The National Society of Leadership and Success Reviews 

3,638
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and professional staff who make them feel welcomed. Many appreciate the educational service for helping them set and achieve goals, develop leadership skills, and gain new perspectives. People highly value the opportunities to connect with like-minded individuals, fostering meaningful relationships and a strong sense of community and support. However, some customers noted confusion with program processes and induction notifications, leading to a lack of clarity. Others mentioned difficulties establishing connections or accessing meetings, especially for online chapters.

What people talk about most

User experience

People report positive experiences with user experience, finding it rewarding, meaningful, and impactful... See more

Staff

Reviewers highlight positive aspects of staff, often describing them as friendly, helpful, and welcoming,... See more

Service

Customers consistently note positive experiences with service, highlighting the organization's ability to... See more

Social media

Users describe positive interactions with social media, highlighting the opportunity to connect with... See more

Product

Clients share positive opinions on product, with many reviewers finding the products to be of high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just joined the NSLS, and I felt welcomed like family from the very first day. Before joining, I wasn't someone who set goals, but this experience has truly changed my perspective. By learning... See more

Company replied

Rated 5 out of 5 stars

I had a really good experience. The staff was friendly, helpful, and made me feel welcome. They answered my questions, provided great customer service, and made the whole process easy. I would definit... See more

Company replied

Rated 5 out of 5 stars

When I accidentally selected the incorrect address, I was promptly notified when the items were shipped back to the sender. An NSLS rep contaacted me and made sure that my items were rerouted expediti... See more

Company replied

Rated 5 out of 5 stars

I'm so greatfull to be given this wonderful opertunity, I have met so many new people. I have learned, and grown so much more by joining The National Society Leadership of Success. I hope that I can... See more

Company replied



Company details

  1. Educational Institution

Written by the company

The National Society of Leadership & Success is the nation’s largest leadership honor society with over one million members & 700+ chapters. #theNSLS


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,638)

1,347 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with The National Society…

My experience with The National Society of Leadership and Success has helped me grow as a student by building my leadership and communication skills. As I graduate, I appreciate the motivation, personal development, and networking opportunities the organization provides.

April 7, 2026
Rated 5 out of 5 stars

Joining the National Society of Leadership and Success has been so beneficial…

Joining the National Society of Leadership and Success has been a great move for me. It’s not just leadership training — you actually get access to real opportunities. I’ve been able to apply for scholarships, connect with people who are doing big things, and even explore chances to travel for events and conferences. The speakers are motivating, the community is solid, and the whole experience pushes you to level up and stay focused on your goals. If you’re trying to grow, stand out, and open doors for yourself, NSLS is definitely worth it.

July 16, 2026
The National Society of Leadership and Success logo

Reply from The National Society of Leadership and Success

Thank you for your wonderful feedback, Rachael! We're thrilled to hear you've taken advantage of the leadership development, scholarships, networking opportunities, and speaker broadcasts that NSLS offers. We appreciate you being part of our community and wish you continued success on your leadership journey!

Rated 5 out of 5 stars

Willing to help

I am always able to call and ask questions and receive a answer if they don't know they find someone to help me.

July 16, 2026
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Reply from The National Society of Leadership and Success

Thank you for your kind words, Harriette! We're so glad our Member Experience team has been able to answer your questions and provide the support you need. We appreciate your feedback and are always happy to help!

Rated 3 out of 5 stars

It took over 60 days to grade my SMT

It took over 60 days to grade my SMT. I had to put in several trouble tickets for them to deny my work for my read submission. Only after I talk to my chapter president was a situation resolved.

July 16, 2026
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Reply from The National Society of Leadership and Success

Thank you for sharing your feedback, Harry. We apologize for the delays and frustration you experienced during the completion of your Success Networking Team requirements. We'd love the opportunity to learn more about your experience and how we can make it a 5-star experience. Please email us at support@nsls.org.

Rated 5 out of 5 stars

I had a really good experience

I had a really good experience. The staff was friendly, helpful, and made me feel welcome. They answered my questions, provided great customer service, and made the whole process easy. I would definitely recommend this company to others and would come back again.

July 15, 2026
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Reply from The National Society of Leadership and Success

Thank you for your wonderful feedback, Starquasia! We're delighted to hear our team made you feel welcome and provided the support you needed throughout the process. We truly appreciate your recommendation and look forward to continuing to support your leadership journey!

Rated 3 out of 5 stars

3 month wait…

I had to wait over 3 mo ths for my induction kit. Then being told I didn't have a graduation kit coming when I paid for one. Then there were several systematic errors every time my kit was to be shipped.

July 7, 2026
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Reply from The National Society of Leadership and Success

Thank you for sharing your feedback, Michella. We're sorry to hear about the shipping delays and order issues you experienced, and we understand how frustrating that must have been. We'd love the opportunity to learn more about your experience and how we can make it a 5-star experience. Please email us at support@nsls.org.

