O'Donnell Solicitors Reviews 

65
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and consistently keeping them well-informed throughout every single stage of the process. Many people note that the team is exceptionally approachable and handles every legal matter with great care, efficiency, and clear communication. Some reviewers were happy with the impressive ability to handle urgent matters and strict timelines quickly and successfully. Consumers also highlighted that these dedicated staff members are very knowledgeable and provide reassuring guidance during complex and challenging property transactions. Clients frequently mention that nothing is ever too much trouble when navigating stressful situations together.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently highlighting their professional, approachable, and... See more

Service

People report positive experiences with service, highlighting prompt responses and efficient handling of... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient correspondence,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend O’Donnell’s ..From start to finish stress free completed within 4 months no issues at all ,kept informed throughout that time..Like to thank Malissa and Charlotte for their excellent... See more

Company replied

Rated 5 out of 5 stars

I can’t thank the team enough for the way they handled the sale of our late father’s house. During what was a very difficult time for our family, they were professional, kind, and incredibly efficient... See more

Company replied

Rated 5 out of 5 stars

O’Donnells did the conveyancing on my house sale I dealt with Kelly & Courtney they were both absolutely brilliant in keeping me informed & up to date. Everything ran seamlessly throughout. I can’t th... See more

Company replied

Rated 5 out of 5 stars

I needed some advice following a MARS offer. The Solicitor contacted me very quickly in response to my initial contact. He was extremely helpful and kept me informed throughout the whole process. The... See more

Company replied


Company details

  1. Law Firm

Written by the company

O’Donnell Solicitors in Oldham is an award-winning firm offering an exceptional standard of legal services to individuals, families and business clients. We tailor our legal services to meet your individual needs and circumstances, approaching each matter with care, skill and passion. Our hand-picked team of specialist solicitors allow us to deliver straight-talking advice to achieve cost-effective outcomes to your legal matter. Taking a progressive approach to the way we operate, we utilise technology to enhance the speed in which we are able to deliver our service to clients. However, we also embrace traditional values of professionalism, hard work and good communication; altogether helping to ensure an outstanding delivery of legal services. Clients that come to us with their legal matters expect efficiency, and clear advice, and that is what we strive to deliver. Whether you are making a new enquiry with our firm or a returning client, we look forward to speaking and working with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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No recent history of asking for reviews

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4.8

All reviews

(65)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company…

From start to finish everything was explained in an simplified way, as there is an awful lot of jargon. My advisor was very patient and understanding. Taking time to answer numerous questions that I asked. I think having Zoom calls is a great Idea. So you aren't pressured into getting to their premises but also better then just receiving letter through the post. I was extremely please with my service. Thank you.

March 27, 2026
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your kind review. We will pass your comments on to the Team.

Rated 5 out of 5 stars

Thank you

I'd like to thank the team at O'Donnells for their service in the sale and purchase of three properties on my behalf.
As the conveyancing progressed they dealt with a number of unknown issues all of which came to a satisfactory conclusion.

April 2, 2026
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, David. We will pass your comments on to our Conveyancing Team.

Rated 5 out of 5 stars

very efficient service

Pleasant staff who are efficient in their job I had a new will drafted, compiled and signed within the week

March 23, 2026
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your kind review, Joyce. We will pass your comments on to our Private Client Team.

Rated 5 out of 5 stars

This is the first time I have used…

This is the first time I have used O’Donnell Solicitors.
The service received from Jill Waddington was highly professional, responsive and caring, and she explained all legal advice in an easily understandable way.
Cara was quick to respond to any queries along the way and a credit to the team.
I have no hesitation in recommending them to others and will definitely use them again.

March 11, 2026
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, Kelvin. We will pass your kind comments on to Jill, Cara and the Private Client Team.

Rated 5 out of 5 stars

I can’t thank the team enough for the…

I can’t thank the team enough for the way they handled the sale of our late father’s house. During what was a very difficult time for our family, they were professional, kind, and incredibly efficient throughout the entire process. They kept me informed at every stage and made everything feel straightforward and manageable. I’m truly grateful for their support and would highly recommend their services.

February 24, 2026
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, Julie. We will pass your comments on to the Team.

Rated 5 out of 5 stars

Promotion agreement for sale of land

This was our first experience of a promotion agreement and it was handled very well.There was a number of difficulties but these were dealt with clearly and we are now on track to hopefully a successful sale of land.

November 28, 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, Stephen. We will pass your comments on to the Team.

Rated 5 out of 5 stars

Excellent

James and the team at O'Donnell's have supported us on a variety of business transactions over the last few years.

I would highly recommend them to anyone looking for a professional and pro active law firm.

February 16, 2026
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your kind review, Andrew. We will pass your comments on to James and his Team.

Rated 5 out of 5 stars

A really positive experience

I had a really positive experience with O’Donnell Solicitors while going through my MARS application. My main contact was Kenneth Lee, and he was absolutely brilliant throughout the entire process.

He was clear, supportive, and always happy to explain things in a way that was easy to understand, which made what could have been a stressful process feel much more manageable. His professionalism and attention to detail gave me real confidence every step of the way.

