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New Zealand Seniors Reviews 

26
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The call taker was excellent at explaining everything to me.He answered all my questions and everything was pretty straight forward. I only required a small life policy, there was no pressure to inc... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from a gentleman named Jackie was excellent. He was clear, concise, friendly and thorough. Thank you Jackie, you made the process easy and it was a pleasure to talk wit... See more

Company replied

Rated 5 out of 5 stars

I was watching a series on my phone when a ad come on about NZ Senior insurance especially when it said low cost which won me over, I was happy the fortnightly amount came out the next day and I’m wai... See more

Company replied

Company details

  1. Funeral Insurance Company
  2. Insurance Agency
  3. Life Insurance Agency

About New Zealand Seniors

Written by the company

At New Zealand Seniors, we help Kiwis over 50 protect what matters most with simple life insurance and funeral insurance designed for this stage of life.

We believe insurance should be easy to understand, affordable, and there when your family needs it most. That’s why New Zealanders trust us for straightforward cover and friendly service that puts you first.

Whether you’re planning ahead, helping protect your loved ones financially, or preparing for unexpected moments, New Zealand Seniors is here to help you feel more confident about the future.

Read real New Zealand Seniors reviews and see why so many over 50s choose us for trusted life and funeral insurance in New Zealand.


Contact info

Insurance for over 50s

Explore how our insurance products can help protect what matters most.

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.6

All reviews

(26)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jane was exceptional

Jane was exceptional. All explanations were clear and easy to understand

August 11, 2026
New Zealand Seniors logo

Reply from New Zealand Seniors

Hi Jennifer,
Thank you for your lovely feedback! We’re so pleased to hear Jane provided exceptional service and made everything clear and easy to understand.
Kind regards,
Alisa

Rated 5 out of 5 stars

Great

Great! Customer Service,easy on the ears didn't feel awkward through the course of questioning

August 10, 2026
New Zealand Seniors logo

Reply from New Zealand Seniors

Hi Brian,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.

Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.

Kind regards,
Scott

Rated 5 out of 5 stars
New Zealand Seniors logo

Reply from New Zealand Seniors

Hi Leslie,
We are happy to hear of the great service that you received when speaking with our team member.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Rated 5 out of 5 stars

Well presented

Well presented, clear information & instructions, very professional

August 6, 2026
New Zealand Seniors logo

Reply from New Zealand Seniors

Hi Les,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Rated 5 out of 5 stars
New Zealand Seniors logo

Reply from New Zealand Seniors

Hi Beverly,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Alisa

Rated 5 out of 5 stars

Easy process

Great phone mannerism, clear and concise info. Easy to follow process

August 7, 2026
New Zealand Seniors logo

Reply from New Zealand Seniors

Hi there,
We are happy to hear of the great service that you received when speaking with our team member.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

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