Ordered those fishing magnets but never received them. Says they were delivered and mailman said he never got a package for me on that date.
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See what reviewers are saying
My parcel got lost in the post and the Royal Mail were completely unhelpful. As soon as I messaged oasis through their WhatsApp chat they were super helpful and the issue was resolved quickly, as I wa... See more
Ordered a kimono for my daughter. They did not give me the stated discount for downloading their app and now I am unable the generate a return label to return to them (at my expense). I live in the... See more
Every query regarding e-mails to telephonic conversations 10/10! Constantly prompt effected responses. Many thanks to Georgina,Ryan,Simon and Jonathan,what one POWER team that I utterly loved dea... See more
Ordered those fishing magnets but never…
Ordered those fishing magnets but never received them. Says they were delivered and mailman said he never got a package for me on that date.
They won't let you leave reviews if…
They won't let you leave reviews if they aren't good.
Oasis is a New Fav'!!💚🔥🍀💨The herb
Oasis is a New Fav'!!💚🔥🍀💨The herb, and BudTenders are Top Shelf.!🏆🌟
SCAM
They claim to have a warranty on your home which is bogus and then want you to renew. They can't answer any questions about the fictitious warranty when probed and hang up on you when the scam starts to fail.
Helpful
My refund wasn’t processed but I contacted the team and Lauren was very quick and helpful at getting my refund sorted. Thank you!
My order was lost in transit and this…
My order was lost in transit and this was resolved immediately with a full refund. Raja was quick to respond, friendly and polite.
The customer service team were…
The customer service team were apologetic about the damaged item and were understanding and accommodating as to a solution
I had issue with item missing which was…
I had issue with item missing which was investigated and replaced swiftly number of advisers help. Thank you so much am very happy with service I received. Thank you guys Juniena, Ethan, Ansa, Wayne on Twitter and Greziel
Great service
Thanks so much to Micah in customer support for helping me out today, great service!
Return - great service
Had a really great service from Nova.
He was very helpful with my return purchase. A step by step guide, very quick on the text message service.
Great text message service answering…
Great text message service answering (from a human) my question out of hours. Lovely, personable and efficient
Always friendly and prompt service from…
Always friendly and prompt service from Oasis. Thank you to Lowie and Ethel.
I was refunded for incorrect item
I was refunded for incorrect item. Messsaged them snd was resolved immediately. Ezzamime assisted.
Needed to return item and deleted email…
Needed to return item and deleted email with order number on ! I contacted oasis via Instagram and was solved in no time ! Item in the post on way back now !
I also used the email service for oasis but Instagram was much quicker
Great customer service from Julie
I got in touch with Customer Service via Apple Message because an item was missing from my order.
Julie picked up my message and resolved it in a prompt and fantastic manner. Great service.
Lack of response from customer service
Ordered a kimono for my daughter. They did not give me the stated discount for downloading their app and now I am unable the generate a return label to return to them (at my expense). I live in the UK and will willingly pay just to send this item back to them but they are making it impossible to do. Buyer beware!!
Nova was incredibly helpful and nice
Nova was incredibly helpful and nice. Thank you!
Excellent Customer Service and more...
Every query regarding e-mails to telephonic conversations 10/10! Constantly prompt effected responses.
Many thanks to Georgina,Ryan,Simon and Jonathan,what one POWER team that I utterly loved dealing with!
They all extremely polite, professional and efficient.
So passionate about their work and I can ONLY recommend Oasis!
EXCELLENT CUSTOMER SERVICE !!
Thank you ALL once again!!!!!!!!
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