Nz Myprotein Reviews 872

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, often describing the protein as the best they've tried and highlighting its delicious range of flavors. Many appreciate the fair and genuine pricing, especially when products are on special, finding them to be great value for money. The online ordering process is frequently noted as easy and straightforward, with prompt feedback and updates on delivery progress. However, some people were dissatisfied with the delivery service, citing delays, long waiting times, and issues with orders arriving damaged or with spilled contents. There were also mentions of limited flavor options compared to previous selections and difficulties with order amendments or incorrect items being sent.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the quality and taste of protein powders,... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be at a good or... See more

Quality

Customers generally express high satisfaction with the quality of products, particularly praising the vegan... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick and instant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Best protein ever. Love everything about it. The only issue that there is some other flavours that NZ myprotein aren't providing. Sucknas vimto water protein. Date with caramel. Cerelak milk. Like mid... See more

Company replied

Rated 5 out of 5 stars

Easy online ordering, with prompt feedback and updates on delivery progress. Great quality product in a delicious range of flavours - I have been using the protein powder for over a year now - still l... See more

Company replied

Rated 5 out of 5 stars

Very happy with our first order of unflavoured collagen protein powder. Now have ordered whey isolate unflavoured and hoping for a good product once again. Probably once of the best value for money su... See more

Company replied

Rated 5 out of 5 stars

the product (whey protein) itself is one of the best tasting i've tried. 5 stars. the delivery time to NZ though is a bit frustrating. when there are other aus based online retailers who deliver your... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

872 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It’s good but not much effective as…

It’s good but not much effective as others

July 16, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 5 out of 5 stars

Great job with the team

Great job with the team

August 2, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Great service and super quick delivery.

Great service and super quick delivery. Very happy customer.

July 31, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

all nice shopping

July 27, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

I love the clear whey protein orange…

I love the clear whey protein orange mango . It doesn’t give me any issues like other whey protein.easy to drink n digest .

July 23, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 3 out of 5 stars

Reasonable but could be cheaper

Ordering was fine and it was easy enough to find what I was looking for but I think the prices could have been better.

I would never spend the "Full price" quoted on the product. The discounted price seemed more like the real price and not a "sale" at all.

July 21, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 4 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 5 out of 5 stars

Great Product

I was suggested to try a product which I loved.
I bought/ordered my own immediately

July 10, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 4 out of 5 stars

Good quality protein at genuine price

Good quality protein at genuine price

July 7, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 5 out of 5 stars

MYPROTEIN brand is a very well-known…

MYPROTEIN brand is a very well-known brand in the fitness industry. I love the taste of its protein. They provide very good discount on their products. Thanks, team MYPROTEIN.

July 7, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Love the products and great prices

Love the products and great prices. Fast delivery even to NZ . Cheers

July 3, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Website easy to use as always

Website easy to use as always

June 27, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 4 out of 5 stars

Website easy with good price on product…

Website easy with good price on product purchased. Just thought shipping was a little expensive for what I purchased.

June 23, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars

Great discounts

Great discounts, loving the easyness

June 21, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Sam

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase

June 16, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Easy to use website and ordering…

Easy to use website and ordering process.

June 15, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 1 out of 5 stars

Not cool

I asked for no marketing emails. This is a marketing email.

EDIT: And then followed up with a lazy auto-reply. Nice.

May 28, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars

Good communication regarding delivery…

Good communication regarding delivery of product.

May 26, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 3 out of 5 stars

It's good that there are many options…

It's good that there are many options and they're not expensive. Previously, there was a hole in the bag and the protein was scattered in the mail box, so I sent an email, but there was no kind response such as an exchange. Also, it takes almost a month from ordering to receiving the product.

May 22, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 4 out of 5 stars

THE DRAWBACK IS THAT I NEED TO REMIND…

THE DRAWBACK IS THAT I NEED TO REMIND THEM TO REFUND THE SHIPPING FEE EVERY TIME. :(

OTHER THAN THAT THE QUALITY IS AWESOME WHAT I CAN TRUST.

May 15, 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look