Thankyou for your responds to Delivery foodhandling problem and I spoke with driver yesterday he apologise and explained to me that he stops for lunch before he Delivery to my address, I ask why does... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We have been using Nourish’d as our main evening meal for four weeks. I am coeliac and my partner is recovering from hip surgery. Most of our meals have been 4+ stars and just a few have needed toppin... See more
Company replied
You are the only one providing all GF meals. However, many of them are very spicy & not really compatible to elderly stomachs which means many are unsuitable & and therefore less variety with fewer to... See more
Company replied
Some meals are OK, a couple I have found to be inedible. You have to be really selective with what you order. The ingredients they use are great, but all the meals are crying out for some seasoning... See more
Company replied
Food was terrible! We were excited when we placed our order with Nourish'd. However, the food was tasteless! We ordered many different styles of cuisine, like butter chicken. I couldn't find the chi... See more
Company replied
the most revolting food I have ever tasted. Looks hideous, old ingredients, stale yellowed veg. I had to throw a weeks worth of food in bin. The dog wouldn't touch it. I do not believe a genuine... See more
Company replied
Disappointed and Let Down I was really looking forward to trying this meal plan for the first time, especially since I needed gluten-free options for my son who has celiac disease. After reading s... See more
Company replied
Very small meals, meat is dry. For $13.99 on average per meal you would expect better quality, also very watery and heating recommendation is 2-3 minutes. I usually have to double that as its frozen i... See more
Company replied
I'm a long term customer, making weekly orders since 2021. I've tried a lot of food service companies, and Nourish'd always came out on top for fresh, whole ingredients and palatable meals. However, I... See more
Company replied
Nourish’d is a great service especially for people with wheat intolerance like me and also gluten intolerance as all the meals are free from all gluten products and is perfect for someone like me and... See more
Company replied
First ever delivery with Nourish'd as we sought a convenient, healthy and dietary appropriate (gluten free) meal option for busy professional couple with two kids. Was excited for delivery,... See more
Company replied
We have used Nourish’d for quite some time, only recently ending our subscription due to the countless issues we have experienced with their service. The food itself is good quality and preservati... See more
Company replied
I’ve used a fair amount of food delivery services for convenience and Nourish’d has been a game changer. Other food delivery companies, while delicious, were high in salt and preservatives which was n... See more
Company replied
My very first and last order with Nourish'd, came soggy and wet from the icepacks melting sitting in the box on the truck for 7 hours before arriving. The meals were upside down and all over th... See more
Company replied
I have been ordering for a couple of months and the meals are great, but they have missed meals 3 times now (out of 6 orders). Sometime just 1 meal, which is okay, but when it’s missing 3-4 meals it r... See more
Company replied
I’ve been ordering weekly for the last 4 weeks and am so impressed with quality value for money, and variety. I’ve even got my very picky husband on board for some meal options. The food tastes just... See more
Company replied
After 4 months eating Nourish'd meals I feel stronger and have more energy than before, not surprising for a company that aims to have a "real and positive impact on the health of humans". The meals a... See more
Company replied
I’ve tried a few different meal companies and nourished is by far my favourite. Due to health reasons I’ve had to go full gluten free and nourished helps make that easy with three kids to run around a... See more
Company replied
I’ve tried all the local meal delivery companies in Brisbane and Nourishd is by far the Best to order from. Good tasting and clean ingredients used. Not every meal is my favourite but hey the variety... See more
Company replied
I have ordered on several occasions now, and am very happy with the food. In a single-person household, I order because I have a busy life and do not particularly like cooking, rather than for any die... See more
Company replied
I would love to give a higher rating as I’m really enjoying the meals so far after about a month. We had one week where there were incorrect items but the company totally owned their mistake and cre... See more
Company replied
I've been ordering from Nourish'd for about a month now and I couldn't be happier with the quality, taste, and convenience of their meals. Every dish is packed with fresh ingredients, perfectly po... See more
Company replied
I have been getting the meals for the past few weeks and I am so impressed with the freshness, different flavours and deliciousness of the meals, I am loving having the extra time at night and not hav... See more
Company replied
Good: Food is really yummy and flavoursome, portion size is great too - (we order Large for lunch, XL for dinners). Areas for improvement: The delivered boxes are really heavy to pick up, too ma... See more
Company replied
Lots of different options for people with different needs, eg. Gluten intolerant, low calorie and many more. Anytime I have had to contact them every has been very helpful
Company replied
Being gluten free and having coeliac disease it’s so hard trying to find a product that taste good and is easy to find and with nourished we have found that , plus it breaks up the week regarding who’... See more
Company replied
Enjoy my conversation with Ash when I order every Monday morning. I have tried most of the menu now still more to go and have found that I can recommend 12 items on the menu as my favourites which i... See more
Company replied
The Nourish'd meals are well prepared and presented, but. Selecting your own meals each order works well, but don't reply on staff picking similar meals if you go onto an auto weekly or fo... See more
Company replied
Meals are good and are enough for me. With delivery it says that you deliver to Marian Qld and then when you put in Devereux Creek which is the same post code it won't come up? If you could deliver to... See more
Company replied
Ok so I decided to try Nourished for a ONE off order and I swear i checked the ONE OFF not weekly,,,got my meals and really unimpressed with quality of food, Dry and little taste particularly the frie... See more
Company replied
My husband and I are really enjoying the meals they are tasty and portions are great I'm a coeliac and hubby is not we both look forward to our meals.And it's convenient and no wastage.
