Absolutely fantastic service. Fast turnaround for initial skip and hassle free for exchanges. My designated account manager Holly is amazing. Communication is on point and everything is so quick and e... See more
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Serving the whole of Scotland and Northeast England from ten sites, The NWH Group is committed to creating a sustainable future by improving the social, economic, and environmental wellbeing of its communities. The progressive, second-generation family business provides waste management services to the industrial, commercial and construction industries. Collecting waste with its fleet of trade refuse, skip, tipper, grab and walking floor articulated vehicles, it transports materials to its own recycling facilities where they are transformed into high value products such as cardboard, paper, washed sands, biomass for energy and animal bedding.
Mayfield Industrial Estate, EH22 4AD, Dalkeith, United Kingdom
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We switched to NWH Group this year and have nothing but good things to say. The onboarding process was a breeze thanks to Finlay, who was always available to answer questions and help make the switch seamless. The service is consistent and reliable. On the off chance you need to contact their customer support, they are also similarly helpful and kind.
NWH have provided a brilliant service, we have had the pleasure of dealing with Finlay who is a great communicator which makes every job incredibly smooth! I wouldn't hesitate to recommend NWH for any waste management services.
Very well organised buisness who go over and above to accommodate their customers. Running a demolition buisness is very demanding but services offered by NWH make it a lot easier. Delighted to recommend NWH to anyone.
We have been using NWH for slightly over year and have found the service to be very good. They are very professional in their delivery and customer care. The waste reporting portal is also very detailed which helps our environmental targets.
From singing up the contract to delivering the bins everything is very simple and good service.
Good customer service.
We had trouble with our Trade Waste company constantly over charging us.
We decided to look for another company and found NWH. I would highly recommend this business, their customer service is second to none.
I required NWH group to provide 3 skip Lorrie’s to exchange 3 skips at set times every day and they organised that instantly and haven’t failed on their promise. That kind of service in the fast paced world of construction is incredibly important. The service has made a real impact to our site and long may it continue. The account manager delivered what we required and has shown professionalism in other areas of what we will require going forward
Always easy to deal with and go out their way to help on difficult projects and hard to reach sites. Gemma in sales support is my first stop when we need help and never lets me down
Another year signed up!
If you have "bin" thinking about it, just do it :-)
you have nothing (Finlay) Toulouse.
I scare myself with how clever I am sometimes hahaha!
Started using NWH about 6 months ago and couldn't be happier with the service. Not only did Finlay Tolouse make the swap over a simple process, he also saved us a lot of money compared to our previous provider!
Gemma Sim has been the contact I have used for my site at Lindean and both Gemma and the drivers have been helpful by being flexible with my delivery times as well as being very good on price
We have used the NWH group for many years and always been very impressed with their service and products. Recently Gemma has been absolutely brilliant in providing amazing customer service, always going above and beyond to accommodate our needs and working with us to ensure everything goes to plan. Her communication is 10/10 and always replies extremely quickly which makes it so much easier for us as a business. Thank you Gemma!
Easy to deal with, and always on time. Gemma is our account manager and is always on the ball.
Finlay was excellent in setting up the contract. Can’t thank him enough. The uplifts and services have been first class.
The transfer from our previous collector was seemless and the process was smoothly managed through Finlay Toulouse
Great customer service would highly recommend for your business!
Easy to deal with and waste collection are on time.
I start work with nhw almost 2 years and never had any issues and the sales Menager Finly is been the best he sorted every single issues many thanks
NWH offer a great service. Great response to skip changes and Gemma in particular was extremely efficient and helpful. Couldn’t ask for any more
NWH have provided a very efficient, friendly and professional service from start to finish. Siobhan has been our primary contact and has delivered a trouble free experience.

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