Best protein ever. Love everything about it. The only issue that there is some other flavours that NZ myprotein aren't providing. Sucknas vimto water protein. Date with caramel. Cerelak milk. Like mid... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery charge could be made free for orders above 50$

Reply from Nz Myprotein
It was easy to make the purchase online. The range of products is very good.

Reply from Nz Myprotein
sign up and get 10% off your first order. Signed up and there was no 10% off the order.

Reply from Nz Myprotein
the product (whey protein) itself is one of the best tasting i've tried. 5 stars. the delivery time to NZ though is a bit frustrating. when there are other aus based online retailers who deliver your items in only a few days

Reply from Nz Myprotein

Reply from Nz Myprotein
Logistics and order amendments are up hill task on your platform. Your process needs to be far more customer friendly. Bring in professionals to properly design your systems, because the mindset of “I know everything, I can do everything” is outdated. That belongs in a fool’s paradise, not in a sophisticated business echo system.

Reply from Nz Myprotein
The codes you had on were unbelievable - got a great deal which is ideal for us university students

Reply from Nz Myprotein
I’ve been ordering Myprotein for several years now and I really love it.
However, I remember there used to be a wide variety of flavors to choose from, and it was always fun to try something new each time. These days, the options feel quite limited, which is a bit disappointing.
If the reduced selection was the same across all countries, I would understand, but after checking other Myprotein websites, I noticed they still offer many more options compared to New Zealand. I understand the NZ market may be smaller, but I wanted to leave this review to share my thoughts.
Matcha flavor in particular was absolutely amazing, and I’m really sad it’s no longer available. I truly hope it comes back in stock someday.

Reply from Nz Myprotein
Extremely delicious chocolate and vanilla flavours at an excellent price on special.

Reply from Nz Myprotein
Didn't realise the delivery time would of been so long.

Reply from Nz Myprotein
One thing was not right website was showing 5 kg protein got shipping free bit i had to pay 9.99$ for shipping.

Reply from Nz Myprotein
I do not understand why some companies want a password before allowing purchases
As I am paying before you send the product it's the same as going to a health food shop , I pay for the product and are on my way NO password wanted or necessary
The only reason I could continue with my purchase you had the option of "guest "

Reply from Nz Myprotein

Reply from Nz Myprotein
Easy enough to order. Flavoring tastes good. Can we get raspberry and the chocolate peanut butter one in new Zealand.

Reply from Nz Myprotein
UPDATE: My Protein got directly in touch with me and explained the reason for the non-discount and have credited a 10% discount for future purchases. I couldn't reply to the email to say thanks, so if you're reading this review update,"thanks!" It would be great in such situations if there could be a pop-up that explains the reason why a discount can't be applied. (original review: Hi there, I'm happy with the product. And I might be wrong here but when I went on the site it said that if I signed up I'd get 10% off. I did that, but couldn't see any way to get the 10% off. Perhaps I've signed up in the past? Or perhaps there's another reason. Anyway, would be great to have that explained when I signed up, so I don't feel like I've been misled and there's a reason why the 10% didn't happen. Thanks)

Reply from Nz Myprotein
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.