Novita Diamonds Reviews 

I recently purchased a wedding band for my fiancé and it was perfect! The service was great start to finish and it was exactly the gold band my fiancé wanted. 10/10. Thank you!

Excellent customer service and super happy with my wedding band!

I’ve had an incredibly disappointing experience with my Novita tennis bracelets. My first bracelet’s clasp broke multiple times—even after bringing it in for repairs—until it eventually fell off and was lost. I used the offered discount to buy a replacement, only to have the exact same issue happen again.

The clasp on the new bracelet broke just weeks ago and was repaired, but it’s already broken again, less than a month later. Thankfully, I caught it this time before losing it, but this is unacceptable. The constant repairs, time spent going back and forth, and the overall poor quality have left me really frustrated and out of pocket.

I expected much better quality and service. I won’t be purchasing from Novita again unless this is resolved properly.

Novita Perth have been amazing from the very start. We got our engagement and wedding bands made with Novita and would highly recommend their service and their jewellery if you are in the market for lab grown. My engagement ring is always complimented. Thank you so much again.

Amazing service from Novita. Every step was made easy. Initial phone calls, advice and information made the buying process
so smooth. We had to send our ring back for a re size and even this was so well handled. Really can't recommend these guys highly enough.. most
importantly the wife loves the ring.
Perfect all round

I was really grateful to Novita Diamonds team. My order arrived earlier than expected, just in time before my birthday. I was really happy with my purchase.

I was overwhelmed with emotion when my husband gifted me this stunning jewelry set to celebrate the birth of our first child—our precious daughter. This isn’t just jewelry; it’s a radiant symbol of love and a moment I’ll treasure forever.

The craftsmanship is extraordinary, with diamonds that shimmer like stars and designs that exude timeless elegance. The necklace drapes like liquid light, and the earrings catch every glimmer, adding a touch of brilliance to every movement.

The artisans behind this set have created more than just beautiful pieces—they’ve captured the essence of this life-changing moment. This heirloom will one day belong to my daughter, carrying the story of her birth and the love that surrounds her.

To my husband and the talented jewelers, thank you for this gift that transcends time. It’s not just jewelry—it’s a piece of our family’s story.

From start to finish novita diamonds was fantastic. The help and depth of knowledge the guys showed when helping me chose which engagement ring, then the wedding bands everything was faultless. We had to have a couple of re-sizing done which was no problem at all, got the rings back pretty quickly too,

The guys pushed through the engagement ring as I wanted it for when we went on holiday and it was a tight window to get it all done but they went above and beyond to make sure the ring was done and ready for the big surprise,

Highly recommend novita diamonds and definitely will be going back

Let me introduce you to the Riviera Wedding band. A dream come true to finally receive her after 11 years of marriage and she's sparkling with joy! Such a dainty, intricate piece of craftsmanship and that's exactly what you get from Novita Diamonds! The lovely staff have been so wonderful helpful and the customer service has been second to none! 😍 Thanks, Helen Ramos

The whole process was amazing! Very easy to schedule an appointment in the showroom, where they really take their time to understand what you want and consult you accordingly. Even after the purchase, they quickly answer any order-related question and are attentive for any follow-up, might it be the pickup or size adjustments afterward.

Was a great experience overall. I bought an engagement ring and was consulted by the team very nicely. They were incredibly helpful. The diamond's sparkle catches attention which ofcourse wins me some husband points. All in all, they have good products of high quality and combine it with great service.

Very helpful when explaining and going through all options.
The entire process was so simple, very happy with how quick it was made as well as sent.
Couldn't be more pleased

Both my stunning platinum engagement ring and perfectly paired pave wedding band were made by Novita Diamonds. They made the whole process so easy, from learning how to pick a good diamond, to being so incredibly patient whilst I tried on a number of different ring styles. I’ve received so many compliments on my gorgeous set, and my sister and uncle’s fiancée now also have Novita rings since seeing mine! Can’t wait to return one day in the near future to add another to the stack. Thank you Novita 🩷💍

Laura was very welcoming and professional. She helped me pick a beautiful engagement ring and made sure that the order was ready to collect on time. Great customer service!

As for the ring itself, the quality is outstanding, my fiancée has been wearing it non stop for a year now and it shows no signs of wear. The diamond sparkles beautifully and catches eyes of many people who commented on it.
Very happy with the purchase , thank you Novita Diamonds!

The wife and I cannot recommend Novita Diamonds Sydney anymore highly. The knowledge, professionalism and warmth of their Diamond Specialist was second to none. The quality of their lab grown diamonds is showcased in the photos on their website. I could not afford a 1.8 carat round brilliant diamond when I first got engaged. I made a promise to myself that one day I would upgrade my wife’s engagement ring to a round brilliant and I just recently learnt about lab grown diamonds. Lab grown diamonds are REAL diamonds made from pure carbon and are a much more affordable option than mined diamonds. Novita Diamonds are a highly reputable company and trusted specialists in this field. The wife and I strongly recommend that anyone looking to purchase a diamond for any special occasion should consider Novita Diamonds first.

Blue diamond is absolutely stunning.

They checked in to make sure that I had made the correct choice and sent a photo demonstrating the size of the gem.

My fiancé let me choose my engagement ring and we were looking online from Novita Diamonds website. We had an idea about what we were after. When we came to Brisbane showroom, we met Andres that showed us few options. Very good customer service and insightful. We ended up with a different setting and when we picked up today, boy oh boy what a truly stunning piece!!! I couldn’t be happier!! Thank you Novita Diamonds from creating a beautiful piece that is part of our love journey. Highly recommended.

Recently decided to 'upgrade' my engagement ring and since our daughter had bought a lab diamond from Novita in London, decided to go and see them in Auckland, New Zealand. I dealt with a gorgeous young woman called Aly who was so patient and helpful in helping me make a decision as to what I wanted.I am blown away by the cost difference between a lab diamond and a mined diamond. Also impressed by the fact it's an ethically sourced diamond. I am so thrilled with my new solitaire ring, it has exceeded all my expectations and I just wanted to give a big shout out to Aly whose service was superb. Novita I will be back!

Amazing quality and the customer service was so professional, friendly and readily available!

I had an exceptional experience with Novita Diamonds while purchasing my tennis bracelet. From start to finish, their service was nothing short of luxurious. The team provided expert guidance, ensuring I found the perfect piece, and their attention to detail made the entire process seamless.

One of the standout aspects was the flexibility they offered with payment methods, making the purchase even more convenient. Their collection is truly stunning, with exquisite craftsmanship and timeless designs that radiate elegance.

I could not be happier with my bracelet and the service I received. Novita Diamonds exceeded all my expectations, and I would highly recommend them to anyone looking for high quality jewellery and a first class experience.