Octopus Legacy Reviews

3,351

•

4.9

Legal Services

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Review summary

Created with AI, based on recent reviews

Evaluating 2,132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to make complex processes easy to understand. People often felt at ease, appreciating the friendly and patient approach of the advisors, who provided clear explanations. The service is frequently described as excellent, with many highlighting a smooth, stress-free user experience. Reviewers appreciated the advisors' deep knowledge and tailored advice, noting they never felt pressured into decisions. This comprehensive support contributed to a sense of peace of mind for customers.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, helpfulness, and ability to... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the professionalism and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, stress-free, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Response time

Customers consistently note ambiguous experiences with response times, with some reporting difficulties... See more

Reviews shaping this summary

Geri was absolutely great making a will can be very stressful and emotional Geri made it so easy she has such a lovely way of helping you talking to you with such professionalism. We both felt Geri h... See more

I am extremely satisfied with the service I received on July 10 2026. The consultant, Hardeep Gokani, was well prepared and organised and able to answer all my queries on the delicate matter of my Wi... See more

Friendly and very competent adviser Guided us through the process of making a will . What is expected of the executors which wasn't as straightforward as we first thought, So did go for the packa... See more

Neil made us feel very relaxed throughout the whole process. Everything was explained clearly to us. He explained the benefits of changing the executors to our children rather than sisters and also t... See more

Company details

Written by the company

Octopus Legacy, formerly known as Guardian Angel, is the place to plan for death and find support after a loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something much more human. Share more than money: leave voice notes, music, recipes and videos. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it. We know the difference a good plan makes, and what it’s like when there isn’t one. Death can come between us, leave mess, legal fees, frustration. But it can also connect us. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We’re here to make that world happen.

Contact info

United Kingdom
octopuslegacy.com

4.9

Excellent

3K reviews

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Replied to 93% of negative reviews

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Kylie Daniels was very personable whilst remaining professional and knowledgeable throughout our consultation.

July 10, 2026

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