occhiali24.it Reviews 4,596

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I brought my glasses to be repaired (insured) and after almost THREE MONTHS I'm still waiting for them to get back to me. They promised a prompt service. The shop is OTTICA BOTTARO in Turin. I was a r... See more

Rated 5 out of 5 stars

Consigliatissimo, visita molto professionale e gratuita, buona scelta di montature e prezzi eccezionali... Ho portato anche mio papà e mio zio, lo consiglio vivamente a tutti. Highly recommended,... See more

Rated 1 out of 5 stars

I’m waiting for 1.5 month for my glasses. Im the store at Monza they always come out with a new excuse. There’s not customer service to speak with. At this point I’m about to lose €400 of the fram... See more

Rated 1 out of 5 stars

The product they offer is good and cheap. I had. bad experience with the invoicing process. They provided to me an invoice without number and they use as a date the delivery date to the shop not the d... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Se stai cercando degli occhiali da vista economici senza per questo rinunciare alla qualità, non puoi perdere le nostre offerte! Lenti personalizzate a basso costo!


Contact info

1.9

Poor

TrustScore 2 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

INV-EN-2000019488-E

INV-EN-2000019488-E
INV-EN-2000019488-E
I am very happy with the optician's service. Kind, patient and professional. I am getting along very well with progressive lenses. The frame suits me very well, also of the success between friends and relatives. I am so satisfied that I am recommending you to relatives and friends. Sorry for my bad English

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Invoice INV-IT-000008835_E I bought a…

Invoice INV-IT-000008835_E I bought a pair of glasses with progressive lenses after I saw an ad online: I was in need to renew the item. I have to say that all was done quickly and smoothly: finding a local optical shop, vision screening and ordering. I was informed that lenses were made in Germany and I got my glasses in 2 weeks, a time more less equal like ordering at shop in traditional manner. Lenses are good, there was a wide choice for frames and optician gave good help in final choice. So all ok, not to forget price is very competitive.

March 3, 2020
Unprompted review
Rated 3 out of 5 stars

Unfortunately

Unfortunately, I have been told that glasses could be delivered in 20 days, and I need it before. I hope to have another opportunity to test your glasses

March 3, 2020
Unprompted review
occhiali24.it logo

Reply from occhiali24.it

Thanks, Danilo for yr. comment

Rated 5 out of 5 stars

The product is perfect

The product is perfect, service is fast and the sellers have been incredibly nice and helpful.

The only 'problem' is just that I'm still waiting for my invoice, but this is a problem due to new fiscal procedure in Italy.

February 6, 2020
Unprompted review
Rated 4 out of 5 stars

Occhiali 24 in Ravenna

Receipt no. 0999

The optician was very kind and examined my sight very carefully . My spectacles are comfortable and the price convenient

February 5, 2020
Unprompted review
Rated 4 out of 5 stars

Good service

Good service. I have, after 2 weeks, my progressive lenses. It's difficult to get used to. Hope I'll understand how to use it. The optician was ok. The price was right. I'm satisfied. Thanks

December 30, 2019
Unprompted review
Rated 2 out of 5 stars

Good deal

INV-IT-1900077615-E 18/11/2019
I chose 2 pair of glasses. Good quality, good price. I had the in roughly two weeks. I recommend

November 20, 2019
Unprompted review

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