Nuclear Blast GmbH Reviews 1,240

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers had a great experience with this company. Many customers consistently praise the company for its excellent selection of metal media and merchandise, including exclusive and limited releases, often hard to find elsewhere. People frequently highlight the easy ordering process, fair pricing, and the quality of products, with many receiving their items well-packaged and in great condition. Reviewers often report fast and efficient delivery, with orders arriving as expected and communication about tracking being clear. However, some customers also noted issues with delivery times being too long, especially for pre-orders, and some experienced problems with items arriving damaged or incomplete. There were also instances where customers received incorrect items, had difficulties with gift card codes, or found inconsistencies in product packaging.

What people talk about most

Product

Customers had ambiguous experiences with product quality and delivery, with some expressing extreme... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising fast shipping, secure... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing frustration over issues... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the great... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the good and very reasonable pricing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I didn't like was that after waiting longer than necessary, not having all the references, you should have at least let me know and not have to find out after writing a message about the delay of... See more

Rated 4 out of 5 stars

A pre-order arrived damaged. After receiving great customer service from a previous order, I expected the same for this order. Unfortunately, my complaint fell on deaf ears. Just when I had given up... See more

Rated 4 out of 5 stars

T shirts are awesome and great quality,only had little problem with delivery guy where he left package on other part of city,even tho i left notice to leave it in buliding.🤟

Rated 4 out of 5 stars

Easy ordering experience, good variants available directly however I find more often with NB that the vinyl arrives with seam splits which is more of a manufacturer issue, but feedback they should def... See more


Company details

  1. Music Store

Written by the company

Nuclear Blast Records Eines der weltweit führenden deutschen Musik-Labels und Heavy Metal Online-Shop Nuclear Blast Records gehört zu den weltweit führenden Metal-Online-Shops, wenn es um die Bestellung von CDs Vinyl-Schallplatten und Blu-Ray/DVDs sowie von Zubehör und Merchandise wie Band-T-Shirts, Hoodies, Aufnäher und vielem mehr aus der Heavy-Metal-Szene geht. Im Nuclear Blast Record-Shop findest du über 15.000 Artikel von mehr als 1.000 Bands – CDs/DVDs oder Vinyle, die du in deine Musiksammlung aufnehmen kannst, Merchandise-Artikel für Konzerte und Auftritte und Dinge, die du Heavy-Metal-Fans schenken kannst. Musik Als Nummer eins unter den Heavy-Metal-Musik-Labels ist Nuclear Blast darauf spezialisiert, Artikel von Metal-Ikonen verschiedenster Genres anzubieten: Death Metal, Thrash Metal, Black Metal, Gothic, Hard Rock, Doom, Hardcore, Symphonic Metal, Power Metal, Pagan Metal und Progressive Metal. In unserem Online-Metal Shop kannst du deine Lieblingsalben als Vinyl, CDs + DVDs/Blu-Rays sowie Boxsets kaufen. Neben der umfangreichen Auswahl kannst du im Nuclear Blast Online Shop exklusive Pre-Orders mit farbigen Vinyl-Bundles sowie anderen streng limitierten Editionen deiner Lieblingsbands und All-Time-Heavy-Metal-Klassikern erwerben. Merch Wenn du auf der Suche nach einem Heavy Metal Shop bist, indem du offizielles Merchandise deiner Lieblingsbands und -künstler erwerben kannst, dann bist du bei Nuclear Blast Records an der richtigen Adresse. In unserem Metal-Shop verkaufen wir Metal-Band-Kleidung, Accessoires und offizielle Fanartikel. Von Band-T-Shirts, Jacken und Hoodies bis hin zu Aufnähern, Ansteckern und anderen sorgfältig ausgewählten Merchandise-Artikeln bietet der Nuclear Blast Online-Shop alles, was das Fan-Herz begehrt und braucht. Sobald die von dir bestellte Ware auf Lager oder freigegeben ist, wird deine Bestellung für den Versand vorbereitet und innerhalb von 3-5 Werktagen ausgeliefert. Shoppe aus einem riesigen Angebot an Heavy Metal Artikeln im NuclearBlast.de Heavy Metal Online Shop. Hole dir die neuesten und exklusivsten Heavy-Metal-Fanartikel zu einem fairen Preis für alle, die sich für T-Shirts, CDs, DVDs, Vinyl und mehr vom führenden, deutschen Heavy-Metal-Plattenlabel interessieren.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

A bit slow but good service

It took a while for them to send out my order (5 days), but everything else worked fine. The Foxblood clothes were packaged well, and it was way cheaper to import them from Germany than from the US.

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Garbage cargo shorts. BUYER BEWARE.

I purchased TEN pairs of cargo shorts from Nuclear Blast website. They were cargo shorts from Brandit and Surplus. I'm a normal-build guy at 5'11". I ordered all my cargo shorts at XXL sizes, thinking that should give me ample 'bagginess'. Well, that's not the case. Some of the shorts are actually TIGHT on my legs and again, I don't have 'big' legs, so there's really no reason for them to be tight, especially at XXL.
The only legit reason for this is that Nuclear Blast is selling sub-par quality merchandise. Cargo shorts are supposed to be BAGGY, that's why people wear them because they have plenty of room.
I contacted Nuclear Blast and they said they don't do 'exchanges'. I haven't even worn these outside. But they will give me a discount on my next order lmao.
Ok so they don't do exchanges.
THEN MAYBE THEY SHOULD SELL CLOTHING THAT HAS LEGIT SIZES.
I feel like I've been ripped-off and have fallen victim to false advertising. Because the reality is, that's exactly what Nuclear Blast is doing - FALSE ADVERTISING. Their SIZES ARE INCORRECT.
They want to sell cheap merchandise, then that's their problem.
Buyer beware.
I will NEVER purchase from Nuclear Blast ever again.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

The store does not respond to messages

The store does not respond to messages. I reported that the Polish courier company returned the package without my consent to the sender. I sent two reports asking for a re-send, the store did not respond to either of them. I wanted to get a rare CD with limited copies, but they refunded my money. This is my last purchase in this store.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks for the Alerts

Thanks for the alert for the New Great Music. Its a shame you cant stop the Discog'ers from getting the products before the real fans. My CD was well packed and sent in good time. Thank You

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Damaged during shipping, no refund

Vinyl is shipped inside the cardboard box. During shipping it went through and damaged the sleeve. Customer service the dont help. So they dont take responsibility for damaged goods. Last time i bought something from them.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Had exactly what I was looking for. Checkout was quick and easy; but, even better was the merch was packed and shipped immediately. Received in great condition. Would definitely order from again.

April 28, 2025
Unprompted review
Rated 2 out of 5 stars

Bit Disappointed

Bought a vinyl record from them that had a huge skip in one song due to a hole in the record.
After contacting customer support they offered me a 5€ "partial refund". The record was 40€.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent site for buying rock music

Excellent site for buying rock music. Very easy website to use, and a vast amount of different genres to choose from. Delivery is quick, coming from Germany to England. It is an all round good company, would highly recommend.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Top experience

Quick delivery. Great product at an unbeatable price. Shopping at Nuclear Blast is always a very pleasant experience.

April 4, 2025
Unprompted review

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