Very slow delivery
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Company details
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Oakley's is a leading supplier of garden machinery & equipment. We sell all top brands with an excellent service & parts department. Fast UK delivery.
Contact info
United Kingdom
- oakleysgardenmachinery.co.uk
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Very helpful and part arrived within specified time.
Very helpful when I rang to check I had the right part. Came within the specified time. Now working and very happy to be able to get on.
Excellent service
Excellent service, getting parts another centre couldn't supply as quickly.
Good service
Good service, good price and kept up to date with delivery can’t ask for more than that.👍
needed chain link ordered it …
needed chain link ordered it received it no problems all fitted . mower working
Mower batteries
Very good at answering emails promptly, and giving helpful replies.
Tried to buy a mower battery at reduced price - £59. Mower takes two batteries. Turned out there was only one at this price. A second one would cost me £79. The going rate for these batteries is £72. Postage would cost £12 (!!!!!??). No sale. Cheaper to buy elsewhere.
All good
Parts arrived in good time and were well packaged. Parts are genuine manufacturer parts and fit well.
Delivered on time
Super fast and efficient delivery
Super fast and efficient delivery, we couldn’t find the product available for next day delivery anywhere else! Thank you
Great service will buy again
Amazing service.Contacted them Thursday for mower fuel,it was delivered Friday.
Thank you Oakley staff.
Ordering, price and delivery were good
It was easy to order the parts online, they were reasonably priced in comparison with other sellers and came in an acceptable delivery time.
£650 battery lawnmower still under…
£650 battery lawnmower still under warranty, 1 battery has packed up, was told they will have to go back to manufacture, consumer act says they should replace the battery and then deal with manufacturer, still no working lawnmower. Will not use this company again.I could source and get delivered this battery the next day, dragging their heels, ???
Good selection of products at a decent price
Over priced postage
Over priced postage, massive delays in despatch. No communication to inform of any issues.
Good product
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