My local pharmacy had been struggling to get a prescribed drug for me and was not even able to source the substition. They suggested I try other pharmacies but this was not possible, because I current... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About NowPatient
Written by the company
NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users in the UK and US on-demand access to virtual consultations, prescription services, and AI-powered health tools.
Ownership
The service is owned and operated by Infohealth Ltd, a licensed online pharmacy registered in England and Wales (company no. 04004930) with its registered office at Lynwood House, 373–375 Station Road, Harrow, England, HA1 2AW. Infohealth Ltd holds the necessary MHRA approvals for its pharmacy and telehealth offerings.
What It Does
- Online Pharmacy: Order NHS-approved prescriptions (UK) or access major US drug-savings programs (coupons, savings cards, manufacturer assistance) with free home delivery.
- Virtual Consultations: Book GP appointments directly (up to 16 weeks in advance for NHS patients in England) and consult clinicians via video.
- Medication Management: Set up refill reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
- Health-Monitoring Tools: Use AI-driven assessments (e.g., genetic risk tests, home test kits, continuous blood-pressure monitoring through smartphone camera via Lifelight partnership).
- Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.
Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!
Why we built NowPatient
Written by the company
- We are committed to helping everyone, everywhere live healthier lives
- The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Contact info
28 Chipstead Valley Road, CR5 2RA, Coulsdon, United Kingdom
- 020 388 51 500 (UK) 1-866-967-1977 (US)
- support@nowpatient.com
- nowpatient.com
Get Treated Privately with NowPatient
Excellent level of service
I have been suffering from Insomnia for over a decade and tried all the OTC medication available, which all worked at first but then after a week stopped working. I even tried the dreaded Zoplclon and Valium, both of which never put me to sleep.
I have issues falling asleep and then staying asleep throughout the night.
I came across NowPatient and scheduled a call with them and they punctually called me and listened to my issues and asked many questions to help him diagnose and treat my insomnia.
He offered a treatment plan along with medication, which all promptly arrived the next day.
I tried the medication for the first time and I had the most amazing sleep (sounds strange as sleep should just be sleep), however when you have not slept well in years then when you do finally get to sleep it just feels too good to be true.
I slept like a baby all night long and woke up fresh and full of energy.
Its a shame my GP does not have the same level of knowledge as NowPatient
I highly recommend this company and thanks so much Amish for helping to restore my sleep. I actually look forward to bed time now......
Very good experience
Very good experience - the clinician asked intelligent questions about my insomnia and taught me a lot at the same time. And the medication was dispatched immediately. I’d definitely use them again.
Outstanding
Outstanding, professional and friendly service - the clinician was courteous, knowledgeable and thorough throughout my assessment - I would highly recommend this service from one very happy customer
Many thanks
Sue
Amish is terrific
Amish is terrific. Thorough, helpful, and knowledgeable. Tops!
The practitioner listened to me
The practitioner listened to me
He asked questions carefully
Explained extremely well about the treatment
I’m very happy with outcome
The pharmacist was extremely…
The pharmacist was extremely knowledgeable and informative about my treatment and even went so far as to request a further batch of meds from the supplier which is often hard to get - a service where they go above and beyond. I will be back!
I would like to thank all the team for…
I would like to thank all the team for the support I received. I will definitely use the nowpatient.com for more orders as I am very satisfied with the service I was given. Prices are very reasonable with no hidden charges. I recommend now patient.com for anyone looking for the best products, good prices and delivery.
Excellent service
Cannot speak highly enough of the service and assistance I have received from NowPatient. I was dealing with a very kind and helpful clinician who couldn't do enough to assist. He was knowledgeable about the medication being prescribed and the consultation was thorough. There were some hurdles to overcome to receive the medication overseas and nothing was too much trouble. Highly recommend.
Straightforward friendly service
Straightforward empathetic person on the phone. Very happy with service and look forward to seeing if this will help me sleep
Great consultation
Great consultation! All possible side effects and mechanisms of action were very well explained before we then agreed to try the treatment. Which has worked very well indeed! I will certainly use again.
I had a great experience
I had a good experience after searching for a prescription. The pharmacist/ Dr. Amish was very helpful and help me with my problem, quick response profesional great experience I only can recommend this website.
Many thanks for your help Amish!
I had a fantastic experience
I had a fantastic experience with this company. The pharmacist who helped me was incredibly knowledgeable and took the time to answer all my questions. I was so impressed that I found them on YouTube. The personalized service and quick delivery were top-notch. My medication arrived that morning, which was amazing considering I only paid the day before!
$1500/- Paxlovid
I had just tested positive for Covid 19 and was looking for Paxlovid because my insurance did not cover it. I was told that it would cost me almost $1500/- which I thought was downright loot.
I emailed patientnow.com and they quickly offered to let me have it for $350.00. In the end I felt that someone else with more severe need could benefit from the help that patient now offer and decided to let Covid run its course without me contributing to the medical extortion of big Pharma. Thanks again to patientnow for the affordable option had I really been in danger of dying.
Brilliant service
Brilliant service. Professional, efficient and friendly. A co-ordinator called me very quickly after my order on the website, then the pharmacist called and actually at the time arranged, helpful when trying to schedule between work meetings. Highly recommended and I will be using again.
Very professional
The initial consultation was carried out by a very helpful and professional person - who kindly organised my required medication to be dispatched immediately.
It duly arrived the next day. Thank you, your assistance was greatly appreciated.
Responsible, quick prescribing
Quick response. Safe clinically led decisions. In particular I needed to get tests to prove the medication I needed did not cause me issues in the future. Very thorough. Happy with service from start to finish. And most importantly Veoza has worked for me after just rwo doses.
Fantastic Service
Really great service. The consultant was very prompt to get in touch, and spent a good amount of time with me walking me through how things work and answering any questions, before I'd even paid anything. Highly recommend. Medication then arrived next day.
Amish was amazing!
Amish was amazing at answering all of my questions and made me feel comfortable during the entire consultation. I couldn't be any happier with the service!
Thank you Amish!
Brand Name needed for Ambien CR from the USA
Jay's experience, knowledge, and professionalism tremendously helped me to contact companies and suppliers of the brand name medication Ambien CR.
Although, I could not find a lower cost of $657.52 per month for this medication, needed because of my insomnia, he directed me to many (6 companies and supplier) to help lower the cost of this medication.
He's an asset to your company and I would reach out for help from him again. He actually followed-up with me this morning as he said he would.
Jay’s customer service is a 10!!
Warm regards,
Gale from Florida, USA
Really understanding and quickly solved…
Really understanding and quickly solved my issues!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
