Octopus Legacy Reviews 

3,348
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to make complex processes easy to understand. People often felt at ease, appreciating the friendly and patient approach of the advisors, who provided clear explanations. The service is frequently described as excellent, with many highlighting a smooth, stress-free user experience. Reviewers appreciated the advisors' deep knowledge and tailored advice, noting they never felt pressured into decisions. This comprehensive support contributed to a sense of peace of mind for customers.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, helpfulness, and ability to... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the professionalism and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, stress-free, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Response time

Customers consistently note ambiguous experiences with response times, with some reporting difficulties... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Geri was absolutely great making a will can be very stressful and emotional Geri made it so easy she has such a lovely way of helping you talking to you with such professionalism. We both felt Geri h... See more

Rated 5 out of 5 stars

I am extremely satisfied with the service I received on July 10 2026. The consultant, Hardeep Gokani, was well prepared and organised and able to answer all my queries on the delicate matter of my Wi... See more

Rated 5 out of 5 stars

Friendly and very competent adviser Guided us through the process of making a will . What is expected of the executors which wasn't as straightforward as we first thought, So did go for the packa... See more

Rated 5 out of 5 stars

Neil made us feel very relaxed throughout the whole process. Everything was explained clearly to us. He explained the benefits of changing the executors to our children rather than sisters and also t... See more


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

Octopus Legacy, formerly known as Guardian Angel, is the place to plan for death and find support after a loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something much more human. Share more than money: leave voice notes, music, recipes and videos. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it. We know the difference a good plan makes, and what it’s like when there isn’t one. Death can come between us, leave mess, legal fees, frustration. But it can also connect us. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We’re here to make that world happen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,348)

2,175 reviews in the last 12 months

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Rated 5 out of 5 stars

Estate Planning

We recently had Kylee Daniels visit our home to help us with our estate planning, and the entire experience was outstanding. Discussing these matters can often feel daunting and overwhelming, but Kylee’s highly personable and sympathetic approach immediately put us at ease.

She was incredibly helpful, patient, and took the time to explain every option clearly without any confusing legal jargon. It was obvious they genuinely cared about finding the best path forward for our family. If you are looking for an estate planning consultant who combines top-tier professionalism with true empathy and warmth, look no further than Kylee.

July 15, 2026
Rated 5 out of 5 stars

Great home service

Home meeting, Regina put me at ease. She was very informative and explained the whole process to me and answered any concerns I had. I am very satisfied with the consultation and wouldn't hesitate to recommend the service to others. Thank you.

July 16, 2026
Rated 5 out of 5 stars

I found the agent you sent to write

I found the agent you sent to write. My will so helpful. There wasn't one question I asked her that she couldn't answer.\n She was so knowledgeable and I felt I trusted her. Which is the main thing when writing out of will? This person listened to what I was saying without interrupting, and it gave me clear guidance on what to do next.\n I like the 2 booklists that she gave me. One on the premier package to secure your legacy, protect your family, guidance and support and the other book that your lasting pair of attorney something I never got from my last solicitor excellent work, excellent person first class service. That's from a person who worked for British Airways for 54 years, handling the public

July 16, 2026
Rated 5 out of 5 stars

It was really easy to arrange a house…

It was really easy to arrange a house visit, the advisor was extremely knowledgeable and made an overwhelming task very manageable. They clearly explained all of the legal terminology and the pricing structure was transparent and comprehensive.

July 16, 2026
Rated 5 out of 5 stars

Ashley was very professional nothing…

Ashley was very professional nothing was too much trouble. He fully explained everything to my mum and put her at her ease. Brilliant communication from the company. Really reasonable price would highly recommend.

July 16, 2026
Rated 5 out of 5 stars

Mum can relax all taken care of

Friendly and very competent adviser
Guided us through the process of making a will .
What is expected of the executors which wasn't as straightforward as we first thought,
So did go for the package from legacy.
All in all great service

July 16, 2026
Rated 5 out of 5 stars

Zara was fab

Zara was fab. The appointment went so quickly. She was really informative, personable and considering it’s quite a dry subject to discuss made the appointment easy to understand and entertaining. Would highly recommend.

July 15, 2026

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