Norton Shopping Guarantee Reviews 75

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

It is a welcome experience to have (Palmetto State) a business treat you with respect. Your dollars don't come easy. Great service, price guarantees, and a diverse offering of products make Palmetto S... See more

Rated 5 out of 5 stars

I honestly wasn't aware of the Norton 30 day lowest price guarantee as part of their online purchase protection until they sent me a reminder that it was up in 3 days. That's when I double checked an... See more

Rated 5 out of 5 stars

I purchased my firearm from a reputable Gun store company on the layaway plan. Upon returning to the site to log the firearms information for my records (less than 2 hours later), I discovered the p... See more

Rated 1 out of 5 stars

I was supposed to receive a rebate on a lower price match but after several weeks with nothing I contacted them. Very slow to respond and after verifying my address said a new check would be issued.... See more

Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

About Norton Shopping Guarantee

Written by the company

Increase Trust and Confidence Online

Businesses partner with Norton Shopping Guarantee to increase trust and confidence in their online store. Look for the Norton Shopping Guarantee trustmarks and shop with confidence knowing the business is independently verified and your purchase is guaranteed.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

75 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick response.

When I submitted the lowest price guarantee they responded very quickly. Was easy to understand the directions and was approved the same day it was submitted.

November 20, 2024
Unprompted review
Rated 4 out of 5 stars

Purchased an item using a small coupon

Purchased an item using a small coupon. Item went on sale. They would not remit the price difference because of the coupon I used. The company reviewed this further and later provided the difference in price. I changed the rating to 4 stars.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Super efficient

Super efficient and job done with very less details. I submitted my claim and supporting documents and in an hour they had approved the application and started the reimbursement process.

August 28, 2024
Unprompted review
Rated 1 out of 5 stars

Just a waste of money and time

Just a waste of money and time . Purchased a bracelet for app 500.00 next day saw it on sale for 300!. Sent required documents and tried calling . No response . Plus to add insult to injury the online store was sent all the info also and spoke to the owner / customer service person (Dee ). Stated it must be a different bracelet .,gucci part number is correct but she’s saying it’s a different bracelet . Fraudulent activity if ever . She said she would compensate me 25 .00 !! Far cry from the actual difference .,don’t buy from JOMASHOP or use Norton . You’ll regret it .

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

When shopping look for vendors that have the Norton Shopping Guarantee.

It is a good thing to have the purchase price guaranteed from a Norton Shopping GURANTEE vendor. It happens often. You purchase an item and the next day the vendor is selling the same item for less. With the Norton Shopping Guarantee Norton will pay you the difference. I will definitely look for vendors that are using the Norton Shopping Guarantee. I used the Guarantee and it was easy to apply for the price difference. In two days my application was approved and the difference will be sent to me.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Peace of mind!

I originally had a subpar experience with Norton's Shopping Guarantee (hence the reply under my comment.) Their amazing team reached out to me and went above and beyond to make sure my experience was nothing short of excellent. This is a company that truly cares about the service they are providing. That being said, I edited my review and gave them a 5 star rating and will use their services everytime it is offered going forward! For a couple extra dollars the peace of mind they provide is well worth it! Thank you Norton's Shopping Guarantee!!

June 2, 2024
Unprompted review
Norton Shopping Guarantee logo

Reply from Norton Shopping Guarantee

Hi Justin, we are sorry you had a negative experience with our package protection - our goal is to ensure customers feel safe and taken care of buying from online stores.

We are happy to discuss your situation with you and see if we can come to a resolution, but please keep in mind we ask for police reports in certain cases to prevent fraud. Pease reach out to support@nortonshoppingguarantee.com if you'd like to get this resolved.

Thank you,

Rated 5 out of 5 stars

The Norton Gurantee really works!

I purchased my firearm from a reputable Gun store company on the layaway plan. Upon returning to the site to log the firearms information for my records (less than 2 hours later), I discovered the price had dropped by $49.50. Upon complaining to the gun store about the discrepancy, I was informed they could do nothing for me but to utilize the “NORTON SHOPPING GURANTEE”.
J B Ellison was more than helpful with directing me through the process, whereby I was reimbursed the $49.50. What a great experience… Request # 410425.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

SO FAR NO NONSENSE

SO FAR NO NONSENSE . DIRECT PURCHASE THROUGH eCHECK IS VERY CONVENIET.
YOURS IS THE ONLY SITE LEFT THAT I FOUND
THAT EXCEPTS eCHECK.

February 15, 2024
Unprompted review

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