At our initial meeting Kellyann asked if there were any engagement ring designs I liked and to show her pictures of these. I shared 3 with her and by the same afternoon she had emailed a quote for all... See more
Company replied
Location
Switch locationSaint Georges Terrace 105, level 3 suite 16, 6000 Perth, Western Australia, AU
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See what reviewers are saying
Just finished my appointment after choosing my wedding band. I was tossing up between getting something unique or something as a perfect match to the engagement ring. I tried on multiple designs and w... See more
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I purchased both mine and my partners engagement rings from Novita Diamonds last year. Doria was responsive, helpful, and very patient throughout the design process. I provided examples of what I was... See more
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The Novita Diamonds experience was amazing! The staff were extremely helpful, very knowledgeable and an absolute pleasure to deal with. Upon picking up the ring, I was treated like royalty as was my f... See more
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Company details
About Novita Diamonds - Perth
Written by the company
Novita Diamonds is proud to be one of the world's largest Lab Grown Diamonds retailers, with showrooms in Australia, NZ, the UK, Germany, Spain, Singapore, Malaysia and HK. Our lab-grown diamonds are created using state-of-the-art technology that not only produces the highest quality diamonds but also offers a sustainable and ethical alternative to mined diamonds. We are committed to providing our customers with high-quality fine diamond jewellery pieces without spending a fortune.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
Ethical Lab Grown Diamonds
Written by the company
- We're committed to our planet!
Free lifetime warranty and cleaning
Buy with confidence!
Our aim for all our customers is that they receive a lifetime of enjoyment from their jewellery.
Contact info
Saint Georges Terrace 105, level 3 suite 16, 6000, Perth, Western Australia, Australia
4.9
Excellent
105 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Friendly team and good service
Friendly team and good service. The box was a nice surprise!! My wife and I love the ring. Thank you Novita Diamonds.
June 29, 2024
Reply from Novita Diamonds - Perth
Thanks for the shoutout! 🌟 We're delighted you enjoyed our friendly team and top-notch service. We're over the moon that you and your wife loves the ring. Cheers to many more sparkling moments! ✨ Thank you, from the Novita Diamonds team! 🥳💎
Ease of purchase and great service
It was very easy to set up an appointment with a sales person, go and view some diamonds, and the sales person is knowledgeable in helping us choose the perfect ring in our budget. There is also an easy instalment payment plan and communication throughout the whole process. Very happy with the service and the product.
June 29, 2024
Reply from Novita Diamonds - Perth
Thank you for the fabulous feedback! 🌟 We're thrilled to hear that setting up an appointment was a breeze and that our knowledgeable team helped you find the perfect ring within your budget. 💍✨ We're overjoyed that you're happy with the service and the product! Cheers to more sparkling moments! 🥳💎
Friendly service and simple process
Friendly service, simple process and quick turn around on my partners custom engagement ring. My brother, sister and partner also bought engagement rings from Novita Perth. Very happy.
February 9, 2024
Reply from Novita Diamonds - Perth
Thank you for the fantastic review! 🌟 We're over the moon that you found our service friendly, the process simple, and the turnaround quick for your partner's custom engagement ring. 💍✨ Glad to have the whole family apart of the Novita family for their rings too! We're so happy to have been a part of these special moments. Cheers to more sparkle and joy! 🥳💎
The staff were accomodating and happy…
The staff were accomodating and happy to run through as many options as necessary to ensure we were happy with our purchase. We have returned again to buy further items.
May 18, 2024
Reply from Novita Diamonds - Perth
Thank you for your wonderful review! 🌟 We're delighted to hear that our staff made you feel so welcome and took the time to explore all the options with you. Ensuring your happiness with your purchase is our top priority! We’re thrilled you’ve come back to us for more dazzling items. Your continued trust and support mean the world to us! 💎✨ Looking forward to seeing you again soon for more sparkling shopping adventures!
Sam & Rea & store staff
The saleperson who assisted me was patient and worked through a few different design ideas and when I arrived things were quick and organised. I also appreciated the quality of workmanship while being very price competitive at the same time.
May 18, 2024
Reply from Novita Diamonds - Perth
Thanks a million for your awesome review! 🎉 We're thrilled to hear you had a fantastic experience with us. Our salesperson is a real gem, patient as can be and bursting with creative ideas! 💎✨ Quick and organized—that's how we roll at Novita! We're stoked you found our craftsmanship top-notch and our prices so competitive. Can't wait to dazzle you with more amazing designs next time! See you soon! 💍✨
Doria was amazing
Doria was amazing! Extremely helpful in guiding us through our wedding ring choice.
January 19, 2024
Reply from Novita Diamonds - Perth
Woohoo! Thanks a bunch for your fantastic review! 🎉 We're so happy to hear that Doria rocked your world with her wedding ring wizardry! 💍✨ Here's to Doria, our superhero of wedding bands! 🦸♀️ We're thrilled she could guide you smoothly through such an important decision. Looking forward to seeing you again soon for more magical moments at Novita! 🌟
Lovely staff and very helpful with…
Lovely staff and very helpful with finding the perfect engagement ring.
