Not Another Bunch of Flowers Reviews 73

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the excellent quality, thoughtful curation, and wide selection available for various occasions. Many people appreciate the personalized touches, such as handwritten notes and beautiful packaging, which make the gifts feel special and meaningful. The delivery service is frequently described as quick and reliable, ensuring items arrive promptly and in great condition. Reviewers also commend the staff and customer service for their exceptional helpfulness, responsiveness, and willingness to go above and beyond. People feel well-supported throughout the process, from choosing items to resolving any issues. Some customers experienced minor delivery issues, such as parcels being misplaced or address mix-ups, but these were quickly and effectively resolved by the company's customer service team.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the wide range of... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the quick and prompt delivery, with... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fantastic and brilliant... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its amazing quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My fiancée was over the moon with her gift box and loved all of the care and attention put into it by the Not Another Bunch of Flowers team! Definitely worth every penny and we will be coming back aga... See more

Company replied

Rated 5 out of 5 stars

We use Not Another Bunch of Flowers for our corporate boxes and couldn’t recommend them enough. Anikka and the team are so helpful, even down to printing customised boxes with our logo on them. We sen... See more

Company replied

Rated 5 out of 5 stars

Amazing choice of items to include in my build-a-box option. Arrived timely and great condition. Perfect thing for me to send something to my partner and his family in the UK, whilst being in New Ze... See more

Rated 5 out of 5 stars

Delivery was quick. There were quite a few items available for lots of different tastes and the options between ready-made or custom made boxes were incredibly satisfying. I gifted it to a friend who... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

Proud winners of Best Alternative Gift Company in 2023, 2024, 2025 and 2026. Not Another Bunch Of Flowers is the original destination for thoughtful gift alternatives to flowers. Founded in 2013 by Anikka after her cancer diagnosis, the business began by sending carefully curated care packages and hospital hampers designed to comfort and support loved ones. Today, it has grown into a leading gifting platform offering meaningful presents for every occasion. Create a truly unique gift with our Build-Your-Own Gift Box service. Choose your box design – including personalised options – then fill it with handpicked treats and thoughtful gifts. Each hamper is lovingly wrapped, your message handwritten in the card, and delivered either directly to the recipient or sent to you to give in person.


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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Rated 5 out of 5 stars

So glad I discovered Not Another Bunch…

So glad I discovered Not Another Bunch of Flowers! They have a great range of thoughtful gifts, with plenty of options you don’t see everywhere else. Everything arrives nicely wrapped with a handwritten card, which is a really nice touch. Quick, reliable, and now my go-to place for presents.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

I messed up…. They fixed

Really great site…. But I messed up my delivery address. Kate got it sorted and after a few days of delay the package made the way to my friend who was delighted . Whilst this was my error the communication from Kate gave me confidence it wouldn’t turn into a whole nightmare of back and forward emails. Really great service after my error and well done to the team, products also great, feedback on the eye mask. He loved it

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company

A really lovely company with excellent customer service. Had an issue with one item being included in the hamper because it was being shipped to the Channel Islands. But they reached out quickly and offered some lovely alternatives! The hamper was delivered promptly and it was really nicely packaged. 100% recommend

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed by this company

Really impressed by this company. Delivery was super quick and communication excellent. The website is easy to use and there is a lot of choice to enable you to build your own gift box.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you.

My mum loved her gift. Thank you. Your website has been a great find and I will be recommending you.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you!

Just received my parcel and it looks beautiful! You were so helpful from start to finish, thank you so much for your help with my queries and for getting the gift to me so quickly. Top notch

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Don't hesitate to use this company!

The service and end product from this company was fantastic! I'm so impressed with the gift I sent one of my closest friends, and the ease and speed of delivery was amazing too! Such a different kind of gift, and I will absolutely be using them again!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Such an amazing site

Such an amazing site - letting me build and tailor my own hamper for a loved one. And with high quality options to choose from.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE! GREAT VALUE! GREAT PRICE! SUPER PROMPT DELIVERY!not believe the service

I could not believe the service, prompt delivery and beautiful quality of the gift I purchased. The absolute joy and pleasure it gave the recipient of my gift was priceless. Talking of price the gift was very good value in itself, my order must have been actioned so quickly to have Been delivered so soon after purchasing. I would thoroughly recommend NOT ANOTHER BUNCH IF FLOWERS to anyone wanting to send a gift of personal value at very reasonable price with great super efficient service. Thank You

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

awesome company w an awesome message

love love love their care packages sm! fully customisable and theres such a wide variety of products to choose from. packaging is top notch too and i received my package with no delays :)

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company and highly recommend

This is not the first time I have used NABOF and it won’t be the last. Its such a brilliant company and they are so responsive when you contact them too. Love how many different options there are to personalise. Can’t recommend highly enough

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered several gift boxes from…

I have ordered several gift boxes from NABOF for different occasions due to there being a great choice of quality gifts and cards to select from. The website is easy to navigate and when I had a query regarding an order, I was able to speak to one of the NABOF team who were extremely helpful. The gift boxes have always arrived beautifully wrapped. Thank you again NABOF.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

My go to gifting site

This site is a great place to turn to if you have a friend going through cancer treatment. It helps you buy a gift with purpose rather than something that's just going to take up space. It's a very swift and personal service - just what you need when you want someone to know you are thinking about them. I will always recommend.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

A really lovely business…

A really lovely business with a great ethos. I've used multiple times for a variety of gifts such as teacher prezzies, new home, new baby, birthdays and get well gifts. Everything is always beautifully packed and delivered quickly. The website really does offer everything!

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Really lovely and unique company

Really lovely and unique company. I ordered a Birthday gift box for a friend and the whole process was easy to navigate, quick and efficient. There is a wide range of gorgeous gifts and cards that cover every occasion. Beautifully wrapped and packaged with a personal hand written message and a handy next day delivery option sent straight to my recipient. Ticked every box for the perfect gift. I will definitely be using again.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

A truly five-star experience from the…

A truly five-star experience from the team at Not Another Bunch of Flowers. I was looking for thank you Christmas gifts for my team at work, and from the moment I contacted them I really felt they ‘got’ my brief. All personalised with our company logo, beautifully wrapped and delivered on the date promised.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Have purchased gifts from Not Another…

Have purchased gifts from Not Another Bunch Of Flowers multiple times now. If you are unsure of what to get someone ....NABOF have done the thinking of for you - lots of lovely thoughtful gift options which genuinely feel like someone who works there has hand picked for you to select. I really enjoyed browsing the different categories (someone going through cancer treatment, gifts for her/ him etc) and then building my own gift box - can throw a cocktail or bottle of bubbly in, cosy socks, choccies and really feel like you have made a special gift package to suit the recipient.
I recently made a purchase from a high street retailer and could not get hold of an actual person on the phone! It was so frustrating! Totally different story when I had to get in touch with Not Another Bunch of Flowers because I needed to make sure of the delivery date. I spoke to a really nice lady who had already seen my order come through - I felt like my spend was valued and considered and that there was a real team of people at the core! I'm a big fan of this company and their ethos (they donate a portion of sales to charities) and I always rave about them and recommend them. You won't be disappointed! Keep up the good work!

December 9, 2024
Unprompted review

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