Nurseplus Care at home Reviews 62

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

The staff is excellent very friendly and cooperative understanding it has been good working for them. Their encouragement is what keep me going. Thankyou Nurseplus 😘

Rated 5 out of 5 stars

Nurse plus home care is a great company to work for ever since I’ve started I’ve been so happy and really enjoying it

Rated 5 out of 5 stars

Can honestly say I’ve worked for Nurseplus over 4 years and wouldn’t go anywhere else. Office staff friendly and easy to talk too. Also other carers are very friendly and very helpful.

Rated 4 out of 5 stars

We have a generally excellent service from Nurse Plus for our Dad. In recent months we have had a couple of staff members who are not as attentive as regular staff but the office when informed staff... See more

Company details

  1. Home Health Care Service

Written by the company

Nurseplus Care at home offers a practical and affordable alternative to moving into a residential setting, helping you to keep your independence. Whether you require weekly, daily or live-in care, we can build a unique plan to suit your every need that allows you to continue living in the comfort and safety of your own home. We build tailored care plans for people of all ages that can include companionship, mobility assistance, post-operative care, learning disability support, dementia care, mental health support, brain and spinal injury support and complex care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

62 reviews

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Rated 5 out of 5 stars

Great Support !!

We have regular support for our son who has severe autism and severe learning disabilities and the team of support assistants take him out in the community. They are absolutely brilliant and he is very happy and enjoys every minute !!!

June 5, 2024
Rated 5 out of 5 stars

Excellent NURSEPLUS !!!!!!!

At this stage of mum's care, nurseplus have been spot on, supporting mum and the family.
When communicating with nurseplus
If there is any issues they deal with it straight away, and also if any changes in mums care I should know, they will contact Me.

June 17, 2024
Rated 3 out of 5 stars

Weekend carers

Weekend carers, due to their lack of training and knowledge, caused damage to my skin setting me back in my recovery by an unimaginable amount.
The company attitude that I should have to put up with it is unacceptable.

June 15, 2024
Rated 5 out of 5 stars

Working for Nurse Plus

I have worked for Nurse plus since November 2020. I love working for them they are brilliant from the Manager to the office staff.
The clients are lovely and we care for them like we would a family member and want the best for them. We are passionate about the care we provide our clients and this is endorsed by Nurse Plus. We are always supported
by the Manager and office staff , easily accessible to contact or go and see them. Our pay is weekly and paid every Friday. I have regular weekly shifts which is what I wanted. If its possible they always try and accommodate both clients and staff needs. Alround a great company to work for xx

May 26, 2024
Unprompted review
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Reply from Nurseplus Care at home

Hi Debbie, thank you for taking time to leave a review. We are very pleased to hear that you are proud to work for Nurseplus and passionate about the high quality care we all strive to deliver.

Rated 5 out of 5 stars

Great company to work with

I have worked with NursePlus Homecare for around 3 years and have loved every minute! Office staff are lovely, and are always do their best to fit in with staff availability and are always there to give a supportive ear to team members. In short, office staff, carers and clients are all lovely and I see myself working with them for a long time to come.

May 25, 2024
Unprompted review
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Reply from Nurseplus Care at home

Hi Vicki, we’re so glad that you have enjoyed your time so far working with us at Nurseplus and we hope that you continue your career journey with us and continue to make lives better and easier!

Rated 5 out of 5 stars

I have only been working with Nurseplus…

I have only been working with Nurseplus for couple months. I have worked in the care industry for 13 years and hands on heart I can say that this is the best care company I have worked with. The clients we have are just such a joy to work with and the staff are just extremely brilliant in what they do and the change they make in the clients day to day living is beautiful to see. The office staff are so so supportive and you can go to them with any thing and they are just so caring and such lovely people. They are massively accommodating and treat everyone with such respect. Can definitely see myself working for this company for a very long time . I’ve made amazing friends in clients and staff and I just love going to work to see everyone .

May 25, 2024
Unprompted review
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Reply from Nurseplus Care at home

Hi Trudie, we love that you are enjoying yourself within the few months you’ve been a part of the team. We hope to see you continue your career with us and make a huge difference to our company!

Rated 5 out of 5 stars

I’am very happy to be part of Nurse Plus Colchester

I’am very happy to be part of Nurse plus colchester.All the office staffs are very understanding and helpful.I always get my shifts according to my childcare and school hours.I really enjoy working with Nurse plus.

May 24, 2024
Unprompted review
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Reply from Nurseplus Care at home

Hi Nanda, we are always happy to make arrangements that suit your timings the best. Our carers and patients come first always, so we will do everything we can in order for our workers to be happy! We’re so glad that they are things are working well for you and we will always continue to make changes to make your life easier!

Rated 5 out of 5 stars

I work with Nurseplus Colchester…

I work with Nurseplus Colchester alongside my permanent role with the NHS. Office staff, clients and case managers are all really lovely and the level of care shown is outstanding. I am now on maternity leave and cannot wait to return to this great team. I wouldn't dream of going to any other agency.

May 24, 2024
Unprompted review
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Reply from Nurseplus Care at home

Balancing your role at Nurseplus alongside your permanent position with the NHS is impressive, and it’s wonderful to hear how supportive the office staff, clients, and case managers have been. It’s also great to hear how much you appreciate this during your time there.
Congratulations on your maternity leave! It’s heartening to know that you’re looking forward to returning to such a fantastic team. Thank you for sharing, and best wishes for your time away and your return!