March 7, 2024
Reply from Novita Diamonds - Perth
Thank you for your lovely review! 🌟 We're thrilled to hear that our staff could help you find the perfect engagement ring. They're just as good at finding the sparkle as they are at spreading joy! 💍✨
Can't wait to assist you again soon, maybe for wedding bands? Stay tuned for more dazzling adventures at Novita! 🎉
All the staff we dealt with were great!
All the staff we dealt with were friendly, helpful and professional. Their suggestion on larger side diamonds was spot on . Giving 4 not 5 as the band could have been wider, but that is probably my fault, so 4 is maybe a bit stingey!
May 18, 2024
Reply from Novita Diamonds - Perth
Thanks a carat for your sparkling review! 🌟 We're thrilled you found our staff friendly, helpful, and professional—they really know how to make your sparkle dreams come true! 💎✨
Ah, wider bands are always a tempting choice! No worries, we're all about finding that perfect balance. Your 4 stars are like a diamond in the rough—they shine bright! 💍 Looking forward to dazzling you even more next time at Novita! 🎉
You should look for lab grown diamond, and pay Novita Diamond a visit. You wont get disappointed
Was looking for an engagement ring for my proposal and booked an appointment with Novita Perth showroom and was assisted by Doria. I couldnt find anything to complain. Knowledgable, professional and super helpful. She helped me chose the perfect proposal ring and now we’re coming back for our wedding rings thanks Doria and the team.
January 16, 2024
Reply from Novita Diamonds - Perth
Wow, what a fantastic journey! 🌟 We're absolutely thrilled to hear about your experience at our Perth showroom with the amazing Doria. It sounds like she turned ring shopping into a walk in the park! From finding the perfect proposal ring to now coming back for your wedding rings—it's a full circle of sparkle and love! 💍✨ Doria and the team are over the moon to have been a part of your special moments. Thank you for your kind words and for letting us be a part of your love story. We can’t wait to help you find those wedding rings and make your big day even more dazzling!
We recently had an appointment with…
We recently had an appointment with Kellyann to choose our wedding bands and the customer service was exceptional. She took the time to show us all the options and was very helpful finding the matching ring for my engagement ring.
April 10, 2024
Unprompted review
Reply from Novita Diamonds - Perth
Kellyann's got that magical touch when it comes to finding the perfect ring mate! 💍 We're delighted to hear she helped you find the yin to your engagement ring's yang. 🌟 Thanks for letting us be a part of your special journey! Here's to a lifetime of love and shining moments. 💖 Let's keep the sparkle going together!" ✨
Excellent service and quality products
Excellent service and quality products. Very happy with all rings purchased.
April 6, 2024
Reply from Novita Diamonds - Perth
Woo-hoo! 🎉 Thanks for ringing our praises! 🌟 We're over the moon to hear you're delighted with our bling and service! 💍 Your happiness is our ultimate karat goal! Here's to more sparkly moments together! Keep shining bright like a diamond! 💎✨
I can't recommend Novita Diamonds…
I can't recommend Novita Diamonds highly enough I had a fabulous experience with Dhyana she was very professional and knowledgeable. I loved the fact that you could actually try the diamond on your finger in a ring setting, I also found Novita to have better diamonds and cheaper than other lab diamond specialists. Once I ordered my diamond it was at my doorstep in no time and it was beyond my dreams, over the moon with my purchase. Chrissy :) xx
February 5, 2024
Reply from Novita Diamonds - Perth
Chrissy, you're a shining star in our Novita Diamonds galaxy! 🌟 We're thrilled to hear that Dhyana dazzled you with her expertise and professionalism—it's what we strive for! 💎✨ And we're over the moon that you loved our try-before-you-buy sparkle experience! 💍💫 Thanks a million for choosing us and for your sparkling review! Here's to many more moments of diamond dreams come true! Keep sparkling, Chrissy! 😊💖
Best Ring shopping experience
Wow what an amazing experience it has been. My now fiancé and I went ring shopping to many many different places and there’s was no experience as wonderful as the experience we had at Novita Diamonds. My ring is absolutely beautiful and was such a good price compared to all other places for a beautiful rock which is the same as many other places. Don’t get me started on how great Doria.Q was when it came to the consultation. We got the chance to try on many styles and stone sizes. I was shocked at how easy it was to do this and customise the ring to the options which we had. Let’s just say the options are pretty much endless 😍. Would definitely recommend Novita to anyone looking for that perfect engagement ring I sure did find mine here.
