Numerisfootwear Reviews 2,476

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,276 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing the shoes as high-quality, comfortable, and stylish. Many appreciate the excellent quality of the materials and design, with some noting that the footwear looks and feels premium. However, some people were dissatisfied with the order and delivery process, mentioning issues like missing parcels, delayed shipments, or incorrect items being sent. Some reviewers also experienced poor customer service, citing slow responses, unhelpful automated replies, and unresolved issues regarding exchanges or missing orders.

What people talk about most

Product

Users describe positive interactions with the product, highlighting the high quality, comfort, and stylish... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high-quality... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent, phenomenal,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size

Company replied

Rated 5 out of 5 stars

“I recently bought a pair of shoes from this company and I’m very satisfied. The shoes are comfortable, stylish, and made from high-quality materials. They fit perfectly and are great for everyday use... See more

Company replied

Rated 5 out of 5 stars

I live in Germany and it was the first time I ordered from uk and it was just so easy with the Numeris Team and we don’t need to talk about the shoes just fire 🔥

Company replied

Rated 5 out of 5 stars

I was unsure about purchasing some trainers for my son as I was unfamiliar with the brand. I then had some issues however customer services were fantastic with their response and solved my issue quick... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Take note of the returns policy

Firstly, the 3 star review isn’t based on the trainers, in fact the trainers are lovely, are they worth the price tag? probably not, but as these were a birthday gift for my son, the added extra of a dust bag and the presentation of the box made the gift of trainers feel ‘special.’
So, why the 3 star review? This is about the returns policy, unfortunately I hadn’t read it before I purchased the trainers and this is where I came unstuck. If you wish to return the trainers because they might not be suitable, especially if you haven’t seen them in the flesh or tried them on for fit and you wish to get a full refund DON’T use a discount code as this stops you being able to return them for a full refund and you are only able to exchange! Also, the cost of return is high, most companies still offer free returns, however, not here!
If the company were able to amend their returns policy and offer a free returns service I would happily give 4.5 stars.

March 28, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you for your review. We’re really pleased to hear you loved the trainers and presentation.

We’re sorry the returns policy caused frustration. Orders placed with discount codes are exchange-only, as outlined in our returns policy, though we appreciate this can sometimes be missed during purchase.

Regarding return costs, the return label fees are set and collected by our returns partner, so unfortunately we’re unable to control the pricing directly. It is also outlined within our returns policy that return costs, including exchange shipping fees, are to be covered by the customer. Exchange shipping fees will always match the original shipping cost paid at checkout.

We appreciate your feedback and will continue reviewing our customer experience moving forward. If you have any further concerns please reach out to our customer service team who would be more than happy to assist.

Numeris Team

Rated 5 out of 5 stars

QUICK DELIVERY,PRODUCT AS…

QUICK DELIVERY,PRODUCT AS DESCRIBED,COULD HAVE SUPPLIED SPARE LACES.

April 17, 2026
Unprompted review
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Reply from Numerisfootwear

So happy they arrived quickly, enjoy! 🚚✨

Team Numeris

Rated 5 out of 5 stars

good quality

February 5, 2026
Unprompted review
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Reply from Numerisfootwear

Love hearing this, quality is everything to us 👏🏻

Team Numeris

Rated 5 out of 5 stars

Always a great experience with Numeris

Always a great experience with Numeris! Shipping, communication and most of all, the quality of the product is always top.

Appreciate you guys 🤝🏾

April 20, 2026
Unprompted review
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Reply from Numerisfootwear

This made our day ⭐

Team Numeris

Rated 5 out of 5 stars

I’ve been really impressed with the…

I’ve been really impressed with the design and style of Numeris sneakers. The Atelier collection looks unique compared to other brands, and I’ve heard great things about the quality and comfort. Looking forward to receiving my pair!

April 20, 2026
Unprompted review
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Reply from Numerisfootwear

Thank you for your kind words! We’re so pleased to hear you love the design of our Atelier collection. We hope you love your pair just as much once they arrive!

Team Numeris

Rated 5 out of 5 stars

Picked up the Carbon Black Atelier…

Picked up the Carbon Black Atelier during a members only sale. Great price! Although I have not wore them out yet, you can’t deny the aesthetics on these sneakers. The quality looks great, no imperfections. Excited to style these!

April 20, 2026
Unprompted review
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Reply from Numerisfootwear

Thank you for your review! We’re glad you managed to grab a pair during the members sale and love the aesthetics and quality of the Carbon Black Atelier.

Team Numeris

Rated 2 out of 5 stars

Nice shoes but with problems

I think the shoes look very nice, but there are a few problems. I got the shoes a few days ago and they were too big, so I wanted to exchange them for a shoe size smaller. but there was no answer. I sent 3 emails. Since I didn't get an answer, I tried to wear them (with ten fillers). They were still okay, but a size smaller would have been much better, and for such a price you have to have good service. Then came the problem with the color. I saw something colored on the front of my shoes and thought it was dirt or something, I looked at my fingers and they also had a bit of color on them. gabe tried to rub the black areas a bit and the paint got on my fingers, nothing changed with the shoe itself but for such a price I didn't expect the color to come across like that, I tried to make my shoes a bit tighter and my shoelaces are now full of little black spots. The shoes are really beautiful and I would buy them again 10 times but only if such problems don't arise

April 14, 2026
Unprompted review
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Reply from Numerisfootwear

We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further.

Please contact our customer service team directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you.

Email - Customer.Service@numerisfootwear.com

Team Numeris

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Numerisfootwear. This is my second pair from them, and once again they didn’t disappoint. The quality is excellent, the shoes are comfortable, and they look even better in person. You can really tell they pay attention to detail.

Delivery was smooth and on time, and everything arrived well packaged. Both pairs I’ve ordered have fit perfectly, which made the whole experience even better.

Overall, I’m really happy with my purchase and would definitely recommend them to anyone looking for stylish and reliable footwear. I’ll be coming back for more!

April 19, 2026
Unprompted review
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Reply from Numerisfootwear

Thank you for your amazing support and for coming back for a second pair! We’re so happy to hear you’re loving the quality, comfort, and design.

Team Numeris

Rated 5 out of 5 stars

Great customer service

Great customer service, great shoes!

April 18, 2026
Unprompted review
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Reply from Numerisfootwear

Love hearing this, our CS team will appreciate it.

Team Numeris 🙌

Rated 1 out of 5 stars

I ordered size9 and you guys sent me 45…

I ordered size9 and you guys sent me 45 as I’m size 9 but when I ordered my size it was so tight couldn’t wear them

March 5, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re deeply sorry to hear about your experience and understand your frustration regarding the sizing issue with your order.

As this order was placed in November 2024 and a significant amount of time has now passed, we’re unfortunately unable to offer a resolution under our returns policy. However, we do appreciate you taking the time to share your feedback with us.

Please accept our sincere apologies again for the disappointment caused.

Team Numeris

Rated 5 out of 5 stars

Always great product quality

April 17, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re really happy to hear you consistently enjoy the quality of our products. We appreciate it!

Team Numeris

Rated 5 out of 5 stars

Great experience with the customer…

Great experience with the customer service and great brand !!

April 13, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re really glad you had a great experience with our customer service and appreciate your support for the brand!

Team Numeris

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