Rated 5 out of 5 stars

Great to work for

I have worked for a few years with nurse plus. I have never had a problem with them. I really enjoy working for them and they’re very understanding I have a little girl and work my shifts round my childcare. I am greatful to have amazing office staff who deal with things quickly when asked. Nurse plus are outstanding :)

May 23, 2024
Unprompted review
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Reply from Nurseplus Care at home

That's wonderful to hear! Your positive experience with Nurseplus really shines through. It's great that you find your team understanding and accommodating, especially with your childcare needs. We are proud of our staff and pleased to hear they're handling things efficiently. Thank you for sharing your positive feedback.





Rated 5 out of 5 stars

Best care company in the world

I have worked for 3 different care companies. Nurse plus ( Colchester ) has been by far the best I’ve been with! Great communication! They always check on the clients as well as the carers to make sure they’re all doing their job properly. Great office staff! Great carers! Great team! And lovely clients to work with!

May 23, 2024
Unprompted review
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Reply from Nurseplus Care at home

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Nurseplus Colchester has been so positive. Our office staff and care team work hard to maintain a high standard of care, and it's fantastic to know that this effort is appreciated.

Rated 5 out of 5 stars

I have worked for nurseplus for 3 years…

I have worked for nurseplus for 3 years and it's the best company I have worked for. The office staff are great, they always there for the staff and are extremely supportive. My colleagues are great too. We are not only there for the clients but for each other too.

May 22, 2024
Unprompted review
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Reply from Nurseplus Care at home

We're thrilled to hear your lovely feedback. It warms our hearts to know that our supportive office team have contributed to a positive work environment. It's clear to see our collective dedication to our clients and each other is making a difference. Your words showcase the values of our caring, trustworthy, and positive community that we strive to nurture at Nurseplus!




Rated 5 out of 5 stars

Great place to work

Great place to work, the whole team including the office staff are kind, caring and understanding. I’ve worked for the Colchester branch for almost 3 years, I have worked for a couple of other agencies but nurse plus are the best I’ve worked for they really are outstanding.

May 22, 2024
Unprompted review
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Reply from Nurseplus Care at home

It's lovely to hear about your uplifting experience with Nurseplus Colchester! It's wonderful to know that Nurseplus stands out as an extraordinary employer, shining brightly amongst other agencies you've encountered. Your feedback really has illuminated the exceptional qualities that make Nurseplus who we are. Thank you so much for sharing your experience!

Rated 5 out of 5 stars

The office staff are amazing.

The office staff are amazing, very helpful and supportive.they care for their staff as well as their clients.

May 10, 2024
Unprompted review
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Reply from Nurseplus Care at home

Thanks so much for your lovely review. We are so pleased to hear that you have found the team supportive and caring.

Rated 5 out of 5 stars

Very good

We only had nurse plus, Folkestone for a short time. however we appreciate what they did in that time. The carers were very respectful and helpful and shown reg dignity. They have very good knowledge and we are pleased they came .

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Nurse Plus, Dover Branch

I have worked for Nurse Plus, Dover branch, for a couple of years now and can honestly say it is by far the best care company I have worked for. They don’t just look after their services users well but their staff too. There is nothing our manager, N.southgate wouldn’t do for us, she gives above and beyond to make sure we are always working to the best of our abilities. By far the best work dynamic I have worked in.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great support for my grandfather the…

Great support for my grandfather the carers from dover branch who cared for him were great as were the office staff. All very professional when dealing with them which reassured us when leaving him in there capable hands.

February 21, 2024
Unprompted review
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Reply from Nurseplus Care at home

We are very pleased to hear that you and your family received the high quality homecare that we strive to deliver at Nurseplus Care at home.

Rated 5 out of 5 stars

Maidstone, Tracey & Josephine 👌

I Recently had a night carer called Josephine to assist with my Dad. She was absolutely brilliant, such a calm, caring lady who was respectful of my Dad and our home. I trusted her 100%. In fact I wanted to keep her forever as my Dad liked her too.
Prior to Josephine I dealt with Tracey Fisher, she spent time with my Dad in hospital getting to know him and his needs and came to the house to see if she could help in anyway possible for both my Dad and Josephine. She also answered lots of questions that I had and totally put me at ease. Thank you so much, I recommend and you will be my go too when I need support in the future.

February 6, 2024
Unprompted review
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Reply from Nurseplus Care at home

Hi Alison, thank you for taking the time out to review our services. We're very pleased to here that you and your dad received the level of support you were looking for. We will be sure to pass this information across to Tracey and Josephine. Kind regards, Nurseplus Care at home.

Rated 5 out of 5 stars

NursePlus Care at home Maidstone Branch

I have worked for NursePlus care at home Maidstone branch for many years now. I have always felt supported there the care-coordinators Kim Varney and Tracy Fisher are always at the end of the phone if I need any help or support. I don’t feel under any pressure, I work the hours that I wish to work. The mandatory training is very useful to refresh and to train on any new legislations that might have renewed or changed. There are many free training courses that can be done whilst working with NursePlus and you can work towards NVQs too. I have built so many rewarding relationships with my services users that look forward to my visits and the care they receive.

January 25, 2024
Unprompted review

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