Octopus Money Reviews 

Corin is great! Patient and super clear.

Excellent response time and customer service from Omar R in respect of a stocks and shares ISA question.

Bery Sharif was very helpful and realised the service I was offered initially wasn't the most suitable so immediately arranged for a different contact for my circumstances - very pleasant, professional and helpful.

As a long outstanding octopus energy customer, I was really keen and excited to use their financial services, and I am pleased to say that they did not disappoint.

Owen who is a Mortgage Advisor has been incredibly supportive and helpful throughout the past few months as we work our way through sale and purchase.
We have even had to change our purchase property and his support has been unwavering ensuring that we obtain the best deal possible.

I would absolutely recommend Octopus financial financial services and would like to thank Owen for his hard work in helping us.

I deposited some money in my Cash ISA and Omar contacted me to check if I wanted to have it registered to the 24/25 tax year while it wasn’t a requirement for me he was thoroughly professional and a pleasure to communicate with.

Excellent first call with a really pleasant financial coach. I am looking forward to getting my financial house in order with her support.

Sharon explained everything clearly and in a very pleasant manner. The demonstration on how to use the plan was easy to understand. I already feel more focused on my goals and what I want to achieve.

Very helpful and useful. Paul is great advisor - thanks

Excellent service, Sharon explained everything clearly and detailed. Excited for our next session.

I originally joined an OpenMoney Stocks ISA which is acquired by Octopus Money. I previously tried actively managing stocks but found it too stressful and often counter-productive, so I chose an option where it was controlled by experts.

It's been a few years since the Octopus Money transition. The management costs are still low. The site has improved and now provides more information than before on my ISA and the plan its under, while still being a site that's easy to understand and navigate

They recently offered to transfer to having a Coach/Adviser (original OpenMoney customers weren't transferred to this) which I accepted and have had 2 meetings. The adviser was warm and understanding of my personal situation. They asked what I wanted out of savings in the short and long term, and created a plan to reassure me that was possible. It felt like they listened and didn't try to fit my situation into a pre-defined form. It was helpful and I feel more secure with my savings plan generally.

My savings are relatively small but I didn't feel belittled for not being a high-earner. They seemed to be realistic in saying: "here's how we can get from where you are now, to where you want to be while taking into account the lifestyle and priorities you want while getting there". I have had previous financial advice from other places that made me feel like I was wasting their time (or worse, my life) by having lower earnings, modest goals, and not wanting to sacrifice everything else for some arbitrary savings number. Instead, this seemed a lot more realistic on what I could actually do and that it would be worthwhile to meet my aims.

I also appreciated how they showed care and respect by asking at the start of each meeting whether the scheduled end-time was a strict end for me (i.e. if I was busy afterwards) or if it could go overtime if required. I wasn't busy afterwards in either meeting but we only went overtime in the first one (by 5-10 minutes) but not the second. In both cases, I felt like they used the time well and checked throughout that I understood what they were saying and it fit with my goals. It felt like they only went overtime when it was required to make sure the information was correct, but that they would have strictly stuck to the time if I needed them to.

Kathryn was so good. Explained everything well, covered all the options, and genuinely understood the direction I was hoping to go in.

Bery took a keen interest in a difficulty I am having with signing into the account.

Do not go anywhere else!!! Had a wonderful experience from start to finish with Caroline Biebuyck. Very patient with me and explained every single step. Very knowledgeable and exceptionally helpful.

Caroline walked me through every single step to get my finances in better order, understanding my own pension pot and how to save better for the future.

The time that Caroline put into the plan was most appreciated and definitely helped put the long term plan into better perspective.

I am now just holding shortly before potentially going forward with a SIPP but am continuing to see Caroline for catch up during the year.

Caroline is a highly professional individual and a credit to her profession and the company. I would highly recommend both.

Extremely attentive service, and efficient consistent communication.

My direct debit was not due to be received by the end of the tax year, so the team that were working on a Saturday provided me with simple comprehensive solutions.

My Octopus Money Planner, S., has been such a fantastic support and very patient with my timeline and plan changes. Kudos to her for creating such a personalised detailed plan for me, and Octopus Money for their excellent service in general.

Really helpful friendly staff when I couldn't get in to my account really fast efficient service felt very looked after 👍😊.

Bery Sharif has kept in contact with me while I have been executor of my late mother's estate. She guided me through what I needed to do to close Mum's stocks and shares ISA and returned documents promptly. She has arranged to dedicate a tree with the Woodland Trust in Mum's memory which is a lovely idea. Of all the financial services I have had to deal with she is the only who made me feel that she understood what I was going through. I would not hesitate to recommend Octopus money and may invest with them myself.

A helpful review of finances as they stand and diff options to make it better over a term period.

I had my Octopus starter session today with Lisa, and she was very knowledgeable and trustworthy with clear, tailored guidance. Highly recommend!