Purchased four copper bands on a buy one get one free deal thinking this seemed to good to be true and thinking the quality might be poor But... I was wrong , it took about two weeks to arrive but wa... See more
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Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting l... See more
Brilliant product! Unfortunately blades snapped and loved being able to buy replacements. However you can only buy 1 and the have to pay postage. Tried to call but they never return the attemp... See more
We owned one of Nova UKs original dicing machines which sadly broke. However, in a way this was a good thing as we are now the proud owners of a much better model which arrived very quickly after ord... See more
Company details
Written by the company
Intelligent, creative and innovative products for your home and kitchen. Discover more at: www.novauk.com
Contact info
United Kingdom
- novauk.com
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Hasn’t replied to negative reviews
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Easy, efficient product
Easy to order, fast and efficient service and delivery. The product is easy to use and makes cutting and presenting food much more attractive. Sharp but safe and no knives.
Cutters not very strong and fall apart…
Cutters not very strong and fall apart quite easily
Great Service
The website is easy to navigate. Products and postage are reasonably priced and delivery was really quick. Will definitely be ordering again!
Brilliant service
Fast delivery, easy to order from will definitely be ordering again and will recommend to friends and family. Overall excellent service.
I made a mistake on my order
I made a mistake on my order. I contacted the company, who sorted out my error very quickly and politely.
I have now received my pans and they are fantastic, even better than I hoped for. Their products are always superior.
Would highly recommend these cloths
Would highly recommend these cloths. Make window/mirror cleaning really easy
Thank you Lauren
I didn’t receive 1/2 items and this was resolved after contacting the team. It arrived within 24 hours
Great item super fast delivery
Great item super fast delivery
Good communication
Thank you
A happy whisk ending
Had an manufacturing issue with an item I bought at the Ideal show London 2023. The item broke so I contacted Nova ,who dealt with my issue, very very speedily. I wish more companies would be the same thank you very much. I have a new item on way to me .😁😁😁😁😁😁😁😁
I saw an ad on instagram
I saw an ad on instagram. Really fancied the vegetable chopper but was worried it would be a scam. Looked at the website all looked good and decided I’d order. Came 2 days later. Couldn’t wait to chop something so grabbed a radish! Works great. Going to try a bruschetta topping tonight.
Prompt efficient service,
Delivered quickly.
Fast and efficient service
Brilliant product, very poor customer service
Brilliant product!
Unfortunately blades snapped and loved being able to buy replacements. However you can only buy 1 and the have to pay postage.
Tried to call but they never return the attempt. Finally contacted by email and told I could buy three different colours!!! Looks stupid so can no longer recommend this company.
Also very slow delivery, ordered on 25/4 and still no sign of the product.
Just sooo expensive
Amazing product and a very good quality…
Amazing product and a very good quality as described.
The product was delivered quickly.

Reply from Nova UK
Nova great, can opener great, dicer has yet to convince me…
I really like the Nova products and find them a great company to deal with. The can opener is excellent, opens tins with no sharp edges.
I bought the large dicer set after losing all my newly applied mascara when chopping onions - it was a dicer or my swimming goggles. The three part dicer has been a disappointment - maybe I don't have the knack or at 5'4", can't apply enough pressure, it's struggling to deal with the veg I've tried (onions just about made it, aubergines at the largest size not so good, I had to finish the skins off with a knife), even though I followed the instructions.
I'll have a hunt for how to videos when I have the time, and hope I can make the dicer live up to the expectations created by the other super Nova products I have.

Reply from Nova UK
Delivery was fine
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting lid did not come close to justifying the extra cost. The beater is quite difficult to use and grates internally unless held exactly vertically. This is hard because it has space to skate around in the beaker. A dimple in the beaker base might have avoided this.
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