The price was much lower than other companies. Filters don't seem quite as thick as some others, but still very sturdy and capable of removing dirt. Product arrived quickly and in perfect condition.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those t... See more
Company replied
The quality of all your tools I own are top notch. The service I have received after ordering tools is great. NorthSky is making their move to be number one in the tool market and PPE along with other... See more
Company replied
NorthSky had what I needed at a much better price than any other industrial outlet. The quality of the item was excellent and I received it quickly. Nothing at all to complain about. Even the shipping... See more
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Company details
Written by the company
NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.
30-Day Satisfaction Guarantee
Hassle Free Returns
30-Day Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return.
All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse.
Return process
To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products.
Exclusions
· Returned products must be in new condition
· Additional details/photos may be requested for approval
· Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST
Contact info
1735 Hughes Landing, Suite 3A, 77380, The Woodlands, United States
- 1-800-805-6686
- support@northskysupply.com
- northskysupply.com
4.3
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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Reply from NorthSky Supply
Thank you for the nice review, Brodie! We hope to see you again soon.
I was shipped the wrong order
I was shipped the wrong order, I ordered a 12 pack of gloves and a plastic shield for something was delivered
I am very disappointed
Rick
March 4, 2025
Reply from NorthSky Supply
Hi Rick,
We sincerely apologize for the mix-up with your order. We understand how frustrating it is to receive the wrong items, and that’s not the experience we want for our customers. I see that our customer service team has already reached out to resolve this for you, and we’re committed to making things right as quickly as possible.
If you need any further assistance, please don’t hesitate to reach back to our customer service team. We are here to help.
We truly appreciate your patience and the opportunity to correct this.
Fast shipping and order was correct.
March 3, 2025
Reply from NorthSky Supply
Thank you for the review, Jeremy! Please let us know if you have any questions.
Arrived a day earlier than expected…
Arrived a day earlier than expected looks like a good product have not been able to use them yet
March 2, 2025
Reply from NorthSky Supply
Thanks for the review, Rick. Glad we were able to get it to you promptly. Feel free to let us know how the product works out for you once you get a chance to use it!
Very generous to ship these tools as a…
Very generous to ship these tools as a gift.
I like the two pliers especially.
February 11, 2025
Reply from NorthSky Supply
You're welcome, Darryl and thank you so much for leaving the kind review!
Reply from NorthSky Supply
Thanks for your kind review Kelly. Hope your Grandson enjoys his gift!
Fast and great customer service
Quick service and a nice discount for first time customers. As a bonus they gave me a few tools to try out for free.
February 11, 2025
Reply from NorthSky Supply
Thanks so much for taking the time to leave us a nice review, Brad! We're glad you enjoyed our quick service and first-time customer discount. It’s great to hear that you liked the bonus tools as well! We appreciate your support and look forward to serving you again. Let us know if you need anything—we’re always happy to help!
I bought some metal cutters and they…
I bought some metal cutters and they work amazing the grips on them are high quality. And then they send me a gift of more tools for my purchase which was so awesome of them! But originally I had bought the clippers I bought because their price was so cheap and I couldn’t believe how great quality they were for how low price they are. But all the tools they sent me as a gift are very great quality tools as well! Highly Highly recommend these guys! Great prices great tools! I will be shopping with them again! And I know tools! Pretty much everything I have is matco and snap on.
If you like western jewelry or your wife does follow me on Facebook at Punchy Pinto Silver! Thanks again!
February 11, 2025
Reply from NorthSky Supply
Thank you so much for your amazing review, Danielle! We're thrilled to hear that you’re loving the metal cutters and that the quality exceeded your expectations—especially coming from someone who knows tools! We take pride in offering great tools at great prices, and we’re glad the bonus gifts were a pleasant surprise.
We truly appreciate your recommendation and look forward to having you shop with us again. Thanks for sharing your expertise and for the shoutout to Punchy Pinto Silver—we’ll have to check it out!
Reply from NorthSky Supply
Thank you for taking the time to review, Richie! Hope to see you back again soon.
Reply from NorthSky Supply
Thanks for taking the time to review, Robert. We appreciate it—and hope to see you again soon!
Reply from NorthSky Supply
Thanks so much for the glowing review, Marc! We hope to see you again soon!
Reply from NorthSky Supply
Thanks so much for the glowing review, Mike! We hope to see you again soon!
just what I orderd
February 12, 2025
Reply from NorthSky Supply
Thanks so much for the glowing review! We hope to see you again soon!
First time buyer
First time buyer. Small purchase for an individual household. Good quality. Great customer service.
February 12, 2025
Reply from NorthSky Supply
Thanks so much for the glowing review, Trish! We hope to see you again soon!
Amazing Company
This company is amazing. Our delivery was on time, customer service was awesome and I like the little personal touches that you find when you order from them.
February 12, 2025
Reply from NorthSky Supply
Thanks so much for the glowing review, Leona! We hope to see you again soon!
efficient & professional
February 11, 2025
Reply from NorthSky Supply
Thanks so much for the glowing review, John! We hope to see you again soon!
It was a nice surprise receiving the…
It was a nice surprise receiving the items and didn't have to pay. Thank you so much for your dedicated work to the public!
February 11, 2025
Reply from NorthSky Supply
Thanks so much for the glowing review, Lisa! We hope to see you again soon!
Positive feedback
My products was affordable and shipped in a timely manner. It was good quality and exactly what I was expecting.
February 11, 2025
Reply from NorthSky Supply
Thanks so much for the glowing review, Sidney! We hope to see you again soon!
Good products and great service
Good products and great service. Highly recommend this company!
February 12, 2025
Reply from NorthSky Supply
Thanks so much for the glowing review, Melissa! We hope to see you again soon!
Product was great
Product was great, just as shown online and shipping was fast. Communication was great with Northskysupply. Highly recommend Northskysupply, they are great!
February 11, 2025
Reply from NorthSky Supply
Thanks so much for the glowing review, Dean! We hope to see you again soon!
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