Company replied
Fantastic experiencewith this company. Meals are fresh healthy and most importantly delicious. Easy ordering system. Prices are also very reasonable. Many thanks. Sonya
Company replied
Beware I see that other people have complained about the subscription hook which means I sign up for a potentially never ending repeat of my orders. The fine print does refer to a subscription offer... See more
Company replied
Im just not happy with any of the meals I got delivered very bland watery have thrown out more than I have eaten so really disappointed.
Company replied
We tried for a month. The quality of the food is less than dog food. In the beef bourguignon I bit down on a sharp bone shard and damaged my teeth. Every other beef meal had subpar meat, gristle and... See more
Company replied
This is the first time I have tried a meal service. But food is so overwhelming in our house of six, because our youngest has ARFID! I would freeze at meal times not knowing what to cook!! These meals... See more
Company replied
I just got my meals delivered earlier than my delivery window,the box was open and not sealed and they were not cold and no ice packs were inside to keep them cold..this is the second time they've stu... See more
Company replied
I got my first order delivered today so we could have some ready to go options on hand for one of my daughters who is Coeliac. So far, the Chicken Masala with Basmati Rice and Chicke... See more
Company replied
Really disappointing experience with Nourish’d. I received a generic text message saying, “you will not be receiving your Nourish’d order today. Please contact your provider for further assista... See more
Company replied
Meals great......delivery great.....always seem to have trouble ordering though. The system could be better.
Company replied
Well, disappointing to say the least. The portion sizes are so warped it’s baffling. I couldn’t even split a small serving between my very young kids. Mashed potato tasted like it was made with green... See more
Company replied
Regarding Transport and Delivery of foodstuff.. re new company is good but The drivers don't follow FOOD HANDLING GUIDE LINES.. my app told me the driver was on is way to my home.. approximately 40m... See more
Company replied
I've ordered Nourish'd 6 times now and feel it's hit and miss.. I'll start with the positives: 1. Very responsive, polite Customer Service team who always offer some form of rect... See more
Company replied
I must say the food has been a great help.The meals are very tasty, therefore enjoyable. At least now I am getting nice healthy food, with a good variety. Mrs C Frullani.
Company replied
I ordered some meals as I have been remodelling my kitchen. Firstly, (probably some of my fault) I thought the meals were coming on the 8th January, then I realised it was the 18th. I contacted the... See more
Company replied
Lovely tasty food which is great for me as I also need gluten free. I usually order on the phone and the staff are very helpful and kind to me. Thanks to you all!!!!
Company replied
I wrote a review of this company a couple of days ago and when i thought things could not get worse they did. After trying to cancel my order, not getting a response, receiving the order and the food... See more
Company replied
It's great to have a food delivery company that specialises in meals for people with specific dietary requirements
Company replied
Don't get the insurance. I have been getting the meals for a while. The meals are generally good quality and I do like the other meat products more than the chicken. Problem is the delivery, items m... See more
Company replied
Company details
Written by the company
At Nourish’d we believe in the good life - not the restricted life. What you look like, how much you weigh, your BMI - are not of interest to us. How you feel , what you know about your body , how well educated you are on how to live your best life - that’s what we’re here for. If you can leave with just one building block towards better health, we’ve done our jobs. With a menu of almost 100 meals, snack, sides, desserts, and drinks - all of which are 100% Gluten, Preservative, and Refined Sugar Free - a Nourish'd delivery is setting you up for the good life.
