Recieved free advice from Tenants Advice about repairs in my council property. They sent us Mr Bobby, who is professional, friendly, and genuinely tried to help. He went around and checked everythin... See more
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Ray came and visited us and had a great chat about the problems with the kitchen from pre-covid times we are still having and offered some advise on the EV charging point as well battle with Delta hou... See more
Company replied
I had the pleasure of meeting Dennis Williams, Housing Conditions Officer at Tenants Advice, and I wish to put on record how well he conducted himself. He arrived courteous and prepared, listene... See more
Company replied
Fantastic experience Colin was great He inspected so thoroughly even areas we weren’t expecting He explained everything in great detail including next steps He was a pleasure to deal with a... See more
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Company details
Written by the company
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Contact info
Tenants Advice, Arnold House, 21-33 Great Eastern Street, EC2A 3EJ, London, United Kingdom
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4.9
Excellent
822 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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They are very kind and professional
They are very kind and professional, very reliable, they provide excellent service and help those who need it. Thanks to Mr. Colin and Mrs. Rosa for coming to assist me and inspect my house.
Many thanks
June 15, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your trust and for sharing your experience. We’re pleased we could make the process straightforward for you.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Thank you so much for your support…
Thank you so much for your support Colin was reassuring
June 15, 2026
Unprompted review
Reply from Tenants Advice
It’s wonderful to hear that you had a positive experience with our team. Supporting tenants effectively is always our priority.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
The operative was very informative and…
The operative was very informative and explained the process in a concise manner that allowed me to grasp the basic concept of Tenancy Advice’s service, leaving me reassured that I have representation regarding the pitfalls of landlord mismanagement.
June 11, 2026
Unprompted review
Reply from Tenants Advice
Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Muhammed was really good and explained…
Muhammed was really good and explained everything really well. Really recommend him and tenants advice
June 11, 2026
Unprompted review
Reply from Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Colin came in the time scale he had…
Colin came in the time scale he had arranged. Was very knowledgeable and explained everything clearly and what the next steps would be. He was very personable and friendly.
June 10, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Kevin Very communicated person
Very communicated person, no problems. I Happy for quick and nice service
June 10, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I cannot thank Tennants Advice enough…
I cannot thank Tennants Advice enough for their outstanding quality of support. Their referral process and professionalism to connect me with a legal expert who knows and understands my legal issues with Birmingham City Council.
Both Tennant Advice and Solicitor responded immediately. The relief I am feeling at this moment is unimaginable: no more headaches or feelings of despair. I will sleep tonight. Thank you.
I highly recommend Tennant Advice.
June 9, 2026
Unprompted review
Reply from Tenants Advice
We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Service and recommend
Asim hussain very good advisor &very kind person. Very helpful
June 9, 2026
Unprompted review
Reply from Tenants Advice
Thank you for sharing your experience. Everyone deserves to feel heard and supported in their home, and we’re proud to assist members of the community when they need guidance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very helpful and really friendly and…
Very helpful and really friendly and very informative his name was Muhammad
June 8, 2026
Unprompted review
Reply from Tenants Advice
Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Attentive survey of matters of concern
Attentive survey of matters of concern. Respectful approach throughout.
June 5, 2026
Unprompted review
Reply from Tenants Advice
It’s wonderful to hear that you had a positive experience with our team. Supporting tenants effectively is always our priority.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Amazing customer service happy to help…
Amazing customer service happy to help should be proud of ASIM HUSSAIN
Senior surveyor
From Kevin pope
June 5, 2026
Unprompted review
Reply from Tenants Advice
Thank you, Kevin, for your wonderful feedback. We're delighted to hear that you received amazing customer service and found Asim so helpful. Asim takes great pride in supporting our customers, and we're pleased that his professionalism and dedication made such a positive impression. We'll be sure to pass your kind comments on to him. Thank you for taking the time to share your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Jake is a very polite person and…
Jake is a very polite person and Complete talked us through everything that we need to know and advised us asxwell . Credit to his company
June 4, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your kind review Stuart. We're pleased to hear that Jake was polite, professional, and took the time to talk you through everything you needed to know. It's great to know that his advice and clear explanations were helpful. We'll be sure to pass your feedback on to Jake. Thank you for taking the time to share your experience and for your kind words about our company.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
The young gentleman was very good at…
The young gentleman was very good at explaining everthing very polite and curtiuse was jacob
June 4, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your kind feedback. We're delighted to hear that Jacob was able to explain everything clearly and that you found him polite and courteous throughout. We'll be sure to pass your lovely comments on to him. Thank you for taking the time to share your experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
It's good experience and very helpful…
It's good experience and very helpful also good service
June 4, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your feedback. We're delighted to hear that you had a good experience and found our service helpful. Providing helpful support and excellent customer service is very important to us, and we appreciate you taking the time to share your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Excellent
Excellent, very knowledgeable and helpful.
Dennis was very kind and caring when visited.
Thank you
June 4, 2026
Unprompted review
Reply from Tenants Advice
Thank you so much for your kind review. We're delighted to hear that you found the service knowledgeable and helpful. Dennis will be especially pleased to know that his kindness and caring approach made a positive difference during his visit. We truly appreciate your feedback and thank you for taking the time to share your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Reply from Tenants Advice
Thank you for your kind feedback Sarah. We’re pleased to hear that Asim made a positive impression. We appreciate you taking the time to share your review.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very helpful and very friendly people
June 2, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your kind review Wendy. We’re delighted to hear that you found our team helpful and friendly. Providing a supportive and approachable service is very important to us, and we’re pleased that this was reflected in your experience. We truly appreciate your feedback and thank you for choosing Tenants Advice.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Muhammed explain everything to to me so…
Muhammed explain everything to to me so I can handerstand
June 1, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your feedback. We’re very pleased to hear that Muhammed took the time to explain everything clearly and in a way that was easy to understand. Thank you for sharing your experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very nice guy knows what he’s doing…
Very nice guy knows what he’s doing helped me out today.
May 29, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your kind feedback Lewis. We’re delighted to hear that you had a positive experience and found our team helpful and knowledgeable. Providing professional support and practical advice is at the heart of what we do, and it’s great to know we were able to assist you. We truly appreciate you taking the time to share your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Really helpful service
Really helpful service. They came out quickly, listened to the issue, and checked everything properly with a thermal camera. Explained what they found in plain English and gave clear next steps. Felt like they actually cared about getting it sorted
May 27, 2026
Unprompted review
Reply from Tenants Advice
Thank you for your wonderful feedback Hazel. We’re delighted to hear that you found our service helpful and that our team was able to respond quickly to your concerns. It’s especially rewarding to know that you felt supported and cared for throughout the process. Thank you for sharing your experience, and we look forward to continuing to assist you in getting the issue resolved.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
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