NorthWest Aerials Ltd Reviews 91

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Roofing work left my parents without a working aerial recently. When my mum explained why she needed it fixing urgently the managing director went straight to the house himself and put a temporary fix... See more

Company replied

Rated 5 out of 5 stars

Came out quickly to resolve an issue with a degraded cable. Engineer was very friendly and professional. Back up and running in no time. Also completed some minor fixes to prevent further issues down... See more

Rated 5 out of 5 stars

This is a great company! After being left somewhat in the lurch by "half a job Sky", North West Aerials came to the rescue! Matthew is an extremely personable NWA engineer with a "can do" mentalit... See more

Company replied

Rated 5 out of 5 stars

Had no tv signal since Freeview changed signals, nightmare. I run a large accommodation building and needed this issue resolved. The guys at Northwest Aerials way above and beyond and stayed long ove... See more

Company replied

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Aerial & Satellite TV Maintenance, Repairs and Installations. Domestic and Commercial Properties. CAI Approved Contractors. Safecontactor Approved.


Contact info

4.9

Excellent

TrustScore 5 out of 5

91 reviews

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Rated 5 out of 5 stars

I have used North West Aerials several…

I have used North West Aerials several times over the years and I can’t recommend them enough. Josh and Dave in the office went above and beyond to arrange my last job as I had to rearrange 3 times due to being let down by my scaffolding company. Matt the engineer was excellent, very friendly and efficient. Fantastic company and hats off to all the great staff. Thank you

June 21, 2021
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Beverley,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Second time using NorthWest Aerials

Second time using NorthWest Aerials. As always, excellent service. Matt had my TV working in no time. They are very professional, extremely efficient and well priced. Highly recommended.

April 13, 2021
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Julie,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Cable removal

We have used NorthWest Aerials on a couple of houses now to remove unused cables and old satellite dishes. They are always on time, reasonably priced and a pleasure to deal with

April 9, 2021
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Alex,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Excellent company to deal with

Prompt efficient service. Very professional and pleasant to deal with. Very tidy working would recommend them

March 8, 2021
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Pam,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

I contacted this company for my brother…

I contacted this company for my brother who is disabled and they came the day after and fitted everything he needed to set up a new Tv. The service was excellent and both Josh and Matthew were great guys. Ringing me to let me know what my brother needed. Very pleased and would recommend to anyone else looking for a great TV/Aerial service

February 3, 2021
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Janet,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Prompt / efficient service

Prompt efficient service , New aerial package ,
Couldn’t have been more helpful , even helped plugging the new aerial into the tv and waited until the tv was set up , Really good price also
1 year warranty
Will definitely recommend

January 13, 2021
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

First class service

First class service ! Fitted my tv on a wall , no trouble whatsoever ! Friendly , helpful and professional . If I could give 11/10 I would - wouldn’t hesitate to recommend

December 14, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Prompt

Prompt, excellent service

November 25, 2020
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Reply from NorthWest Aerials Ltd

Hello Hazel,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

We had multiple aerial points

We had multiple aerial points, a digital aerial and TV fitted to the wall. Excellent, friendly and knowlegable. Very clean work. Would highly recommend these guys.

November 16, 2020
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Reply from NorthWest Aerials Ltd

Hello Michael,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

This is a great company!

This is a great company! After being left somewhat in the lurch by "half a job Sky", North West Aerials came to the rescue! Matthew is an extremely personable NWA engineer with a "can do" mentality who took a creative and completely sensible approach to getting our new Sky Q system up and running.

Dave (owner?) was first class in terms of getting the visits arranged and given what was achieved the price was very reasonable.

Can't recommend them enough!

October 15, 2020
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Reply from NorthWest Aerials Ltd

Hello Michael,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Had no TV signal☹️

Had no tv signal since Freeview changed signals, nightmare. I run a large accommodation building and needed this issue resolved. The guys at Northwest Aerials way above and beyond and stayed long over their allotted time to source the problem. There were very professional and resolved the issue. Would highly recommend them. Thanks guys made a lot of people very happy as TV is a must at the moment.👍😁⭐️

September 25, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Angela,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

5 Star Service

After being let down by another aerial firm i tried North West Aerials. From the guy on the phone taking the order to the engineer doing the repair , everything was done in a professional manner. Even though the job came in the remit of a service and not a a full repair , i was only charged for a service £54 inc vat . They could of charged me much more and i would of been non the wiser and still happy with the service. Very honest on there part and will not hesitate in recommending.

September 16, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Andrew,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Great experience with northwest aerials.

Really great experience with this company. Phoned Friday morning about 10.30 came at 2 all sorted within 45 mins. The chap that came was really polite and explained everything to me. Would definitely recommend. A great company to deal with.

September 12, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Collette,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Excellent service friendly and helpful…

Excellent service friendly and helpful and really know their stuff. Great customer service and clean and tidy when working in your home and under the new guidelines works safely and adheres to social distances and ppe.Highly recommend.

September 11, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Chris,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with
Efficient in providing quote and assigning the job to fit in with my busy schedule
The engineer was very professional and quite a chirpy friendly gent
He explained what was needed after assess g the situation then performed what was needed with no effect to myself
I’d defo recommend this company

August 11, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Karen,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Brilliant service and very helpful…

Brilliant service and very helpful engineer. Thank you

August 5, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Paula,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

I would use this company again

I would use this company again. I could book up an appointment, when it was convenient for me and they turned up on the day and on time. The staff are freindly, and respect your home. There was no hidden cost for the work they did. A very professional company. I would recommend them to my friends and family. A very happy customer.

July 18, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Stephanie,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

This is the second time I used their…

This is the second time I used their services.
Quick response, good value for money, no fuss, highly recommended.

July 16, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Jack,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

A++ couldn't fault the service

A++ couldn't fault the service, very professional, highly recommend. Aerial refit, new taller stand on roof plus other bits, all completed very quickly.

July 8, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Mike,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

Rated 5 out of 5 stars

Absolutely brilliant service.

Absolutely brilliant service,very professional,would most definitely recommend to people.

July 3, 2020
Unprompted review
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Reply from NorthWest Aerials Ltd

Hello Jacqueline,

Thank you for the positive feedback and taking the time to review our company it is much appreciated.

Many thanks,
NWA Ltd Team.

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