We bought a Nyxi air fryer which worked well for 6 months,we were very pleased with this machine which has french doors,unfortunately it stopped working,we got in touch with the suppliers who couldn... See more
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Review summary
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Easy to order. Good communication as to when it will be delivered. Packaged well. Lovely colour and padded lid. Lots of room inside. Would definitely recommend
Bought a Dual Air Fryer Oven in November 2025. It had an occasional issue (Very noisy internal fan), which over time worsened and eventually the fan noise was permanent. Contacted Nyxi (rep: Hotak) an... See more
Excellent service. My order was delivered within 24 hours. The products are first class. Good company to deal with and competitive prices. Thank you
Company details
Written by the company
Nyxi is an international home and lifestyle brand committed to designing practical, stylish, and affordable products that improve everyday living. We offer a wide range of modern household solutions across categories including Air & Climate, Kitchen Appliances, and Home Furniture, helping customers create comfortable, functional, and efficient living spaces. Our Air & Climate collection includes energy-efficient dehumidifiers, air circulation solutions, and home comfort products designed to improve indoor air quality and maintain a healthier home environment throughout the year. In our Kitchen range, we provide innovative appliances such as large-capacity air fryers, cooking essentials, and smart kitchen solutions that make preparing meals easier, faster, and healthier for busy households. Nyxi also offers carefully selected Home Furniture and storage solutions that combine modern aesthetics with practicality, helping customers maximise space and enhance their home décor. Every product is designed with a focus on reliability, usability, and value for money. At Nyxi, customer satisfaction is at the centre of everything we do. We are dedicated to providing dependable products, responsive customer support, and a seamless shopping experience from order to delivery. By continuously listening to customer feedback and improving our product range, we aim to deliver high-quality home essentials that customers can trust for everyday life.
Contact info
Unit 10, Bicester Road Industrial Estate Faraday Road , HP19 8RY, Aylesbury, United Kingdom
- 020 3878 3628
- info@nyxi.co.u.k
- nyxi.co.uk
4.5
Excellent
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Didn’t receive item
I ordered coat hangers and did not receive my item . Yodel were the carrier and I contacted yodel through the app with web help . They advised that failed attempt at delivery was made . Although I was in the house all day and had received another parcel for myself and one for a neighbour as well . If attempt at delivery was made why no card left ? . I was told they would deliver the next day fine I thought . It was getting late in afternoon the next day checked with yodel told out for delivery. Checked again later that evening as still not delivered told parcel still at depot . So it was never out for delivery. Told there was a hold back with delivery’s as very busy keep an eye on tracking number on app for update. I did this over the coming week and contacted yodel a further 3 times and each time told same thing problem with delivery’s keep an eye on tracking number for update . Next update was tried to deliver item on 22/7 and told Custer moved returned to sender 22/7 in England . So on the same day it was meant to have had attempted deliver in the morning in Scotland and by early afternoon it was sent back to and delivered to sender in the afternoon. How can this be it was never a attempt to deliver to my address or a card would have been left . Why the confusion of me moving house ? . That never happened I’m still here . Why tell me it’s out for delivery next day and it’s obviously not . Then problem with delivery as busy keep eye on updates . Such bad customer service as when I contacted nyxi all they kept saying is delivered. It’s been delivered but yes and delivered back to you as per yodel your carrier . So I paid for an item I never received and then lied to and treated with disrespect. So basically we’ve had your money let’s now sit back and laugh at you . TERRIBLE CUSTOMER SERVICE ABSOLUTELY TERRIBLE.
August 2, 2019
Unprompted review
Great company and helpful staff.
Bought a few scooters from Nyxi, the scooters are very impressive my son loves to ride his scooter. very fast and quick delivery. contacting Nyxi is very easy and they always reply to you very quickly if you have any concers. I was very happy the way Nyxi resolved my problem. I Would highly recommend them if any one would love to buy kids scooters. They are also available on wowcher. Great company and helpful staff.
June 18, 2019
Unprompted review
Great service and product
Scooter was delivered free and sooner than expected. Great value product. My daughter loves it.
May 4, 2019
Unprompted review
I ordered an hour glass for tea.
I ordered an hour glass for tea.
The sand doesn’t flow down when you turn it over... so it is totally unuseful.
May 1, 2019
Unprompted review
Good fast service
March 31, 2019
Unprompted review
White coat hangers
Ordered white coat hangers but some were damaged
Contacted seller who said would replace
Great service but only gave four stars because quality control was not up to standard
March 15, 2019
Unprompted review
Our items arrived on time and as…
Our items arrived on time and as described.
March 11, 2019
Unprompted review
Great service no issues whatsoever
March 9, 2019
Unprompted review
Really pleased with this service
Really pleased with this service. Quick, easy and no fuss. Delivery was prompt and goods were exactly as specified. Overall really good experience from start to finish.
February 28, 2019
Unprompted review
Excellent customer service.
December 28, 2018
Unprompted review
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