Oaktree Garden Centre Reviews 

2,100
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service and excellent communication throughout the ordering process, noting how simple it was to place orders. Many people found the products to be of good quality, exactly as described, and offered at very competitive prices. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly or even earlier than expected. Reviewers also appreciate the helpfulness of the delivery teams and drivers, who often go out of their way to assist with placement. Overall, consumers are very satisfied with their purchases and the seamless experience provided.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the quick and efficient... See more

Product

Customers consistently note positive experiences with product quality, describing items as good quality,... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the very good and... See more

Order

Consumers find order to be a positive experience, with many reviewers highlighting the straightforward online... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and speed from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality product. Tilting Sun umbrella with granite base. Good information regarding weight of stand needed for size of umbrella. Efficient up to date information about delivery.

Rated 5 out of 5 stars

We have ordered and purchased several items recently including three large established maples and a Ketler Parasol. The plants are excellent and arrived in wonderful condition. The delivery of the par... See more

Rated 5 out of 5 stars

Great service. Communication was excellent with a phone call to confirm order and dispatch. Delivery arrived as expected and driver was very helpful. Very quick service too, and the price of the pr... See more

Rated 5 out of 5 stars

Great price, efficient service very pleased with the product. Delivered by a really helpful gentleman. One picky thing is lack of communication from Oaktree after initial order confirmation to arrangi... See more



Company details

  1. Garden Furniture Shop
  2. Furniture Store
  3. Garden Center
  4. Grill Store

Written by the company

Oaktree Garden Centre: Your Green Oasis 🌿🌼 Discover the ultimate destination for outdoor living! Whether you’re an amateur gardener or a seasoned pro, we’ve got you covered. Here’s why Oaktree is your ideal choice: Largest Showroom: Explore the UK’s largest Garden Furniture & BBQ showroom. From elegant dining sets to cosy loungers, find the perfect pieces for your outdoor haven. Expert Horticultural Advice: Our own nursery team offers acres of plants and expert horticultural advice. Cultivate your green dreams with confidence. Family-Run Excellence: Oaktree is more than a business—it’s a family legacy. We’re conveniently located in Berkshire between Bracknell and Ascot, making us easily accessible from across the south and London. Transform your outdoor space with Oaktree. Your garden awaits!

Oaktree Garden Centre

Written by the company

Garden Furniture & BBQ Price Commitment
Bringing you the lowest online prices Everyone wants a bargain, great service and speedy delivery! If you are looking to buy new garden furniture or the latest gas BBQ at the lowest price possible talk to us. We always do our best to bring cheap online prices to you while offering you the service and back up you would expect from a large family run garden centre and nursery.
Seen It Cheaper
Just give us a call on 01344 578333

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,100)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service throughout!

Excellent service. Placed the order and received a confirmation email. The following day had a phone call to arrange delivery. The furniture was delivered 2 days later, the driver called ahead, was on time and very helpful. Everything was well packaged. Would definitely recommend this company, everything was seamless from placing the order to taking delivery.

April 15, 2025
Rated 5 out of 5 stars

Great prices and fantastic service

Great prices and fantastic service.
I ordered charcoal BBQ equipment from them, including some incorrect items, but they were very helpful and offered various solutions to my problems.

April 15, 2025
Rated 5 out of 5 stars

Excellent

Fast delivery. Delivery excellent called me to keep me updated on time of arrival.
Love my kettler garden furniture

April 15, 2025
Rated 5 out of 5 stars

Helpful staff

I needed some telephone support and they were prompt to answer and very helpful.

The BBQ I ordered arrived on time and as advertised.

April 10, 2025
Rated 5 out of 5 stars

Fantastic Service

Wow, very impressive!

Ordered a BBQ from Oaktree at a more than fair price and they even included some free accessories. I was kept up to date throughout the process and was even given a call to check that the prospective delivery date would work for us.

Very polite and friendly on the phone when I called in to make a query. The delivery driver was nothing short of excellent, a really jovial and friendly guy who helped me get the box round the back with great respect for the property. He's genuinely a credit to the company!

Very impressed with Oaktree Garden Centre on this order and I'll most certainly be recommending you in the future, thank you!

April 10, 2025
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Received a phone call a couple of days after ordering as promised to organise delivery on a day of my choice. Delivery company sent confirmation with a time slot. Delighted with my furniture.

April 7, 2025
Rated 5 out of 5 stars

Great company to order through

Great company to order through. Perfect service and table very easy to assemble! Personal phone call to arrange delivery and courier was extremely helpful and professional but friendly thank you

April 3, 2025
Rated 5 out of 5 stars

Good quick service,initially sent the…

Good quick service,initially sent the wrong cover but to their credit i was sent a replacement within a day or so and the wrong one picked up.
Friendly staff and value for money .very apologetic for their mistake and situation resolved..

Would definitely recommend.

March 27, 2025
Rated 5 out of 5 stars

I ordered my patio set on line AND had…

I ordered my patio set on line AND had a response (phone call) within the hour to arrange delivery Took delivery off it yesterday Driver had set off at 4am and was delivered it just before 9am (phoned me when he was 30mins away) When he arrive What a nice man declined a cup of tea (Yorkshire Hospitality)unloaded my patio set right onto the patio Nothing too much trouble And then he was away on his next delivery
This firm have been a real pleasure and I would have no hesitation in recommending them Do not normally do reviews But thought this company deserved onec

March 24, 2025
Rated 3 out of 5 stars

Sofa set delivery issues

Ordered our new sofa set online with no issues with website. However trying to find out exact day of delivery was a little troublesome. Took a while before we could actually speak to someone on the phone to arrange delivery slot. To cut a long story short we were originally told it would be on Thursday then we were told it was going to be on Friday. On Thursday our new sofa set arrived earlier than planned. Happy days. However on Friday another sofa set arrived which we had to refuse. Overall experience was a little frustrating.

March 28, 2025
Rated 4 out of 5 stars

Ordered a bird feeder

Ordered a bird feeder, but was disappointed that I was given no tracking or information about when it would be delivered, it arrived after a week and I’m pleased with it

March 13, 2025

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