gloves a great price, they are amazing quality! To top it off, shipping was very fast! Thanks!
April 1, 2025
Reply from NorthSky Supply
We appreciate the great review, Theresa! Hope to see you again soon!
Great service
April 1, 2025
Reply from NorthSky Supply
Thank you for the five-star review, Karen! We are thrilled to hear that our service team was able to provide great service!
Happy customer
The ordering was easy and fast and delivery was timely.
Great product for a great price!
Thanks team.
April 1, 2025
Reply from NorthSky Supply
Thanks for the great review Jimmy! Hope to see you again soon.
To soon to say!
April 7, 2025
Reply from NorthSky Supply
Thank you for reaching out, Roger! Is there anything in particular that we can do to meet your expectations? Our live customer service team is always here to help or answer any questions you may have.
Testing
I wanted to try out your company I’ll leave you a review later when I try your product
April 6, 2025
Reply from NorthSky Supply
Thank you for giving us a chance, Matt! Please let us know what you think and if you have any questions for us, our live customer service team is always here to help!
NorthSky Supply shipped my order extremely fast.
This company shipped the item I ordered extremely fast. It was just as described and the shipping package was very good.
April 1, 2025
Reply from NorthSky Supply
Thank you for the nice review, John! Hope to see you again soon.
Reply from NorthSky Supply
Thank you for the five-star review James! Hope to see you again soon.
Easy order n check out
April 1, 2025
Reply from NorthSky Supply
Thank you for the five-star review, Keith. Glad you had a smooth buying experience and we hope to see you again soon!
I could see the quality that was put in…
I could see the quality that was put in the pump, a clarity of diagrams and explanations.
I received thoughtful and careful answers to my questions from customer care. and I finally felt that this was a company I could trust and a company that respected and cared for the customers.
April 1, 2025
Reply from NorthSky Supply
Hi Marcia,
Thanks so much for your thoughtful feedback! We're thrilled to hear that the quality of our products and clarity of our documentation made such a positive impression. Our team works hard to provide careful and thorough support, and it's wonderful to know we've earned your trust. We truly appreciate your business and look forward to serving you again soon!
Reply from NorthSky Supply
Thank you, Beatriz! We’re so glad to hear that Luis was able to support you—he truly goes above and beyond for our customers. We’ll be sure to pass along your kind words.
Very good value and fast shipping
Very good value and fast shipping, very satisfied.
March 17, 2025
Unprompted review
Reply from NorthSky Supply
Thanks for the five-star review, Jay! Hope to see you again soon.
Reply from NorthSky Supply
Glad you like them! Thanks for the 5-star review and hope to see you again soon!
The supplies ca.e quick and on time
The supplies ca.e quick and on time. Quality products.
March 10, 2025
Reply from NorthSky Supply
Thank you for the five-star review! We hope to see you again soon.
Reply from NorthSky Supply
Samuel,
Thank you for your 5-star review! We're glad to hear your order arrived quickly. We appreciate your support and look forward to serving you again!
After two erroneous orders
After two erroneous orders, I appreciated the effort to make good on it. It happens.
Thank you
KwB
March 4, 2025
Reply from NorthSky Supply
Karl,
Thank you for your patience and for giving us the opportunity to make things right! While we strive for accuracy, we know that mistakes can happen, and we truly appreciate your understanding. Ensuring a positive experience for our customers is our top priority, and we’re glad we could resolve this for you.
If you ever need anything in the future, don’t hesitate to reach out. We appreciate your support!
order has not yet arrived!
March 3, 2025
Reply from NorthSky Supply
Hi Jon,
Thank you for your feedback. We understand how frustrating it can be when an order doesn’t arrive on time. After looking into this, we found that the delay was caused by FedEx, and our customer service team promptly reached out to assist you. We’re glad we could clarify the situation, and we appreciate your understanding at the time.
If there’s anything else we can do for you, please don’t hesitate to reach out. We’d also appreciate it if you could update your review to reflect your experience with our team. Your feedback helps us continue to provide great service.
The gloves I order does not fit true…
The gloves I order does not fit true and I know that I can't return them so I'm not happy
March 2, 2025
Reply from NorthSky Supply
Michael,
We apologize that the gloves did not match expectations. Our customer service team is reaching out and we would be happy to send you the right-sized gloves at no charge.
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