I would highly recommend O’Donnell Solicitors, and especially Kenneth Lee, to anyone needing support with a MARS application.

January 28, 2026
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your lovely review, Tasha. We will pass your comments on to Ken and his Team.

Rated 5 out of 5 stars

Very helpful and extremely…

Very helpful and extremely knowledgeable regarding my kind of case.

January 14, 2026
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your kind review, Shaun. We will pass your comments on to the Team.

Rated 5 out of 5 stars

Sound Legal advice provided on an Employment issue

The company provided sound, legal advice on an employment issue and they supported me in a thorough professional matter all the way through the process.

December 17, 2025
Unprompted review
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Reply from O'Donnell Solicitors

Hi Martin, thank you for the kind review. We will pass your comments on to Ken Lees and the Employment Team.

Rated 5 out of 5 stars

Charlotte

Charlotte. And Stacey always kept me up to date with my enquiry’s and put me at ease as I find these things very stressful I would not hesitate in using their services again

December 15, 2025
Unprompted review
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Reply from O'Donnell Solicitors

Hi Gail, thank you for the kind review. We will pass your comments on to Charlotte, Stacey and the Conveyancing Team.

Rated 5 out of 5 stars

Very knowledgeable about employment law…

Very knowledgeable about employment law and very helpful in explaining everything to me.

December 11, 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for the lovely review. We will pass your comments on to Ken Lees and the Employment Team.

Rated 5 out of 5 stars

Exceptional Service

I was super impressed with the level and quality of service I received from Courtney and Asia. Nothing was too much trouble especially as we had some difficult times through the process. They were able to expedite matters when required. Highly recommended!

December 10, 2025
Unprompted review
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Reply from O'Donnell Solicitors

Hi Kevin, Thank you for the lovely review. We will pass your comments on to Courtney, Asia and the Conveyancing Team.

Rated 5 out of 5 stars

I recently went through a divorce and…

I recently went through a divorce and had to do all the financial things.

Courtney Sheckleton was amazing how she dealt with all the obstacles we encountered.

We have used O’Donnell Solicators for years as we have used for all My family affairs.

I would truly recommend them. They act in a very professional and caring supportive way.

February 3, 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your lovely review, Alison. We will pass your comments on to Courtney and the Family Team.

Rated 5 out of 5 stars

First class service

I would definitely recommend,professional friendly service ,I can’t praise them enough I will certainly use odonnells again .

Thank you

November 26, 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your kind review, Debra. We will pass your comments on to the Team.

Rated 1 out of 5 stars

I have a terrible experience with this…

Feedback on My Recent Experience with O'Donnell Solicitors

Thank you for the email. Sharing my experience regarding my most recent mortgage with O'Donnell Solicitors. Unfortunately, it was a very disappointing experience.
This was my fifth time using O'Donnell Solicitors, and in the past, I have even referred overseas clients to your firm because I was always satisfied with your service. Previously, Nicola handled my case, and she was always very kind, polite, and professional.
However, during my most recent mortgage process, I felt I was treated unfairly by Charlotte. She made me feel as though I had done something wrong, and her manner was unprofessional. While I understand that it is her job to carefully check all documents, the way she spoke to me and handled communication was not appropriate. Often, she would not respond to my calls, and when she did, she was dismissive and impolite.
Because of this experience, I have decided that I will not use O'Donnell Solicitors again.
Kind regards,
Joy BABATUNDE

August 4, 2025
Unprompted review
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Reply from O'Donnell Solicitors

Hi Joy, we are sorry to learn that you were unhappy with the service provided on this occasion. Please contact us directly if you wish to discuss your concerns further.

Rated 5 out of 5 stars

Will writing

Friendly and welcoming staff. Made me feel comfortable to ask any questions whilst sorting my will out. Would use again.

October 31, 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, Gayna. We are pleased that you were happy with the service provided by our Private Client Department and will pass your comments on to the team.

Rated 5 out of 5 stars

Great customer service.

The relevant matter was dealt with in a timely, professional and cost effective manner.

October 31, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your review, Ken. We are pleased that we were able to complete your matter in a time and cost-effective manner and wish you all the best for the future.

Rated 5 out of 5 stars

Excellent Conveyancing Service from O'Donnell Solicitors

We recently used O’Donnell Solicitors for my property conveyancing and couldn’t be happier with the service. From start to finish, the team was efficient, professional, and reassuring. They kept us informed throughout the entire process, explaining everything clearly and responding quickly to any questions we had.

What really stood out was their attention to detail and proactive approach — they made what can often be a stressful experience feel smooth and straightforward. Communication was always prompt and friendly, and we felt completely confident that everything was being handled properly.

We wouldn’t hesitate to recommend O’Donnell Solicitors to anyone looking for reliable and expert conveyancing support. A genuinely first-class service!

October 28, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Dear Michael and Kirsty, thank you for your amazing review! We will share your comments with Julian West and the Conveyancing Team. We really appreciate your feedback.

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