Contact info
Australia
- nourishd.com.au
3.1
Average
75 reviews
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful Experience
Lots of different options for people with different needs, eg. Gluten intolerant, low calorie and many more. Anytime I have had to contact them every has been very helpful
June 12, 2025
Unprompted review
Reply from Nourish'd
Hi there!
Thank you so much for taking the time to share your lovely experience — it truly means a lot to us.
We’re delighted to hear that you’re loving the variety we have on our menu, and that our team has been helpful and supportive when you’ve gotten in touch. At Nourish’d, we’re all about making mealtimes stress-free, convenient, and tailored to suit your preferences, and we’re so grateful for your continued support.
We really appreciate you choosing us, and we’re looking forward to delivering many more delicious meals to you in the future!
With Kindness,
Nourish'd
I’ve tried a few different meal…
I’ve tried a few different meal companies and nourished is by far my favourite. Due to health reasons I’ve had to go full gluten free and nourished helps make that easy with three kids to run around after. The taste is amazing and the portion size is perfect
June 11, 2025
Unprompted review
Reply from Nourish'd
Hi Cassandra,
Thank you so much for sharing your wonderful experience — it truly means a lot to us!
We’re so happy to hear that you’re loving our meals and that we’re able to make things a little easier for you and your family, especially with your health needs and busy lifestyle. At Nourish’d, we’re passionate about providing food that’s both convenient and full of flavour, and it’s so rewarding to know we’re making a positive difference in your day.
We really appreciate your support, and we’re looking forward to delivering many more delicious, stress-free meals to you in the future!
With Kindness,
Nourish'd
I just got my meals delivered earlier…
I just got my meals delivered earlier than my delivery window,the box was open and not sealed and they were not cold and no ice packs were inside to keep them cold..this is the second time they've stuffed up...they must like law suits if people get sick...stay away from this company.. incompetent at its best.
June 7, 2025
Unprompted review
Reply from Nourish'd
Hi there Troy,
Thank you for reaching out — we’re really sorry to hear about your delivery experience, and we completely understand how concerning it must be to receive your meals in this way.
This certainly isn’t the standard we aim for, and we appreciate you bringing it to our attention. Our meals are packed with food safety in mind and should always arrive chilled, with adequate cooling materials and within the designated window. We’re currently investigating this delivery with our logistics partner to understand what went wrong.
We’re grateful for your patience as we look into this, and please don’t hesitate to get in touch if there’s anything more we can do to support you.
With Kindness,
The Nourish’d Team
You are the only one providing all GF…
You are the only one providing all GF meals. However, many of them are very spicy & not really compatible to elderly stomachs which means many are unsuitable & and therefore less variety with fewer to choose from. Also the on-line ordering can be confusing to navigate.
June 4, 2025
Unprompted review
Reply from Nourish'd
Hi there David,
Thank you so much for taking the time to share your experience with us — we really appreciate the feedback!
We’re proud to offer a fully gluten-free menu, and we’re sorry to hear that some of the meals haven’t quite suited your preferences. We understand how important it is to have gentle, nourishing options, especially for more sensitive tummies. That’s why we’re happy to offer a wide variety of dietary filters — over 20 in total — including options like “no chili,” to help make your selection easier and more tailored to your needs.
We’re also grateful you mentioned your experience with the online ordering system — we know it’s important for everything to feel clear and easy, and we’d love to help make it smoother for you. If you ever need a hand placing an order or navigating the site, our friendly team is just a message or call away.
Thanks again for your thoughtful review. We’re always here to support you and are so glad to have you with us on this journey.
With Kindness,
The Nourish’d Team
Disappointed and Let Down
Disappointed and Let Down
I was really looking forward to trying this meal plan for the first time, especially since I needed gluten-free options for my son who has celiac disease. After reading so many glowing 5-star reviews, I had high expectations. Unfortunately, I was left feeling disappointed and misled.
