Northwest Floors Ltd Reviews 445

Nw floors put my mind at ease with online purchasing. There response to emails 100%.
There customer curtesy 100%
They dealt with all my queries and concerns so professionally.
I would definitely shop with them again. And I would recommend them 100% Lee and Alex thank you so much I love my new love aqua splash.

Really friendly, helpful and knowledgeable staff. They recommended the right product for us and we are delighted with the result.

Very professional service. Great prices. I would definitely buy again from the boys at NW floors.

Floor was great and a great service

Alex and the team have done an amazing job with our floor again. We have used them before and have always been pleased with their work.

Efficient and do what they say. Thank you!

Found NW Floors online whilst looking for firm fit flooring, we have it in other areas of our house, there prices are fantastic and communication was first class. Our local supplier could not get anywhere near the price we paid saving us literally hundreds of pounds, many thanks NW Flooring.

Really helpful owner who advised us on design & pros/cons of the floors. Flexible assistance eg we needed some extra beading which we picked up with only a day notice. Friendly.

My requirements for flooring were herringbone parquet, 100% waterproof, to resemble oak and not be too expensive. I found what I needed in Capital HydroLoc Desert Oak Golden Herringbone Click Vinyl Flooring and it looks great.

They bent over backwards to go the extra yards

The floor is fantastic - really impressed with it, and especially for the price. Delivery was quick and easy and came really nicely packaged. It was secured to a pallet so no chance of the floor bending etc.

We found the flooring we wanted locally but then saw it in the sale at North West Floors. We were a little apprehensive about buying on line but the service was excellent from ordering, being kept informed on despatch and delivery by emails. Flooring now laid by my DIY hubby, job a good one. Will certainly use again and recommend.

Superb product and service. The lads that work there are really helpful and go above and beyond. Rate this company 10/10

Apart from the fact a can of glue exploded everywhere in my toilet all over my cupboards, toilet, and radiator even my wooden floor in hall!!! I had screening debris on my front mat, I give the fitter his due he thought he had cleaned my toilet but it was all over my cupboard and floor, our feet were sticking to the new flooring. My husband had to clean everywhere with turps! Very disappointed

Always a pleasure to do business with NW Floors. Alex and Lee were a great help as usual - professional, knowledgeable and courteous. This was our 3rd purchase from them and we will continue to use them for engineered flooring. Quality products at a competitive price.

Good customer service and communication and order dispatched on time and delivered on time

5 star service from the start and 5 star product at the finish - we are simply over the moon with our new carpets and bathroom flooring. The service from Alex and his team in unbeatable. Excellent value, luxurious quality but still a robust product that has already been tested by our small children.
We will be returning in the new year to get new floors for our downstairs area.

Ordered and picked up the same day, wish I’d known they were there before I ordered from another firm miles away, these are only 5 minutes from where I live. Nice and easy and had just what I wanted/needed

What a wonderful company! We were given helpful advice when choosing a floor in the showroom, not rushed even though it was past closing time and we were still there! Great choice and no sales pressure, just helpful ideas. Delivery was prompt and we were kept informed along the way of how our order was progressing. So nice to be able to leave a good review. Thank you!