NorthWest Aerials Ltd Reviews 

91
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Roofing work left my parents without a working aerial recently. When my mum explained why she needed it fixing urgently the managing director went straight to the house himself and put a temporary fix... See more

Company replied

Rated 5 out of 5 stars

Came out quickly to resolve an issue with a degraded cable. Engineer was very friendly and professional. Back up and running in no time. Also completed some minor fixes to prevent further issues down... See more

Rated 5 out of 5 stars

This is a great company! After being left somewhat in the lurch by "half a job Sky", North West Aerials came to the rescue! Matthew is an extremely personable NWA engineer with a "can do" mentalit... See more

Company replied

Rated 5 out of 5 stars

Had no tv signal since Freeview changed signals, nightmare. I run a large accommodation building and needed this issue resolved. The guys at Northwest Aerials way above and beyond and stayed long ove... See more

Company replied

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Aerial & Satellite TV Maintenance, Repairs and Installations. Domestic and Commercial Properties. CAI Approved Contractors. Safecontactor Approved.


Contact info

4.9

Excellent

TrustScore 5 out of 5

91 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(91)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Northwest Aeriels provided a…

Northwest Aeriels provided a professional service and turned up on the time and date arranged. The fitter was given my number and confirmed his travelling time to the job 30 minutes prior. i would definitely use them again and also recommend them. Job well done

July 3, 2020
Unprompted review
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

Hello Stephen,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Replacement Aerial by Northwest Aerials Ltd

Had a replacement aerial installed this morning by Northwest Aerials Ltd thank you for a great job done Mathew

July 2, 2020
Unprompted review
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

Hello Gary,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Reliable and good value

Used NW Aerials twice now on a family recommendation. Always quick to answer the phone, no hassle to arrange an appointment and great service from Matthew the engineer. Got my aerial issue sorted in no time. Just leave it to the experts.

July 1, 2020
Unprompted review
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

Hello Richard,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Excellent work

From initial e mail to the completion of the work, the total experience was excellent. Highly recommended.

July 1, 2020
Unprompted review
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

Hello Paul,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

extremely professional and informative

extremely professional and informative. great service and very tidy contractor.Highly recommended.

June 26, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Steven,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. The guy that came to sort our aerials was honest and provided a professional job. I would definitely recommend this company.

June 25, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Mr. Smith,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

A Great Company

A great company - friendly, helpful and professional. Would definitely use again in the future. And the price was great too....

June 24, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Jack,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Excellent prompt and efficient service.

June 24, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Cliff,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

managing agent for blocks of apartments

As a Managing agent responsible for maintaining blocks of flats we rely on good contractors this company is very good with excellent communication skills
and job well done.

June 24, 2020
Unprompted review
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

Hello Steve,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Responded to my initial enquiry promptly, gave a quote for potential work quickly.

When they came over, found the issue was due to poor work by a prior electrician who skimped on fitting a splitter. Fixed it quickly, charged me for the work actually done which was less than the quotes.

Everybody I dealt with was friendly and professional. Very happy to recommend this company!

June 24, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Arunan,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

I cannot praise this company enough

I cannot praise this company enough. Last after my move up here they installed a 2nd TV for me with aerial extension. They proved to be totally reliable and went beyond the normal service. Now in the midst of lock down my TV broke, so I was able to contact them and they provided the best service again. I managed to get delivery of a new TV in a day and Tom organised an engineer to come that afternoon and install it. Once again excellent service. friendly and supportive. Can only highly recommend this wonderful company

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Prompt, efficient and clean service

Prompt. Efficient. Polite. Trustworthy. Safe. Clean and tidy. Polite and reliable. I have no reservations in recommending the professional who came to help me today. Excellent service. I hope if theres a query l can come back to you, but I haven't had any problems so far. Thank you.

May 7, 2020
Unprompted review
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

Hello Jacqueline,

Thank you for the positive review and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Visit by Bradley

Checked ahead by phone. All work completed. A lovely young man. Well mannered and respectful. A pleasure to have in our home. Well done, Bradley. Thank you for your help.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Professional, prompt service

Rang to arrange a time, rang to say they were on their way and were on time. Assessment of the issues were very efficient and explained sensibly. Problem sorted within 45 minutes, television retuned and the best picture I’ve ever had. Thank you Bradley for your excellent professional service.

January 24, 2020
Unprompted review
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

Hello, Thank you for the review. However, this review does not appear applicable to our company Northwest Aerials Limited. We are Northwest Aerials Limited based in Manchester. The company I believe this review was intended for is Northwest Aerials Blackpool who have no relation our company. Thank you.

Rated 5 out of 5 stars

Excellent service

Excellent service, came out to our house in Stockport and gave a fair quote. The work was carried out with no fuss at all in quick time. Would definitely recommend them

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

New dish fitted

Great service even in terrible weather. Would recommend. Chris was very friendly and helpful and resolved my problem on the first visit. Thanks for a good job done.

December 13, 2019
Unprompted review
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

Hello, thank you for taking the time to review our company it is much appreciated.

Rated 5 out of 5 stars

Fantastic service very polite and…

Fantastic service very polite and friendly staff and great value for money made an old lady very happy with the polite friendly service and value for money

December 12, 2019
Unprompted review
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

Hello Tracey, Thank you for taking the time to review our company it is much appreciated.

Rated 2 out of 5 stars

On my initial phone call

On my initial phone call, the engineer came that day said he could sort it there and then, which he did, payed however the day after one of the TVs did not work, rang 2 days later to ask them to look at it, could not even look at it that day, then they only work 9-4 most people work those shifts, quick enough to take the initial payment but not quick at sorting any problems after that

November 14, 2019
NorthWest Aerials Ltd logo

Reply from NorthWest Aerials Ltd

UPDATE: Northwest Aerials Ltd do not believe that this review relates to our company and have received no evidence from this person or Trustpilot to confirm that this is a genuine customer. After continual dialogue with the Trustpilot customer service department requesting that the reviewer provide documentation to support the review. Trustpilot refused to remove the review from our page without any documentation or evidence being provided.

Hello,

Please can you confirm whether this was definitely undertaken by Northwest Aerials Limited? All our jobs have a job number which will specified on the receipt issued on completion. The receipt will also state the name of the engineer who attended.

Please provide this information.

We have no record of your name on our system and this may relate to another company based in Blackpool who are also named Northwest Aerials (not limited).

Unfortunately, this has occurred recently were a customer of theirs has given a review to our page thinking that we are the company who did the job when it was indeed the company in Blackpool.

If you confirm that this does not relate to us, Northwest Aerials LIMITED, please delete this review immediately.

Please feel free to contact us on 0161 793 1383 or email team@northwestaerialsltd.co.uk.

We will be reporting this review to Trustpilot as we do not believe it relates to our company.

Thank you,
NWA Ltd Team.

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