Oakleysgardenmachinery Reviews 

712
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, noting how easy it is to order and pay for items, and appreciate being kept informed about their order's progress. Many people received their items on time or even quicker than expected. Reviewers also found products accurately described and delivered in good condition, contributing to a positive overall experience. However, some customers also noted issues with delivery, experiencing very slow service or items not being delivered at all. A few other people felt that delivery charges were excessive, with some instances of overcharging or postage costs exceeding the item's value.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery service, with many praising quick and prompt deliveries,... See more

Product

Consumers find product experiences to be ambiguous, with some reporting satisfaction with accurate... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpful and quick responses to email... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The crankshaft was delivered on time. However, the crankshaft was not the correct item. There was a refund for the crankshaft with no quibbles. The staff went out of their way to make contact with the... See more

Rated 5 out of 5 stars

Very helpful and quick to answer email enquiry. Advised on correct part number needed, easy to order and pay for, and was received next day delivery. Highly recommended.


Company details

  1. Home & Garden

Written by the company

Oakley's is a leading supplier of garden machinery & equipment. We sell all top brands with an excellent service & parts department. Fast UK delivery.


Contact info

4.2

Great

TrustScore 4 out of 5

712 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(712)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Delivery was terrible I’ve waited weeks…

Delivery was terrible I’ve waited weeks for a small spring that could have been sent in the post rather than by an expensive courier. Only having one option for delivery is ridiculous. Will. Look elsewhere next time I need parts. 🤬

February 14, 2025
Rated 5 out of 5 stars

Easy to order & good service

Ordered STIHL hand held vacuum cleaner which was on offer at a competitive price .. easy to navigate website and to order .. arrived within a few days following winter storms .. pleased with service

January 22, 2025

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