Rated 5 out of 5 stars

Easy access to website and product was…

Easy access to website and product was delivered as described.

July 7, 2026
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Reply from The National Society of Leadership and Success

Thank you for your feedback, Ronell! We're glad to hear you found our website easy to use and that your order arrived as expected. We appreciate your support and thank you for being part of the NSLS community!

Rated 5 out of 5 stars

My experience with The National Society…

My experience with The National Society of Leadership and Success has been truly rewarding. The organization provided meaningful opportunities for growth, reflection, and connection with other motivated leaders. The speaker broadcasts were inspiring and the overall structure helped me strengthen my confidence and clarity in my goals. I’m grateful for the support, encouragement, and sense of community the NSLS fosters. It has been a valuable part of my leadership journey.

July 8, 2026
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Reply from The National Society of Leadership and Success

Thank you for your thoughtful feedback, Catalina! We're so glad to hear the speaker broadcasts, leadership program, and NSLS community have been a meaningful part of your journey. We wish you continued success as you grow and lead with confidence!

Rated 4 out of 5 stars

I had a difficult time tracking my…order

I had a difficult time tracking my order once it was placed. I'm not a fan of automated options because I usually contact the wrong department. I'm glad that support got back to me in time to learn about my order.

July 8, 2026
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Reply from The National Society of Leadership and Success

Thank you for your feedback, Linwood. We appreciate you sharing your experience and are glad our support team was able to help you get the information you needed. Your feedback helps us continue improving the member experience.

Rated 5 out of 5 stars

I was able to listen to people talk…

I was able to listen to people talk that I'm fond of and be able to relate to them and feel special because I was one of a select few that were able to watch those videos of the NSLS speakers. I thought it was beneficial and it made me think and prioritize my goals. It was important to me. The staff members that ran the SNT's did a great job. Communication was perfect. Thank you.

July 7, 2026
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Reply from The National Society of Leadership and Success

Thank you for your thoughtful feedback, Isaiah! We're so glad the speaker broadcasts, SNT meetings, and support from our team made such a meaningful impact on your experience. We wish you continued success as you pursue your goals and leadership journey!

Rated 1 out of 5 stars

I ordered almost $250 with the products…

I ordered almost $250 with the products from the NSLS store received an incorrect size on my red leadership shirt. I called the customer service line to receive the correct shirt gave them my address phone number or email address and they could not even pull up the invoice that was very irritating I had to screenshot a copy of the invoice. Email it to them before they would even address my issue so they had no knowledge of my order until I gave it to them.

July 7, 2026
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Reply from The National Society of Leadership and Success

Thank you for your feedback, Dr. Jones. We're sorry to hear about your experience and understand how frustrating that must have been. We are looking into your order with our Member Experience team to resolve the sizing issues you've experienced.

Rated 4 out of 5 stars

Good motivation to keep up your studies.

The experience taught me how to organize and divide my goals into steps instead of trying to do it all at once.

June 29, 2026
The National Society of Leadership and Success logo

Reply from The National Society of Leadership and Success

Thank you for your feedback, Moniqua! We're so glad to hear the program helped you break your goals into manageable steps and stay motivated throughout your journey. We wish you continued success in all you do!

Rated 5 out of 5 stars

Shopping experience

I received my order on time!

June 29, 2026
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Reply from The National Society of Leadership and Success

Thank you for your feedback, Akpene! We're glad to hear your shopping experience went smoothly and that your order arrived on time. We appreciate your support!

Rated 4 out of 5 stars

NSLS did a great job providing baseline…

NSLS did a great job providing baseline leadership experience. The training given is invaluable for new/young leaders and a good refresher for seasoned leaders.

June 25, 2026
The National Society of Leadership and Success logo

Reply from The National Society of Leadership and Success

Thank you for your feedback, Herman! We're delighted to hear you found value in the leadership training and that it serves both new and experienced leaders. We appreciate your support and wish you continued success on your leadership journey!

Rated 1 out of 5 stars

Graduation Product Mishap

When I was inducted into the organization, merchandise was sent out. I didn’t receive it, I waited for weeks before ordering new items because graduation is in a couple of weeks. Now I have 2 sets of items, and they won’t allow refunds. I don’t think that it’s fair honestly.

June 26, 2026
The National Society of Leadership and Success logo

Reply from The National Society of Leadership and Success

Thank you for your feedback, Alisha. We're sorry to hear about your experience and understand how frustrating it must have been to receive duplicate graduation items. We'd appreciate the opportunity to review your situation further. Please contact our Member Experience team at support@nsls.org or (201) 222-6544.

Rated 4 out of 5 stars

So far so good very prompt

So far so good very prompt

July 2, 2026
The National Society of Leadership and Success logo

Reply from The National Society of Leadership and Success

Thank you for your feedback, Monique! We're glad to hear your experience has been positive so far and that you've found our team prompt and responsive. We appreciate your support and look forward to continuing to serve you well.

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