The portion sizes were very small, the presentation was unappetizing, and the taste didn't meet the hype. The popcorn chicken, in particular, was gluggy and inedible. It’s disheartening because I truly hoped this would be a reliable solution for our dietary needs. I wish my experience matched the reviews I read, but sadly, it didn’t.
At $13.95 per meal I feel like I have been taken for a ride.
May 27, 2025
Unprompted review
Reply from Nourish'd
Hi Kell,
Thank you for taking the time to share your thoughts — we’re grateful you gave Nourish’d a try and thank you for sharing your feedback,
We understand how disheartening it can feel when an experience doesn’t quite match what you were hoping for, especially when you were looking forward to finding gluten-free options that work for your family. While everyone’s tastes and preferences can vary, we value your feedback on the portion sizes and meal presentation, and we’ve shared your comments with our kitchen team for review.
We’re glad you reached out to our Customer Experience Team and that we were able to arrange compensation for the meal that didn’t hit the mark.
Thanks again for giving us a go. We hope to have the opportunity to support your gluten-free needs with a better fit in the future!
With Kindness,
Nourish'd
Good clean eating!
I’ve been ordering weekly for the last 4 weeks and am so impressed with quality value for money, and variety. I’ve even got my very picky husband on board for some meal options.
The food tastes just like I would cook with good clean ingredients but I’ve had to make very little effort which is making life a whole lot easier.
May 28, 2025
Unprompted review
Reply from Nourish'd
Hi Genevieve,
Thank you so much for your wonderful feedback! We’re thrilled to hear that our meals have been making life easier for you — and that even your picky husband is enjoying some of the options.
At Nourish’d, we’re passionate about delivering quality meals with clean ingredients that feel homemade, so it’s fantastic to know that it’s hitting the mark for you. Your kind words about value, variety, and ease truly mean a lot to us!
Thanks again for being part of the Nourish’d family. We’re excited to keep supporting you with delicious, fuss-free meals week after week!
With Kindness,
Nourish'd
Terrible experience
Ok so I decided to try Nourished for a ONE off order and I swear i checked the ONE OFF not weekly,,,got my meals and really unimpressed with quality of food, Dry and little taste particularly the fried rice...it was horrible. Ok so put it down to experience and did want to order again. And then I get charged for another order...rang and was told I ticked weekly...def not the case! Anyway was told nothing I can do this week as order already in. Cancelled weekly order on the phone and will not ever be going back!
May 15, 2025
Unprompted review
Reply from Nourish'd
Hi Christina,
Thank you so much for taking the time to share your experience. We’re sorry to hear that your meals didn’t quite meet your expectations, and we understand how frustrating it must have been to receive a second order when you only intended to place a one-off.
Just to offer a bit of clarity for others reading — when placing an order, there’s an option to choose either a one-off delivery or a weekly subscription. If the subscription option is selected, there’s an additional consent step before finalising the order. This is also reflected in your order summary, where a 5% discount is applied as a thank-you for subscribing.
To help offer flexibility, we also provide a 5-hour window after orders are generated to make any changes or cancel before they're processed.
That said, we’re sorry this wasn’t the experience you were hoping for. Your feedback has been passed on to our team, and we’re always working to make things clearer and more enjoyable for everyone.
With Kindness,
The Nourish’d Team
Finally a gluten free option!
I would love to give a higher rating as I’m really enjoying the meals so far after about a month. We had one week where there were incorrect items but the company totally owned their mistake and credited me in full for the errors.
Apart from that the meals are tasty, I can eat them knowing they are safe and so far the delivery has been smooth like clockwork. They are smaller portions but I’ve realised that I’ve been eating way too much for a long time and struggled with my weight. They are perfect for my busy lifestyle and with not having to cook as much I can focus more on my business.
I really love that they have some sweet options so I’m not craving sugary chocolate so much anymore. Also loving the low carb / keto options and the cauliflower mash is next level good!
May 15, 2025
Unprompted review
Reply from Nourish'd
Hi Laura,
Thank you so much for taking the time to share this thoughtful review — we’re so glad to hear you're enjoying the meals and that they’re fitting in well with your lifestyle!
We’re sorry to hear that your order wasn’t quite right that week, and we appreciate your kind words around how it was handled. We understand how important it is to feel confident in what you’re eating, and we’re really happy to hear the meals are not only convenient but also helping you feel more balanced and supported in your routine.
