Novita Diamonds Reviews 

The staff were incredible throughout the whole process, really knowledgeable regarding the products and gave their time to ensure we bought the right ring for us, overall really enjoyable experience.

Absolutely amazing customer service !
Flawless communication, service and extraordinary product ! Super happy, have bought engagement rings and now weddings rings!

After fully customising my partners engagement ring and ordering it, within 2 hours I was contacted by a customer service rep, to assist in my design and make changes that were adequate to get the ring ASAP. The ring was created and delivered in a timely manner, and the ring is everything my fiancé and I ever could have dreamed of. My fiancé has since had the ring resized and the face to face customer service was incomparable.

I highly recommend Novita Diamonds to anyone looking to drop the knee and pop the question.

Excellent experience with Novita, I bought an engagement ring this year. They were super helpful and accommodating every step of the way. I came in to view the engagement rings a few times which was no issue and returned with family to view as well.

Could not recommend more.

My husband got my engagement ring with Novita and loved it so much he insisted we get out wedding bands as well! I can understand why since the process was so seem less and they were happy to accomodate any requests or changes we required.

Amazing experience !
Novy at Novita Diamonds Melbourne was such an incredible help picking out our wedding bands ! So extremely helpful’

From start to finish a professional, lovely experience with really knowledgeable staff. I felt comfortable throughout and never felt pressured. Easy to use website help my decision

I got an engagement ring for my (now wife) and we also got our wedding rings from Novita diamonds. The process, from start to finish, was seemless. All questions were answered, all ideas were discussed and the team went above and beyond to ensure we had a stress free experience. Really would recommend to anyone needing ethical diamonds!

Gorgeous diamond by the yard bracelet. Quick despatch. Excellent price. What more could you want!

Had a very pleasant experience dealing with Novita! They were very helpful when I booked my appointment, and had a wide variety of options for me to look at in person. The team were also very accommodating when they learned that I needed the ring ASAP as I was planning on proposing to my then girlfriend, overseas! I couldn’t be happier with the purchase. The amazing quality and pricing of their rings made Novita the perfect choice! The diamond sparkled more than the Eiffel Tower! The addition of the light in the box, made the proposal even more special! As I proposed overseas, the very helpful team allowed the resizing period to be extended. This meant my fiancée could get the ring resized after our holiday without any additional payments! We would use Novita Diamonds again for our wedding bands or any other jewellery pieces.

Experience was fantastic, had an engagement ring custom made. From start to finish the whole process was simply and easy, even for a bloke trying to navigate engagement rings!

From start to finish, everything exceeded our expectations. Initially, we planned to get an engagement ring, but we ended up purchasing a pair of stunning earring and necklace set, along with a gorgeous tennis bracelet—simply because the prices were an **unbelievable bargain!**

A huge thank you to Yani, who was incredibly patient and knowledgeable, guiding us through every step of choosing the perfect diamond. The quality of their lab-grown diamonds is outstanding, and we truly appreciate that Novita Diamonds offers a more ethical and sustainable choice at such a great price. Best of all—**NO hidden costs!**

A funny coincidence: Yani’s birthday happened to be on our wedding date! Despite my many inquiries and little hiccups along the way, she remained patient and always responsive. Even after the purchase, Novita Diamonds continued to impress us with their consistent follow-up and assistance, no matter where we were. The polite and seamless service made the entire process so comfortable and enjoyable.

And my engagement ring? Absolutely STUNNING! I get compliments on it all the time, and I couldn’t be happier with my choice.

If you're looking for exceptional quality, unbeatable prices, and top-notch customer service, I highly recommend Novita Diamonds! 💎✨

Amazing quality of wedding day earrings having already purchased the engagement ring using novita, I had the order within 2 days and great communications post sale

I purchased an engagement ring for my gorgeous girl and absolutely loves the unique (Well almost ) of the ring.with 1.9ct stone and accompanying stones in white 18ct gold . It looks amazing. When she first wore it to the office it was commented that “ Wow that’s a rock and half” The sizing was absolutely correct and the service on first contact, ordering and collection was first class from the Manchester office. I will definitely be using Novita for any complimentary pieces in the future.

Excellent fast service. I was able to speak to someone in my country who were able to take a photo of the diamond before it was put in a setting. My fiance is very happy with her ring.

I got my wedding ring from this shop. Wearing this ring makes me feel elegant and special. Its radiant sparkle, even after months, speaks volumes about its quality.
I highly recommend this shop for their exceptional jewellery

Very knowledgeable and let us look at what we were wanting. Having an existing setting with an upgraded diamond can be limiting but we were guided through the process to give us exactly what we wanted

Firstly, my ring is stunning! My fiancé, and the team at Novita Diamonds created a beautiful ring for our recent engagement and I couldn’t be happier! The ring was a little too big, but resizing was a very easy process. The showroom is beautiful and the team are very knowledgeable and helpful. 10/10 would recommend!

Novita gave detailed and pertinent information about each product, including clear photographs and videos. So I was able to place my order with a lot of confidence about both the product and the company (i.e. not fraud). Customer service was very prompt as well - they followed up with me via WhatsApp very soon after placing my order, informing me of stock availability and when I would like it delivered. They also showed me the laser inscribed IGI number on the diamond itself, before shipping out. I would shop with Novita with full confidence. Oh and I love the solitaire pendant I bought from them!

We bought earrings for the 1st birthday of my daughter. The whole experience was such a blast and the earrings are stunning.