Nous Reviews 732

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 638 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its seamlessness and efficiency, making the process of finding better deals and switching providers incredibly easy. Many people highlight the significant savings achieved on utilities, mobile, and broadband, often without any effort on their part. The customer service is frequently described as excellent, with swift communication and helpful updates throughout the entire process. Reviewers appreciate the user-friendly experience, noting that the company handles most of the work, allowing them to save money effortlessly. However, some people experienced issues with the transfer process, leading to higher tariff rates due to difficulties encountered.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, swift, and efficient,... See more

Value for money

Reviewers highlight positive aspects of value for money, with many customers reporting significant savings on... See more

Price

Users describe positive interactions with price, with many reporting significant savings on various services... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and simplicity... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was absolutely gobsmacked at how seamless, yet informative the process was. All my major outgoings reviewed and savings instantly identified. Currently saving approx £100 per month on utilities alon... See more

Rated 5 out of 5 stars

Honestly....recommend! An almost eerily efficient service that just does what it says. In a world where we are all used to bad service this was a revelation. I saved £244 effortlessly. Nous is now che... See more

Rated 5 out of 5 stars

So so impressed with Nous. I’ve changed my energy tariff, broadband and two mobiles. On track to save £1500 and we had thought we were on good tariffs before! Nous manage all the changes and are s... See more

Rated 5 out of 5 stars

Everything was sorted for me, great to have the option to have a part or leave it completely to the team. Was all done super fast and was very happy with how I was updated throughout the whole proce... See more


Company details

Written by the company

We're helping households get smart and stay vigilant to the cost-of-living crisis.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

732 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(732)

652 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and worthwhile service

I really appreciate my bills managed for me, it takes research and time to do yourself and I trust Nous to make decisions on my behalf with my best interest at front of mind. Their team is also super responsive to my many queries!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Such a great service

Such a great service! So easy to use and SO helpful for busy parents/business owners who have limited time/head space but need to save money!

June 8, 2026
Unprompted review
Rated 4 out of 5 stars

So easy

Nous have already saved us money, the comms was great and super helpful. The transition to a new provider was so smooth, and I really didn’t have to do anything! Just dropped a star as the account set up with new provider took a bit of sorting, was resolved super quick though

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I genuinely didn't need to lift a finger

I genuinely didn't need to do anything because this service did it all for me, and any queries I asked I got a very quick reply that addressed all of my concerns.

I remember having to do this whole process myself and having to compare different tariffs but Nous has really helped.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Really quick and easy service

Really quick and easy service. I’ve managed to save £250 a year on my energy and I look forward to comparing prices in the future when my contracts run out. Thanks Nous!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Gobsmacked

I was absolutely gobsmacked at how seamless, yet informative the process was. All my major outgoings reviewed and savings instantly identified. Currently saving approx £100 per month on utilities alone. Don't be tied in....let this service find you better deals, no fuss.

June 6, 2026
Unprompted review
Rated 4 out of 5 stars

Great change over…

The change over was very straightforward. I have saved money changing. The only down side is I haven’t been able to set up an online account.

June 1, 2026
Unprompted review

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