It’s also lovely to hear that our sweet options are hitting the spot — and we absolutely agree, the cauliflower mash is a standout favourite!
We appreciate your patience and understanding — it means a lot to us. If there’s ever anything we can do to make your experience even better, we’re always here.
With Kindness,
The Nourish’d Team
Every dish is packed with fresh ingredients, perfectly portioned, and absolutely delicious
I've been ordering from Nourish'd for about a month now and I couldn't be happier with the quality, taste, and convenience of their meals. Every dish is packed with fresh ingredients, perfectly portioned, and absolutely delicious. You can really tell they care about using whole, clean foods without any hidden nasties.
As someone who trains regularly and cares about nutrition, Nourish'd has been a game-changer—helping me stay consistent with my goals without sacrificing flavour or time.
Customer service is also fantastic—friendly, responsive, and flexible with delivery options. Highly recommend Nourish’d to anyone looking for healthy, ready-made meals that actually taste homemade.
May 8, 2025
Unprompted review
Reply from Nourish'd
Hi Rhys,
Thank you so much for taking the time to share this beautiful feedback — it truly means the world to us! We’re so glad to hear that you’ve been enjoying your Nourish’d experience and that our meals have helped support your training and nutrition goals without compromising on flavour or convenience.
It’s wonderful to know that the freshness, quality, and whole ingredients we prioritise are coming through in each dish. Our team puts a lot of heart into creating meals that feel both nourishing and home-cooked, so your words are a joy to read.
We’re also thrilled to hear you’ve had a great experience with our Customer Experience Team — they’re always here to make things as smooth and supportive as possible for you.
Thanks again for your kind words and recommendation. We’re so grateful to be part of your routine!
With much kindness,
The Nourish’d Team
Lovely tasty food which is great for me…
Lovely tasty food which is great for me as I also need gluten free. I usually order on the phone and the staff are very helpful and kind to me. Thanks to you all!!!!
May 1, 2025
Unprompted review
Reply from Nourish'd
Hi Mary,
Thank you so much for your lovely words! We’re so glad to hear you’ve been enjoying our meals — especially knowing how important it is to have tasty gluten-free options that you can trust.
It’s also wonderful to hear that our team has made your ordering experience feel easy and kind. We’ll be sure to pass on your thanks to everyone involved — it’ll make their day!
We appreciate you being part of the Nourish’d community and are always here whenever you need us.
With Kindness,
The Nourish’d Team
Hit & Miss
I've ordered Nourish'd 6 times now and feel it's hit and miss..
I'll start with the positives:
1. Very responsive, polite Customer Service team who always offer some form of rectification
2. Good meal variety - almost every week there are multiple new options
3. Delivery is really smooth - I always receive a text the night before, and always receive a text the morning of with an accurate delivery time.
Some of the not-so-positives:
1. Often as we're nearing the end of the week, the meals seem to have puffed up with gas or something. These often taste quite strongly of vinegar, as though they've gone off, even though they're within their expiration date
2. There's not much meat in the meals. In a lamb shanks, I literally got one chunk of meat; in chicken penne, I will typically get about 3 small, thin strips of chicken; etc.
3. The "Regular" portions are really tiny and I am often hungry after
4. When they run out of stock, you get given a random meal. There is no communication to let you know that this has happened, and there's no offer for you to select an alternative. You literally just have a random meal subbed in.
5. Website is difficult. Every week when I update my meals, the Quantity does not reflect correctly and the cart does not update correctly. Every time, I have to go through multiple times, removing and re-adding to the cart to ensure I have the correct meals. It's very clunky and time consuming
April 30, 2025
Unprompted review
Reply from Nourish'd
Hi Chelsea,
Thank you so much for your honest and thoughtful review — we really appreciate you taking the time to share both what you’ve enjoyed and where things haven’t quite hit the mark. It’s great to hear that our Customer Experience team, variety, and delivery updates have stood out in a positive way, and we’re so glad those aspects have made your experience feel smooth and supported.
That said, we absolutely understand how disappointing it can be when the meals themselves don’t meet expectations — especially when it comes to freshness, portion size, or protein content. We’re sorry to hear that some of your meals haven’t arrived in the condition you were hoping for, and we understand how frustrating that must feel.
