occhiali24.it Reviews 4,596

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I brought my glasses to be repaired (insured) and after almost THREE MONTHS I'm still waiting for them to get back to me. They promised a prompt service. The shop is OTTICA BOTTARO in Turin. I was a r... See more

Rated 5 out of 5 stars

Consigliatissimo, visita molto professionale e gratuita, buona scelta di montature e prezzi eccezionali... Ho portato anche mio papà e mio zio, lo consiglio vivamente a tutti. Highly recommended,... See more

Rated 1 out of 5 stars

I’m waiting for 1.5 month for my glasses. Im the store at Monza they always come out with a new excuse. There’s not customer service to speak with. At this point I’m about to lose €400 of the fram... See more

Rated 1 out of 5 stars

The product they offer is good and cheap. I had. bad experience with the invoicing process. They provided to me an invoice without number and they use as a date the delivery date to the shop not the d... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Se stai cercando degli occhiali da vista economici senza per questo rinunciare alla qualità, non puoi perdere le nostre offerte! Lenti personalizzate a basso costo!


Contact info

1.9

Poor

TrustScore 2 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent experience

Excellent experience! I was immediately contacted by the customer service and I set the appointment date. The optician was very kind, knowledgeable and provided me with all answers. Excellent service! I am really satisfied!

April 25, 2021
Unprompted review
Rated 5 out of 5 stars

INV-IT-2100035400-E

INV-IT-2100035400-E
Ho scoperto Occhiali24 tramite pubblicità, all'inizio ero diffidente però ho visto che era affiliato ad alcuni ottici della mia città e così ho prenotato una consulenza. Il ragazzo del negozio è stato esauriente e mi sono convinta ad acquistare. Hanno una vasta scelta (non pensavo fossero così tante le montature) e il prezzo penso sia imbattibile considerando che è un 1+1.

ENG
I discovered Occhiali24 through advertising, at first I was suspicious but I saw that he was affiliated with some opticians in my city and so I booked a consultation. The guy from the shop was thorough and convinced me to buy. They have a wide choice (I didn't think there were so many frames) and the price I think is unbeatable considering it's a 1 + 1.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

I had a very good experience

Recipt n. 1849
I had a very good experience about 20 days ago. Both the people at the shop were extremely nice and helpful. Due to the COVID19 situation I haven't receive my glasses yet, but they told me that from the very first moment, and because I am not in a hurry it isn't a problem at all. I got the Christmas offer of 2 pairs of progressive glasses for 109 Euros which I apreciate a lot, but I decided to upgrade them and I am sure I will be happy with my purchase. Thank you!

December 24, 2020
Unprompted review
Rated 4 out of 5 stars

nice opportunity

For my first progressive glasses I didn't want to spend too much. I am satisfied by both product and optician. Wide choise of frames.

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

Top glasses

Very satisfied, skilled optician, and top courtesy. I’ll recommend to everyone

November 17, 2020
Unprompted review
Rated 1 out of 5 stars

from bad to worse

I withdraw the glasses, the lenses do not stay in place, I come and go several times, in the end (to take them apart you have to break the glasses), they glue the lenses, crooked, I see "lonely and bad" at the medium distance. They are scandalous, zero professionalism. Just cash out.

October 18, 2020
Unprompted review
Rated 4 out of 5 stars

Nice opportunity

I am satisfied of this opportunity. Cheap and profesional and very good service. I already share my experience with a friend as she may be interested in the next future.
Now I am simply waiting for to receiving the official invoice for tax deduction.

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

good quality of lenses, excellent service and advice, exceptional value for money. Imerio

September 1, 2020
Unprompted review

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