Novant 

DO NOT BUY FROM novant.fr. They are a con. They tell you to email to return and do not reply let alone give you an address to return your item. They claim you can return easily but they don’t let you and so you never get a refund if something does not fit. I sent 10 emails! Avoid at all costs. Their garments are cheap and nasty too.

Ordered men's shirt and quality is so horrible and size of shirt should be men's M, looks more like childrens M 🙃 I Wil try to return IT but I think I allready Lost My money to Chinese fraud shop. I hope this Novant.fr site shuts down so nobody cannot order there anymore.

If I could leave 0 stars I would. I purchased what was supposed to be a shearling coat. What I received was a Halloween costume-quality fuzzy jacket. Bait-and-switch for sure. The matter still not resolved. I'm working with PayPal for a full refund. The customer service is awful and is not responding to my questions. They also want me to return the item to China at my expense. I purchased from a company in Amsterdam.

DO NOT BUY! These are CHEAPLY MADE CHINESE products!! I must make it a practice to read online reviews before ordering! These products are expertly photographed to look genuine, but they’re cheaply made in China. It’s a shell company with an EU mailbox. Returns must be made by you to China and HOPE they “ receive it” so you’re refunded. This company should be shut down for false advertising.

If I could offer less than 1 star I would. Ordered a men’s linen shirt - the shirt I received is polyester and spandex, great for Australian summers. 🤯 No reply after numerous emails. Save your money.

I have just checked the reviews and found them to be true, DO NOT USE THIS WEBSITE.
I ordered a linen shirt and received an entirely different shirt as well as a really bad cotton one, No answer for 7 emails as it was late as well, D+Finally they offered 15 % refund, no chance of ever getting the shirt I wanted, Its a TOTAL SCAM. Don't Use Them

I ordered a coat from Novant and unfortunately the quality was far below what was presented on the website. The material, cut and sizing were poor, and the item did not resemble a quality branded product.

The coat was shipped from China and appears to be a low-cost, generic item, which was not clearly communicated at the time of purchase. There was no NOVANT brand label on the product, and the overall finish did not match the expectations set by the website.

I contacted customer service to request a return and refund. I was offered a 10% partial refund without return. I am currently trying to resolve the matter directly with the company.

Based on my experience so far, worst online shopping ever

Do not use this company under any circumstances, nothing but a ripoff, ordered a women's coat costing 90pounds and 2 weeks later got a cheap jacket that I would not put in my dogs basket, tried to get a refund and only got same email every time I tried to contact them, on your own head be it if you do

Do not use this company. They sell products from a cheap chinese warehouse which can also be found on other websites also. When returning, they will waste as much time as possible trying to offer 10%, 20% rather than return. REALLY BAD CUSTOMER SERVICE.

I ordered a men's shawl collar wool coat. What I received did not match at all what was sold to me in the picture. I had to wait almost four weeks for the order. I only received the product a week after I had complained that the product I paid for had not arrived. I will never order anything from NOVANT again!

Nice collection

This is another one of those Chinese scam companies that lie and cheat. They disguise the product ships from China and takes weeks to arrive. If you are lucky and actually receive your order you will first laugh because you are sure you just received some very poorly made doll cloths. They don't answer emails and refunds are not possible. Please stay away from this company.

Ordered something. Never been received. They dont reply to emails. Their contact number doesnt work. Its a scam website based in China. Dont waste your money.

(Update. Item came. Doest look anything like it on website. The worst material ive ever felt in my life. Still fighting for a refund, but as mention in original post, they never reply to your email.)

The experience was outstanding I would say

If I could give this zero stars then I would. Product took weeks to arrive and is such poor quality- nothing like advertised at all. I have been offered a refund only if I return it to China at my own cost or a 10% refund.
Do not use this site. Have since realised that unfortunately it is a total scam with fake reviews. The phone number went to some random Scottish blokes answer machine?!?!

Like all the other reviews, this is essentially a scam, giving the impression they are a European company but selling very poor garments that bear no relation to the images on the website. Avoid at all costs