We also hear you on the substitute meals and overall website use — these are experiences that can take away from the ease and convenience we aim to deliver. While we aren’t always able to guarantee stock availability in the final hours before delivery, we agree that communication and flexibility here are key, and your feedback is so helpful as we continue to improve this part of the experience.
We appreciate your patience and understanding — it means a lot to us. We’re always looking at ways to grow and refine what we do, and your feedback gives us a clearer picture of where we can do better.
If there’s anything we can do to help in the meantime, please don’t hesitate to reach out — we’d love to help make your next experience a more consistent one.
With Kindness,
The Nourish’d Team
Really disappointing experience with…
Really disappointing experience with Nourish’d. I received a generic text message saying, “you will not be receiving your Nourish’d order today. Please contact your provider for further assistance.” That was the only communication — no explanation, no apology.
I had a newborn at home and my husband was away, so I was relying on this delivery to make life easier. Instead, I was left scrambling. The meals never arrived, and with no phone number to call — only an online enquiry form with a 24–48 hour response time — the whole process was incredibly frustrating.
When they replied, they initially only offered: “Would you prefer a refund or a credit to your account?” I had to specifically ask for compensation — and what I got was a $15 credit offer, which didn’t even cover the $22 I had to spend on an urgent Woolworths order. In the end, I opted for them to refund my money, but the inconvenience and lack of support were incredibly disappointing.
That kind of token gesture doesn’t cut it. No accountability, no urgency, and no real customer care. I won’t be using Nourish’d again.
April 28, 2025
Unprompted review
Reply from Nourish'd
Hi Charlotte,
Thank you so much for taking the time to share your experience. We’re really sorry to hear that your delivery didn’t go to plan — especially during such a full-on time at home with a newborn and your husband away. While the delivery logistics sit with the courier, we completely understand the impact it had on your experience, and it certainly didn’t reflect the standard we aim to uphold.
We received your enquiry at 6:43 AM on Monday and responded by 11:17 AM — within five hours — offering you a solution in the form of either a full refund or a credit to your account, so you could choose the option that worked best for you. While the shipping provider was unfortunately unable to confirm the box’s whereabouts — which we know is incredibly frustrating — our Customer Experience team acted quickly to support you.
In addition to the credit option, we also offered an extra $15 credit as a gesture of goodwill — a step that goes beyond what many companies would offer in similar circumstances. While we recognise that this might not have fully addressed the inconvenience from your perspective, we aimed to make sure you were given choices and support in a timely manner.
We truly value your feedback and the opportunity it brings to keep improving. Wishing you all the very best during this incredibly special (and understandably busy) time in your life.
Warmly,
The Nourish’d Team
I have been getting the meals for the…yummy, convenient meals
I have been getting the meals for the past few weeks and I am so impressed with the freshness, different flavours and deliciousness of the meals, I am loving having the extra time at night and not having to do mediocre cooking and dishes, thank you for you lovely meals, i am pleasantly surprised every night. Thank you
April 24, 2025
Unprompted review
Reply from Nourish'd
Hi Nicole,
Thank you so much for taking the time to share your experience with us! We’re absolutely delighted to hear that you’ve been enjoying the freshness, flavours, and convenience of our meals. It’s wonderful to know that we’ve been able to help save you time in the kitchen while still delivering delicious meals.
Your kind words truly mean a lot to us, and we’re so happy to be part of your mealtime routine. We look forward to continuing to surprise and delight you with every meal!
If there’s anything we can help with, or if you ever have any feedback to share, we’re always here and happy to help!
Thank you again for your support!
With Kindness,
Nourish'd
What the …..?
I had ordered lamb shanks and immediately put the meal in the freezer to eat later. Tonight we took it out for me to have for dinner. Peeling the top off we were faced with a dish of mashed potato but no protein. Label said lamb shanks so was the incorrect label attached? The potato was really nice btw. I went to notify on the website but when I looked at my back orders there is no record of the lamb shanks. Haven’t been getting for too long so I’ll give them a chance. Like others, I’ve had some dubious drivers!
April 10, 2025
Unprompted review
Reply from Nourish'd
Hi Helen,
Thank you for reaching out to us, and for sharing your experience with us! It sounds like your meal didn’t turn out as expected, and we can understand how disappointing that must be when you were looking forward to it!