January 13, 2024
Unprompted review
Reply from Novita Diamonds - Perth
Congratulations on finding your perfect sparkler at Novita Diamonds! 💍✨ We're absolutely thrilled to have been part of your magical engagement ring journey! 💖 Thanks a carat for your sparkling review! Doria.Q sounds like a gem whisperer, guiding you through a sea of options to find the one that truly dazzles your heart! 😊 And with endless possibilities, who knew choosing could be this fun? 😍 Here's to a lifetime of love and sparkle, and remember, we're here to make all your diamond dreams come true! 💎
So helpful and patient with us
So helpful and patient with us! The whole process was so smooth and professional. Would highly reccomend their personal touch. Obsessed woth my new diamond
April 18, 2024
Reply from Novita Diamonds - Perth
Thank you for the glowing review Kele! We're thrilled to hear you're loving your new diamond. 💎✨ It was a pleasure helping you out, and we're always here to add that special sparkle to your life! Thanks for recommending us, and enjoy shining bright! 😍
Original set was stolen, but this ring from Novita is MUCH BETTER!
My husband suggested we look at Novita Diamonds as an option after having my original set of engagement, wedding and eternity rings stolen. I had been looking all over for something to replace them and what Novita did for me was not only replace what I had lost, but make it even more special so I didn't miss my original set. The service was outstanding - so easy and I got to see exactly what it would look like before it was made - very clever!
Thank you Doria, it was so nice dealing with you from start to finish.
April 6, 2024
Reply from Novita Diamonds - Perth
We are deeply sorry to hear about the loss of your original set of rings, but we're incredibly grateful that you chose Novita Diamonds to help you find a replacement. It means the world to us that we could not only replace what was lost but make it even more special for you. We're thrilled to hear that Doria was able to assist you from start to finish. We're also glad you appreciated the opportunity to see exactly what your new set would look like before it was made. If there's anything else we can do for you, please don't hesitate to reach out. Wishing you many happy years with your new rings!💎💖😎💃🏻🥰
Amazing ring and company
Doria was super helpful in selecting my wedding band. Her service was excellent and the ring looks amazing. Also loved that I could fully customise it. I highly recommend Novita Diamonds!
Julian
February 15, 2024
Unprompted review
Reply from Novita Diamonds - Perth
Thank you for your stellar review! 🌟 Doria sounds like a true gem—helpful, excellent service, and making sure your wedding band shines just as bright as your love! 💍✨We're thrilled to hear that you loved the customization options and that your ring looks amazing. It's like wearing a piece of your love story on your finger! Thank you for recommending Novita Diamonds. We can't wait to help you sparkle even more in the future!
Loved the Comfort of a private room
Loved the Comfort of a private room, Excellent view of the terrace, And the sales assistant is Knowledgeable, made us feel at home, Was a delight to deal with Novita Perth.
I will be back and im telling all my family and friends.
January 20, 2024
Reply from Novita Diamonds - Perth
Thanks a carat for your glowing review! 💎✨ We're thrilled to hear that you enjoyed the comfort of our private room and the excellent view of the terrace during your visit to Novita Perth! 🌟 And we're over the moon that our knowledgeable sales assistant made you feel right at home—it's what we strive for! 😊 Thanks a million for spreading the sparkle and telling all your family and friends! We can't wait to welcome you back for more diamond dazzle! 💖
Amazing!
Novita have been so great. My engagement and wedding ring are absolutely stunning and the service and availability for appointments is amazing. Thank you very much!
February 18, 2024
Unprompted review
Reply from Novita Diamonds - Perth
We are so happy to hear that you are thrilled with your engagement ring and wedding ring! Thanks for making the time to leave us a review :-)
Doria Was So Friendly
Doria was so friendly and very knowledgeable. She made us feel really comfortable while we discussed different options for designing our dream Engagement Ring.
In the end, we got exactly what we hoped for and more.
We couldn’t be happier!
Thank You! ☺️
October 31, 2023
Unprompted review
Reply from Novita Diamonds - Perth
Hi Lily
Doria goes above and beyond to help our clients and I am so happy to hear that you had a comfortable time with her and got exactly what you wanted!
Exceptional Service
I had an exceptional experience with Novita Diamonds while choosing an engagement ring. From the moment I walked in, the team warmly welcomed me and attentively listened to my preferences and budget constraints. They guided me through their exquisite collection, ensuring that I found the perfect ring that aligned with my partner's style. After the proposal, when the ring needed resizing, their efficient and hassle-free process made it a breeze. The prompt shipping and seamless resizing reflected their dedication to customer satisfaction. Overall, Novita Diamonds exceeded my expectations with their outstanding service, expertise, and attention to detail. I highly recommend them to anyone in search of the perfect symbol of love.
January 13, 2024
Reply from Novita Diamonds - Perth
Thank you for sharing your exceptional experience with Novita Diamonds! 🌟 We're thrilled to hear that our team warmly welcomed you and listened attentively to your preferences and budget constraints. It's wonderful to know that we could guide you through our collection to find the perfect ring that aligned with your partner's style. We're delighted that our efficient and hassle-free resizing process made it easy for you, and our dedication to customer satisfaction shone through. Your recommendation means the world to us, and we're grateful for your kind words about our service, expertise, and attention to detail. If you ever need anything else or have further feedback to share, please don't hesitate to reach out. Congratulations again on your engagement, and best wishes for your future together! 💍
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