NoteMachine Reviews 

Card swallowed for no reason.
What a PITA NoteMachine is!
Personally I will NEVER use a NoteMachine kiosk again.
Its far too disruptive to suddenly have my card taken and thus not worth the risk.
Sainsburys New Kent Road ATM

Sainsburys Newhaven: Machine has been changed but now does not give out £5 pound notes-Why? Also how about reinstating the other ATM which was removed with the excuse of Covid.

Used the NoteMachine ATM at Sainsbury's Maypole, Birmingham to take out £50. I requested a receipt which the machine gave, but never gave me any cash and has debited my account for £50.

atm at sainsburys 130 seaside road
put card in selected how much I wanted- message came up card not accepted by operator. other people had same response.
i question wether this is a scam/ dodgy company. shame on sainsburys to sell to a useless? atm company

Their cash machines are out of order most of the time.

Fraudulent company dont use them steal your money tried to gef cash from atm and never recieved it due smashing machine up they then lie to bank saying machine gave money when it didnt

Can't give a zero. Used it today after watching 2 other people get cash out. My turn came and after selecting £40 to withdraw it started buffering ffs! Then it started saying no Internet connection and a Windows 7 came up. Jeez Windows 7, how out of date is that? Years. Anyway, it kept my card and my money. Card stopped but, my money was taken out of my account. Tried ringing the number on the machine and as soon as I got through to a person they just put the phone down. Happened twice. My bank cannot issue a claim until 24 hours as it's in limbo. Gone from my account but it may reappear tomorrow. This was the one at Sainsbury on the A10, Enfield.

Georgia George u messed up o that call there silly billy manager wasn’t much better keeps hanging up on me

I was about to use one of this ATM as it was stated that it is FREE withdraw. But at the end of the transaction it's appears that there is a fee for withdraw. So I canceled the transaction, ATM didn't give me any money but debited my account. So no money in cash and on the account. AVOID them!!!

Gotta say, I was expecting the worst after reading these reviews, but was positively surprised.
Cancelled an ATM withdrawal on one of their machines, and the transaction was pending for over a week, and therefore the funds unavailable. The card issuing institute blamed it on the ATM operator. After two quick phone calls with Notemachine's customer service, they sent me proof that they had the transaction voided, and the money refunded on their end. Both members of staff I spoke to were friendly and helpful. Maybe I got lucky, but from what I can tell, top-notch service.

Be careful using this machines. Their exchange rate is a ripoff.
Yesterday 18-10-2024 at 16:21 I withdrew money from an abroad bank account, using this notemachine ATM at Morrisons Warrington postcode WA4 6RN and they took a lot more money from my abroad account.
I withdrew from a cash machine from Tesco express, which is located 7 minutes away, 6 days previous to this and the exchange rate was the usual. Yesterday I was rushing and used this notemachine ATM and it told me the exchange rate which was ridiculous different but I thought there had been a massive exchange rate change. An hour later I checked online and there hadn’t been any big fluctuations in the last month’s exchange rate. So today I went to another cash machine (not a NOTEMACHINE ATM) and I withdrew some money just to check the exchange rate and it was the usual rate. I feel NOTEMACHINE ATM company has stolen my money and I want to dispute it. They took £70 from my foreign account to withdraw £250.
People in the UK needs to be aware of this and I am going to make people aware if they don’t give me the money back.
I contacted their customer service to be told that it is my foreign account that has to dispute it when the problem is not with my bank account. My bank only transferred the money they requested.

Used a note atm at my local Morrisons today to withdraw £40. Got the receipt but no cash. Checked my banking app immediately and the cash had gone from my account. Now waiting for my bank to deal with the problem. Surely this is THEFT! Avoid them at all costs.

I used this atm in Norwich town centre, I dont know why I just did not go to the bank and walk the extra steps now, as the day after I used this machine I became the victim of fraud, this machine had captured all my cards details and I am now trying to get my money back via bank fraud as transactions made to bet fred the next day, These scammers are very good now, I would not use these note machines again

DO NOT USE THIS ATM, they did not give me my money back at all, I lost £250 and there is no way to speak to someone as the answering machine hangs up without letting me speak to someone. I can not belive note machine is allowed to operate in the UK

I wish I saw these reviews before putting my card into one of their machines.
It should be a legal requirement for them to put clear signs on machines they own so people can avoid them at all costs.

My card was also swallowed by one's of their machines (M&S Sutton, Surrey highstreet). This was the second time in a matter of 3 weeks (silly me for trusting them again).

Their customer service team are not only extremely unhelpful buy they are also rude and abrupt on first answering the call.
They really shouldn't be able to operate not only in the UK but anywhere in the world.

PLEASE PLEASE AVOID AT ALL COSTS FOR YOUR OWN SAKE.

BUSINESS PLEASE STOP USING THEIR MACHINES OR YOU WILL ONLY START LOSING CUSTOMERS TOO.

They need to be investigated!

Thief’s and crap customer service council flats agents that they don’t know how much 1+1

Could not give 0 ZERO STARS!!!
AVOID their ATM’s
Do not give you full amount of cash you asked for!!!
If you telephone them they tell you to open a dispute with your card holder
They can check the machines data and see it has extra money in it and refund you
But they don’t!!!
Just delaying refunding you!!!

Piece of ..... Got charged in RON ( when I was withdrawing £ in the UK) I got charged the equivalent of 290£ in Ron to get out 250 so I ended up paying over 40£ to get out 250£. Absolutely outrageous, stay away from them.

I’d give no stars if I could…..
Withdrew cash from notemachine atm at eurogarages esso petrol station frimley road camberley gu15 on 23/12/23 and had my card details stolen. My details were used to make a purchase of over £130 with Klarna online which i have never used. Called notemachine to report this along with having to cancel my bank card on Christmas Eve which was rather inconvenient to say the least.
Notemachine far from bothered when I called them, I asked for the machine to be disabled to which they said they would send an engineer to the atm within 2 hours.
Checked atm 8 hours after reporting and no engineer had been.
Complained to the petrol station staff and they simply didn’t care. Way to go eurogarages!

I will be putting in a claim for compensation from notemachine.

Avoid at all costs

Took money out in supervalue ashbourne Ireland on a note machine - it said on screen that it would cost me 2.95 (extortionate anyway) and on the receipt it turned out they charged me 4.95 and then 5.95 actually came out of my account!! Scandalous!! AVOID using these machines