We’re so glad to hear that the mashed potato was enjoyable, though! However, we understand that receiving an unexpected dish can be frustrating. We’d love to look into this for you. In the future, if you ever receive a meal that doesn’t look as expected, please feel free to reach out to our team at info@nourishd.com.au — we’re always here to help.
We really appreciate your patience and understanding — it means a lot to us as we continue working towards a smoother experience for you. If there’s anything else we can help with, please don’t hesitate to reach out!
With Kindness,
Nourish'd
Left in dogs yard not as directed at almost midnight
Im really saddened to ask this but the food was delivered too late at night, left not where asked but in front yard area where dog is.
I woke at 1.30am due to my baby crying to discover the meals were delivered 2 hrs ago not between ?-6pm as advised and I went out to check and my meals were all over the lawn.
The experience of staying awake til 11.30pm constantly refreshing, wondering where my meals where to then experience this is a nightmare
April 2, 2025
Unprompted review
Reply from Nourish'd
Hi Rachel,
We truly understand how frustrating it must have been to find your meals outside at such a late hour. It's an experience we wish you hadn't had, and we’re truly sorry for the inconvenience it caused for you and your family.
We saw your email at 1:00 AM and are pleased that our team was able to respond first thing that morning at 9:30 AM to let you know we had issued a full refund for your order. We hope this helped to alleviate the experience for you.
While we don’t have control over the delivery courier, we deeply appreciate your patience as we work to ensure a better experience for you in the future. We know this wasn’t the experience you were hoping for, and we're already focused on improving the process!
Thank you again for your understanding — it means a lot to us. If there’s anything else we can do, please don’t hesitate to reach out. We’re always here to help.
With Kindness,
Nourish'd
I really like the variety and the convenience
I really like the variety and the convenience of Nourishd. The meals are delicious, filling and always delivered on time. Thanks team for making my life easier!
March 28, 2025
Unprompted review
I have some allergies
I have some allergies, gluten,soy and mustard.
It has been easy with nourished, because I know that the food that I order definitely is allergen free for me, and super tasty.
I am a prior restraunteur,so the flavour is important to me.
I mainly use the meals for lunch, so i can quickly heat them up and get back to my desk.
The gnocci dishes are my favourites.
March 27, 2025
Unprompted review
Reply from Nourish'd
Kelly this review just hits us in all of the feels! As fellow foodies with all of the dietary needs, trust us when we say we know just how this means for you. Thank you so much for taking the time to share, we can't wait to keep Nourishing you!
Fantastic meal service!
The convenience of healthy, high protein, calorie controlled meals for work lunches is my number 1 priority for my busy lifestyle and Nourish’d delivers on the goods! Not only tasty but a large variety of rotating options to keep it interesting. I have been getting Nourish’d consistently for over a year and the website is easy to navigate and all nutritional info is readily available. I’m definitely in a long-term relationship with Nourish’d!
March 26, 2025
Unprompted review
Reply from Nourish'd
Sally thank you so much for this wonderful feedback - we're not here for the one night stands and next day hangovers, so we're very happy to go steady with you ;)
Finally! A meal delivery service that gets it right 🙌
I’d give this incredible company 5 stars again and again! I searched for a dietary friendly, high-quality meal and delicious delivery service for years before finally finding Nourish’d Meal Co. Now I’ve been a loyal customer since 2020 - placing orders every single month.
Their meals are gluten free, ethically sourced, catering to a range of dietary needs, with no preservatives or hidden nasties - just wholesome, nutritious food.
With flexible portion sizes and meals you can freeze, Nourish’d makes it easy to stay prepared with healthy, delicious meals on hand. Their heart-centred, Australian-owned and run team truly cares about quality and service, going above and beyond to make their service and products the best they can be.
Try this awesome meal delivery service!! You won’t look back!!
March 26, 2025
Unprompted review
Reply from Nourish'd
Olivia - do you know how to make a gal blush! Thank you, this honestly means the world. We love new customers....but it's our returners that truly have our hearts 🙏
Sublime service and community care
A company and brand that supports my personal nutrition goals amongst my busy lifestyle with an operational support team who genuinely care, yes please!
Great food, great staff and always great service. I can’t recommend them enough.
January 13, 2025
Unprompted review
Reply from Nourish'd
Ahhhhh, it's when we hear that our Customer Service is winning that the happy tears start flowing. We are just so happy to hear this James - we're on your support team for life 🙏
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.