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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently encountering issues with delayed shipments and a lack of communication regarding their purchases. Reviewers also reported very slow response times from customer service, with many emails and messages going unanswered. However, some people were satisfied with the quality of the products, describing them as "spot on" and "excellent." A few other people also felt that the delivery service was quick and efficient for certain items, though this was not a consistent experience.

What people talk about most

Order

Customers consistently express strong dissatisfaction with their order experiences. Many report significant... See more

Product

Clients share ambiguous opinions on product. While some reviewers praise the quality of items like... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express significant frustration... See more

Response time

Users describe significant dissatisfaction with response times. Many customers report sending numerous emails... See more

Quality

Consumers find quality to be positive. Many reviewers praise the amazing tracksuit, the "perfect tees," and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bought a navy tracksuit about a week and half ago still hasn’t come and ignored my message asking if they’ve forgotten about me . Customer service is iffy , but no doubt that the tracksuit will be goo... See more

Rated 2 out of 5 stars

Ordered on the 29th of November and order has yet to been shipped. Recieved an email two weeks ago saying they are having problems shipping products but have not received any updates since

Rated 2 out of 5 stars

Ok, so the Jeans were delivered but to the wrong address. I updated 'Shop' with my new address but for some reason they chose to use my old one. I asked Nosauce to change the delivery details, whi... See more

Rated 2 out of 5 stars

I ordered on 6 December - had an email to say that they are behind with deliveries and since heard nothing despite emailing and messaging. Very disappointing.


Company details

  1. Clothing Store

Written by the company

Essential basic clothing, keep it simple.


Contact info

2.2

Poor

TrustScore 2 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE

TERRIBLE CUSTOMER SERVICE. My order has not arrived, I have emailed and instagram messaged several times and have had no response from this company about the whereabouts or distribution of my order. I have asked to cancel it and have had no response whatsoever. PLEASE CONTACT me ASAP No Sauce, to resolve this issue, and refund me. Order #ns119377

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Don't order. They have no stock

This site is worthy of a second review as they continue to be beyond awful. Firstly do not trust when you are ordering that they have stock. I ordered 3rd November. The same item is available to order now with a despatch date of 30th November. They have just responded to my complaint by telling me it's on preorder and will send in 2-3 weeks. They're just making it up will have had my money for the best part of a quarter of a year by the time it arrives. If it arrives. No Sauce. More like no product. No idea!!!!

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Received an email asking me to leave a…

Received an email asking me to leave a review but still waiting for the items. Contacted them but have not heard anything. They did send an email last week stating shipping is taking longer due to number of orders but it’s a little worrying that nothing has been sent and they are not responding to emails. Such a shame.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful communication

Dreadful communication, zero customer service. Ordered back in November and still not had the item. No idea on the delivery times as it just shows confirmed. Have asked for refund but no response.
Avoid. Avoid. Avoid this company.

December 9, 2025
Unprompted review
Rated 3 out of 5 stars

mixed reviews

great t shirt and quick shipping on that but i ordered a puffer over a week ago and it still hasn’t even been shipped

December 8, 2025
Unprompted review
Rated 2 out of 5 stars

Bought a navy tracksuit about a week…

Bought a navy tracksuit about a week and half ago still hasn’t come and ignored my message asking if they’ve forgotten about me . Customer service is iffy , but no doubt that the tracksuit will be good . Hopefully it comes

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 17/11/25 2 tracksuits for…

Ordered 17/11/25 2 tracksuits for Christmas presents, £270 money taken from account, sent numerous emails, finally been informed today that they are on pre order and won’t be dispatched for another 2-3 weeks, terrible customer service, no Christmas presents

December 8, 2025
Unprompted review
Rated 2 out of 5 stars

I would appreciate if someone would…

I would appreciate if someone would contact me as soon as possible. I have emailed you twice and had no response. I’m still waiting for my tracksuit and you have sent me a link asking me what I think of it. I haven’t even received it yet.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Not confident this company is trustworthy

Ordered a tracksuit 2 weeks ago, shipping said 3-5 days, it still hasnt been shipped. Contacted them for an update and was told it is on preorder and would be a further 3 weeks! This wasn’t stated on the website when I placed the order, if it had been I wouldn’t have ordered it. Contacted them again to request to cancel the order due to it now not arriving in time for my son’s birthday but as yet no response. Customer service and communication is poor. Not feeling confident this company is trustworthy.

December 8, 2025
Unprompted review

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