Oaseas Reviews 

176
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

One article I've ordered did not come, and another article came in the wrong size. I have tried to call you, nobody answered the phone. I have written an e-mail with the picture and the order number... See more

Rated 4 out of 5 stars

the delivery was super fast! literally within one day!! the package was nice and the personalized letter cute! But was not sure why you chose plastic packaging as a sustainable brand, and even thou... See more

Rated 5 out of 5 stars

I've been waiting for a long time to be able to easily purchase sustainable fashion online here in Switzerland (without having to pay all the expensive taxes), so Oaseas is simply the perfect websit... See more

Company replied

Rated 3 out of 5 stars

I like the jacket I ordered very much. I wrote two emails to ovaseas because i had a question regarding my order and i never heard back from them. Of course I could have called, but If you provide yo... See more

Company details

  1. Women's Clothing Store

Written by the company

Sustainable fashion e-commerce platform. Feel good about what you wear.


Contact info

3.1

Average

TrustScore 3 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(176)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy, fast and friendly

I ordered some Girlfriend Collective Shorts. The ordering process was very easy, the delivery super fast and I also got a hand-written note in my package. Very very pleased!:)

April 30, 2021
Rated 5 out of 5 stars

Lovely shopping experience

My order was delivered really quickly. The products were packed really carefully and I received a lovely hand-written postcard explaning the beneficials for the environment, that the purchase had made. I also had contact with the customer service, which was really kind, friendly and very solution-oriented.

April 12, 2021
Rated 5 out of 5 stars

Can only recommend! 🌟

Nice reseller of the brands and supporting a great cause! What I really enjoyed was the little handwritten card. Not only cool products but also an amazing brand itself.

April 12, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service, received the package really quickly, with a handwritten letter! Unfortunately, the shoes didn’t fit. But the process to return the package was really efficient!

April 9, 2021
Rated 5 out of 5 stars

awesome!

good products, excellent costumer services, easy to return things. love this shop!

April 4, 2021
Rated 5 out of 5 stars

I am very fulfilling my purchase :)

I enjoyed buying stuff from Oaseas. I was looking for legging made of recycling materials with pockets. When I ordered I had a problem choosing the item, but the customer support was quick and friendly to respond.
In addition, the item was really great quality, I guess it is the best legging I have ever bought, and I am very satisfied overall.

March 24, 2021
Rated 5 out of 5 stars

Great experience

Great packaging (bought the Lia boots) and had the most express shipping I could imagine! Would definitely recommend. Keep up the great work!

March 20, 2021
Rated 4 out of 5 stars

the delivery was super fast

the delivery was super fast! literally within one day!!
the package was nice and the personalized letter cute! But was not sure why you chose plastic packaging as a sustainable brand, and even though the card was cute - I hope it's just for first time orders... otherwise those would also be wasted resources in my opinion...

I'm now checking on how the returns work - not super easy but quite convenient :)

March 17, 2021
Rated 5 out of 5 stars

Excellent

Excellent, fast delivery (following day). They even wrote me a handwritten letter to thank me for my purchase !

March 16, 2021
Rated 5 out of 5 stars

Couldn’t recommend more

You did fantastically well, from the customer experience on your website, the product selection to the customer service and ease of returns. Kudos!

March 13, 2021
Rated 3 out of 5 stars

Unnecessary plastic packaging but otherwise a good experience

My package arrived promptly and even included a cute hand-written card. I definitely can't complain in relation to quality and service - thanks Oaseas! However the two items that I bought were wrapped in plastic, which was really disappointing considering I had specifically made an effort to buy items that used recycled materials. There's even "plastic free" branding on the side of the Oaseas box so receiving the clothes individually wrapped in unnecessary plastic packaging was frustrating to say the least!

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect for buying sustainable fashion in Switzerland

I've been waiting for a long time to be able to easily purchase sustainable fashion online here in Switzerland (without having to pay all the expensive taxes), so Oaseas is simply the perfect website for me! Also it is really nice to get the personalised handwritten note :) When I will need to buy something again, I will surely come back!

Ho aspettato a lungo di poter comperare facilmente vestiti online qui in Svizzera (senza dover pagare le costose tasse di importazione), quindi Oaseas è semplicemente il sito perfetto per me! In più il bigliettino scritto a mano allegato al pacco è davvero carino :) Quando mi servirà ancora qualcosa, tornerò sicuramente a visitare il sito!

March 11, 2021
Oaseas logo

Reply from Oaseas

Gentilissima Prisca,

Grazie di cuore per il suo feedback! Ce la stiamo mettendo tutta per riuscire a superare le aspettative dei nostri clienti.

Cari Saluti,
OASEAS TEAM

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look