Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
“I recently bought a pair of shoes from this company and I’m very satisfied. The shoes are comfortable, stylish, and made from high-quality materials. They fit perfectly and are great for everyday use... See more
Company replied
I live in Germany and it was the first time I ordered from uk and it was just so easy with the Numeris Team and we don’t need to talk about the shoes just fire 🔥
Company replied
I was unsure about purchasing some trainers for my son as I was unfamiliar with the brand. I then had some issues however customer services were fantastic with their response and solved my issue quick... See more
Company replied
Company details
Contact info
Unit 8 Mardon Park, SA12 7AX, Swansea, United Kingdom
- +447425873172
- customer.service@numerisfootwear.com
- numerisfootwear.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 39% of negative reviews
Typically replies within 2 weeks
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I contacted customer support…
I contacted customer support immediately after placing my order to correct a simple mistake in the shipping address.
Instead of actually reviewing my case, I received what seems like a generic copy paste response stating that no changes are possible and suggesting a return even though my order had not been shipped yet and I had not received any tracking information.
After clarifying the situation, I have not received any further response.
Very disappointing experience. I expected at least a proper review of the request or a clear answer instead of automated replies and no follow up
April 27, 2026
Unprompted review
Reply from Numerisfootwear
We’re sorry to hear you were disappointed with your experience.
Unfortunately, we’re unable to make any changes or cancellations once an order has been placed, as everything moves quickly through our system. This was explained to you at the time of contact.
We appreciate your understanding and apologise for any frustration caused.
Team Numeris
Very comfortable
Very comfortable, colour co-ord is perfect. Really really happy with my purchase
April 25, 2026
Unprompted review
Reply from Numerisfootwear
We’re so happy to hear you’re enjoying the comfort and colour.
Team Numeris
We got the help that we wanted and they…
We got the help that we wanted and they were nice😊
April 27, 2026
Unprompted review
Reply from Numerisfootwear
We’re really glad we could help and that you had a positive experience with us.
Team Numeris
The order arrived within the expected…
The order arrived within the expected timeframe, which was four days, so they were very fast. The only thing that disappointed me a bit was that the shoes turned out to be much larger than expected. However, as soon as I contacted customer support, they responded quickly and were able to meet my needs by arranging a return or exchange in a very short time. This allowed me to get the same shoes in a smaller size, so there were no issues in the end. I am very satisfied.
April 27, 2026
Unprompted review
Reply from Numerisfootwear
Thank you for your great feedback! We’re glad to hear your order arrived quickly and that our team was able to resolve the sizing issue promptly for you. We really appreciate your understanding and are happy you’re satisfied in the end!
Team Numeris
Really fast reply what I really…
Really fast reply what I really appreciate. Thank you
April 20, 2026
Unprompted review
Reply from Numerisfootwear
We really appreciate your kind words 😊
Team Numeris
Excellent producție,Excellent …
Excellent product ,excellent delivery.
April 26, 2026
Unprompted review
Reply from Numerisfootwear
We’re really glad you’re happy with both the product and delivery 😊
Team Numeris
Reply from Numerisfootwear
We’re really glad you find them so comfortable 😊
Team Numeris
Reply from Numerisfootwear
Thank you so much! We really appreciate your kind words 😊
Team Numeris
Great customer service and fast support!
I was a bit worried about my order arrival time because of an upcoming trip, but the customer service (especially Ella) was amazing. They replied to my emails quickly, prioritized my shipment, and provided all the tracking info I needed. Very professional and helpful team. Can't wait to receive my shoes!
April 24, 2026
Unprompted review
Reply from Numerisfootwear
Thank you so much for your lovely review — we really appreciate you taking the time to share your experience.
We’re really pleased to hear our team could support you with your order and help get everything sorted ahead of your trip. It’s great to know the communication and tracking updates were helpful.
We hope you love your shoes when they arrive, and we look forward to serving you again in the future! - Team Numeris
The support service is…
The support service is gorgeous!Sneakers are very luxurious!
April 24, 2026
Unprompted review
Reply from Numerisfootwear
Glad they didn’t disappoint! 🖤 - Team Numeris
Reply from Numerisfootwear
So pleased you’re happy 🖤 - Team Numeris
Reply from Numerisfootwear
We appreciate you 🖤 - Team Numeris
The community service was fast and easy…
The community service was fast and easy thanks a lot!!
April 23, 2026
Unprompted review
Reply from Numerisfootwear
We’re really glad to hear the service was fast and easy for you. We appreciate your support!
Team Numeris
Reply from Numerisfootwear
We’re glad you found the website easy to explore and enjoyable to use.
Team Numeris
Reply from Numerisfootwear
So pleased you’re happy 🖤
Team Numeris
Great experience I just bought the…
Great experience I just bought the women’s shoes and love them!!
April 21, 2026
Unprompted review
Reply from Numerisfootwear
So happy you love them 🖤
Team Numeris
The company is very kind as Tyler…
The company is very kind as Tyler supported me well so that I am able to give him the right details and he was very welcoming as well.
April 21, 2026
Unprompted review
Reply from Numerisfootwear
Love hearing this 🖤 our CS team will appreciate it.
Team Numeris
Shoes are great but the customer…
Shoes are great but the customer service is even better. Had a mix up with delivery and asked for change of details. Kept reaching out to me to make sure I had received my package. Top marks for customer service 🌟
April 20, 2026
Unprompted review
Reply from Numerisfootwear
Appreciate the kind words about our CS team 🖤
Team Numeris
Nice Product
April 21, 2026
Unprompted review
Reply from Numerisfootwear
We are glad you like them!
Team Numeris
Highly recommended
Honestly I’m really impressed. The quality is great, the finishes are clean, and they look super classy on foot. They instantly elevate any outfit. What surprised me the most is the value for money it’s honestly amazing for this level of design and comfort. Definitely a brand I’d recommend if you’re looking for stylish and well-made shoes.
April 21, 2026
Unprompted review
Reply from Numerisfootwear
Thank you for the kind words 🖤
Team Numeris
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